Best Call Centers
in
Wales
We found 3 Call Centers
in Wales for
you.
Highest rated Call Centers in
Wales
These
Call Centers have been ranked the best by
their users.
-
8:30 AM - 17:30 PMDesigner Outlet York+44 161 499 0024Designer Outlet York is a premier shopping destination located in York, England. With a wide range of stores and services, including couture stores, perfume stores, American restaurants, and more, Designer Outlet York offers something for everyone. The outlet mall also features a variety of sports and hobbies stores, as well as furniture and interior design shops. Whether visitors are looking for the latest fashion trends or unique novelty items, Designer Outlet York has it all. Additionally, the outlet mall provides warehousing and storage facilities for businesses in need of extra space.See more
-
8:00 AM - 16:00 PMClearanswer+44 1270 625127Clearanswer is a leading BPO placement agency based in the United Kingdom. They specialize in providing call center, IT & E-commerce, and telecommunications services to their clients. With a focus on delivering high-quality solutions, Clearanswer has established a reputation for excellence in the industry.See more
-
8:00 AM - 16:00 PMHampton by Hilton York Piccadilly+44 7459 682333Hampton by Hilton York Piccadilly is a hotel located in York, England. They offer a variety of services including bed & breakfasts, call centers, extended stay hotels, foot baths, gyms, hotels, lodgings, markets, medical spas, parkings, pool cleaning services, serviced accommodations, spas, telecommunications, travel & hotels, beauty & wellness, sports & hobbies, real estate & housing, advertising & marketing, transportation & shipping, and household services.See more
Looking for something specific?
Narrow
down your search by filtering for these attributes
-
Call Centers
in Wales with 24-hour service
(2)
-
Call Centers
in Wales with live answering
(1)
-
Call Centers
in Wales with call barging
(1)
-
Call Centers
in Wales with queue management
(1)
-
Call Centers
in Wales with multi-language support
(1)
-
Call Centers
in Wales with automated call distribution
(1)
-
Call Centers
in Wales with customer relationship management
(1)
-
Call Centers
in Wales with voip technology
(1)
-
Call Centers
in Wales with call tracking
(1)
-
Call Centers
in Wales with toll-free number
(1)
-
Call Centers
in Wales with call recording
(1)
About Call Centers
What is a Call Center?
A call center is a centralized office or facility where customer service representatives receive and handle large amounts of telephone calls, emails, letters or chats from customers. The representatives are trained to provide assistance or resolve issues that customers may have, such as questions about products or services, complaints, inquiries, technical support and billing.Types of Call Centers
There are various types of call centers. Inbound call centers receive incoming calls from customers seeking assistance or information. Outbound call centers, on the other hand, make outgoing calls in order to sell products, services, or gather customer feedback. Omni-channel call centers handle calls from multiple channels such as phone, email, social media, and live chat. Remote call centers operate virtually, with representatives working from home.Services Offered by Call Centers
Call centers offer a variety of services to customers, such as technical support, billing, order processing, customer service, collections, telemarketing, lead generation, reservations, and surveys.Benefits of using Call Centers
Using a call center can be beneficial for businesses by improving customer satisfaction, increasing sales, reducing costs, and enhancing overall customer experience. Call centers can help businesses improve their response time, handle customer inquiries efficiently, and collect feedback on products or services.Industries that use Call Centers
Call centers are used by various industries such as telecommunications, healthcare, retail, government, banking, and travel. In the telecommunications industry, call centers are commonly used to provide technical support for internet, phone, and cable services.Technology used in Call Centers
Call centers use a variety of technology such as customer relationship management (CRM) software, automatic call distribution (ACD) systems, interactive voice response (IVR), and predictive dialers. These technologies help call centers manage and route incoming calls, improve efficiency, and provide a seamless experience for customers.Challenges faced by Call Centers
Call centers face various challenges such as high turnover rates, low employee morale, language barriers, and quality assurance. It can be difficult to maintain consistency and quality when handling large volumes of calls, and call centers often struggle to balance customer satisfaction with efficiency.Future of Call Centers in the Telecommunications Industry
The telecommunications industry is constantly evolving, and call centers must adapt to keep up with changes in technology and customer demands. The future of call centers in this industry may involve increased use of chatbots and other artificial intelligence tools to handle basic inquiries, while human representatives focus on more complex issues. Additionally, call centers may become more integrated with other channels such as social media and in-store experiences.
How Mimoji works?
We have aggregated all you want to know about any company - in one place!

Pick a keyword
Know exactly what you are looking
for? Just tell us. If you are in doubt, you don't need to enter anything.

Select location
Tell us where to look - so we don't
give you too many options.

Select category
Select which category you are
looking in. There are many to choose from.

View results!!!
Lean back, and let us do the hard
work. Then find exactly what you are looking for among the results.
Call Centers
 in nearby
Locations
Ready
to
travel a little further? Why not consider these
Call Centers
not too far away?
-
Call Centers
in Scotland
(83)
-
Call Centers
in England
(116)
Didn’t find what you were looking for?
Perhaps
Call Centers wasn’t exactly what you
needed. Why not check
out companies who can help you with this:
-
Telecommunications Contractors
in Wales
(78)
-
Radio Broadcasters
in Wales
(70)
-
Mobile Network Operators
in Wales
(64)
-
Fax Services
in Wales
(59)
-
Telephone Exchanges
in Wales
(54)
-
Public Webcams
in Wales
(5)
-
Telecommunications Engineers
in Wales
(47)
-
Cell Phone Charging Stations
in Wales
(44)
-
Television Service Providers
in Wales
(37)
-
Call Shops
in Wales
(31)
-
Telephone Answering Services
in Wales
(31)
-
Communications Centrals
in Wales
(30)
-
Mailbox Centers
in Wales
(30)
-
Internet Service Providers
in Wales
(256)
-
Phone Repair Services
in Wales
(224)
-
Satellite Communication Services
in Wales
(192)
-
Mobile Phone Repairs
in Wales
(170)
-
Printer Repair Services
in Wales
(165)
-
Cable Companies
in Wales
(157)
-
Fiber Optic Products Suppliers
in Wales
(15)
-
Telecommunications Equipment Suppliers
in Wales
(143)
-
Aerial Services
in Wales
(130)
-
Tower Communication Services
in Wales
(13)
-
Wi-Fi Spots
in Wales
(13)
-
Telecommunications Service Providers
in Wales
(127)
-
Antenna Services
in Wales
(113)
-
Telephone Companies
in Wales
(110)