Clearanswer
Clearanswer is a leading BPO placement agency based in the United Kingdom. They specialize in providing call center, IT & E-commerce, and telecommunications services to their clients. With a focus on delivering high-quality solutions, Clearanswer has established a reputation for excellence in the industry.
Introduction to Clearanswer
Clearanswer is a BPO placement agency located in Pudsey, England. Founded with the purpose of providing top-notch call center and IT & E-commerce services to businesses in need, Clearanswer prides itself on being a unique and innovative company in the telecommunications industry.Services & Products
Clearanswer offers a wide range of services to businesses, including inbound and outbound call center support, technical support, customer service, and e-commerce solutions. Customers can also benefit from Clearanswer's expertise in IT and telecommunications to improve their own operations.Location
Clearanswer is located in the bustling city of Pudsey, surrounded by a variety of businesses and amenities. Customers can expect to find restaurants, cafes, and shops in the area, as well as easy access to public transportation. The closest public transportation options include the Stanningley Interchange Bus Station (0.1 miles), the Bramley Train Station (1.3 miles), and the New Pudsey Train Station (1.4 miles).Benefits
Customers should choose Clearanswer for their exceptional customer service, reliable IT solutions, and experienced staff. Clearanswer stands out from other companies in the industry due to their commitment to providing personalized and effective solutions for each client.Good to Know
Customers should be aware that Clearanswer is selective about the clients they work with, as they strive to maintain high standards for their services and products.Reviews
Clearanswer has received glowing reviews from satisfied customers who praise the company for their professionalism, attention to detail, and commitment to quality service. Many customers have reported significant improvements in their operations since partnering with Clearanswer.Amenities
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computer training -
online testing
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technical support
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it solutions
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24-hour service
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voip technology
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live answering
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toll-free number
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call recording
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multi-language support
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customer relationship management
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call tracking
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automated call distribution
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queue management
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call barging
FAQ
What is the process for selecting and screening candidates for BPO placements?
At Clearanswer, we have a rigorous process for selecting and screening candidates for BPO placements. We begin by reviewing resumes and conducting initial interviews to assess basic qualifications and skills. We then administer skills assessments and behavioral tests to further evaluate candidates. Finally, we conduct thorough background checks and reference checks before making any job offers.How do you ensure confidentiality and security of client information?
We take confidentiality and security very seriously at Clearanswer. We have strict policies and procedures in place to protect client information, including physical and digital security measures. We also provide ongoing training to our staff on best practices for maintaining confidentiality and security.What kinds of training and support do you offer to candidates once they are placed?
Once candidates are placed, we provide comprehensive training and ongoing support to ensure their success in their roles. This includes initial onboarding and job-specific training, as well as ongoing coaching and professional development opportunities.What level of training do your call center agents receive?
Our call center agents receive extensive training to ensure they have the skills and knowledge needed to provide exceptional customer service. This includes training on product and service offerings, call handling techniques, and customer interaction best practices.How do you ensure the security and privacy of customer information during interactions with agents?
We have strict policies and procedures in place to protect the security and privacy of customer information during interactions with our agents. This includes measures such as data encryption, secure storage, and access controls. We also provide ongoing training to our agents on best practices for maintaining data security and privacy.Reviews
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J BM
Delicious food and very friendly staff. Got myself a great big full breakfast bap, some really creamy chocolate éclairs and a comforting wholesome steak pie - it was all perfectly baked! Shouldn't go here too often if I'm to keep a healthy diet.
07-05-2023
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Gemma Crellin
28-03-2023
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Jean-Paul Jesstiece
So nice to finally get a non generic bakery. Really polite helpful staff - great home made feel to their produce and service with a smile - even if I was awkward (a little )
28-11-2022
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F j E
28-11-2022
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Richard Newberry
Came here accidentally when looking for the shop. Staff were very friendly and gave me the correct directions😀
28-09-2022
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alan keates
Bought two cheese and onion pasties. They did look very nice and the service was good as well. However these pasties turned out to be potato covered in flaky pastry. Both my wife and I agreed that they were very bland without any indication of cheese or onion . Definatly a severe case of false advertising
28-06-2022
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Chloe hodge
28-05-2022
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Andrew Sherratt
28-05-2022
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Mick Shield
Very poor. Had a sausage roll and cheese pastie with the slightest hint of cheese. My wife had a meat pastie with 4 pieces of meat in it. Served by a woman who never smiled once. We wont be coming back but with your attitude to customers I doubt that'll bother you
28-05-2022
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Barry Wright
28-05-2022
