Best Call Centers
in
Greater London
We found 36 Call Centers
in Greater London for
you.
Highest rated Call Centers in
Greater London
These
Call Centers have been ranked the best by
their users.
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09:00 AM - 18:00 PMASCEND+44 20 8420 1364ASCEND is a company based in Watford, England that specializes in Life Coaching, Call Centers, Jobs & Education, and Telecommunications. They are dedicated to providing high-quality services to their clients and helping them achieve their goals. ASCEND operates from All Saints Church Centre, Gosforth Lane, South Oxhey, Watford WD19 7AX, United Kingdom.See more
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08:30 AM - 17:00 PMCanon Professional Service Centre UK+44 20 8731 4132Canon Professional Service Centre UK is a leading provider of repair services for electronics, office equipment, and video equipment. With a team of highly skilled technicians, the company offers lamp repair, screen repair, tool repair, and printer repair services, among others. Canon Professional Service Centre UK also provides technical services, call center support, and camera repair services. The company is dedicated to providing high-quality repair services to customers in Borehamwood, England, and beyond.See more
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9:00 AM - 18:00 PMH&M+44 344 736 9000H&M is a global fashion company that offers a wide range of clothing and accessories for men, women, and children. With a focus on affordable and sustainable fashion, H&M operates in numerous countries around the world. The company offers a variety of clothing stores, including formal wear, plus size, youth, baby, work clothes, and outdoor sports stores. In addition, H&M provides a range of other products and services, such as sunglasses, underwear, belts, and bottled water. The company is committed to providing high-quality fashion products and services to its customers.See more
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8:00 AM - 18:00 PMHatfield Business Park+44 1707 251515Hatfield Business Park is a diverse business hub located in Hatfield, England. The park offers a range of services including business centers, call centers, and business-to-business services. In addition, the park is home to building firms, car manufacturers, and manufacturing and fabrication companies. Hatfield Business Park also features a variety of amenities such as British restaurants, bars and pubs, and apartment complexes. The park is conveniently located near transportation and shipping options and offers opportunities for jobs and education.See more
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Hatfield House+44 1707 287010Hatfield House is a company located in Hatfield, England. They offer a wide range of services including theater productions, airplane rentals, amateur theaters, amusement centers, apartment buildings, architects, army facilities, art handcrafts, artists, auditoriums, balloon stores, banquet halls, bazaars, boarding houses, British restaurants, business centers, business to business services, cafes, call centers, camping stores, community gardens, manor houses, culture, entertainment & events, cars, boats & motorcycles, real estate & housing, building & construction, public sector & society, art & creative, shops & shopping, restaurants, bars & pubs, travel & hotels, jobs & education, and telecommunications.See more
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9:00 AM - 16:30 PMUniversity of Hertfordshire+44 1707 284000The University of Hertfordshire is a renowned institution located in Hatfield, England. With a wide range of faculties including design engineering, architecture, and aeronautical engineering, the university attracts students from all over the world. In addition, the university has partnerships with various businesses and organizations, including heating, ventilation & air conditioning contractors, accounting firms, and administrative attorneys. The university also has a strong presence in the arts, with partnerships with amateur theaters, amphitheaters, and artists. With a focus on education, the university offers programs in various fields such as IT & E-Commerce, economics & law, and faculties of pharmacy. The university is committed to providing a diverse and inclusive environment for its students, faculty, and staff.See more
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Call Centers
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Call Centers
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Call Centers
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About Call Centers
What is a Call Center?
A call center is a centralized office or facility where customer service representatives receive and handle large amounts of telephone calls, emails, letters or chats from customers. The representatives are trained to provide assistance or resolve issues that customers may have, such as questions about products or services, complaints, inquiries, technical support and billing.Types of Call Centers
There are various types of call centers. Inbound call centers receive incoming calls from customers seeking assistance or information. Outbound call centers, on the other hand, make outgoing calls in order to sell products, services, or gather customer feedback. Omni-channel call centers handle calls from multiple channels such as phone, email, social media, and live chat. Remote call centers operate virtually, with representatives working from home.Services Offered by Call Centers
Call centers offer a variety of services to customers, such as technical support, billing, order processing, customer service, collections, telemarketing, lead generation, reservations, and surveys.Benefits of using Call Centers
Using a call center can be beneficial for businesses by improving customer satisfaction, increasing sales, reducing costs, and enhancing overall customer experience. Call centers can help businesses improve their response time, handle customer inquiries efficiently, and collect feedback on products or services.Industries that use Call Centers
Call centers are used by various industries such as telecommunications, healthcare, retail, government, banking, and travel. In the telecommunications industry, call centers are commonly used to provide technical support for internet, phone, and cable services.Technology used in Call Centers
Call centers use a variety of technology such as customer relationship management (CRM) software, automatic call distribution (ACD) systems, interactive voice response (IVR), and predictive dialers. These technologies help call centers manage and route incoming calls, improve efficiency, and provide a seamless experience for customers.Challenges faced by Call Centers
Call centers face various challenges such as high turnover rates, low employee morale, language barriers, and quality assurance. It can be difficult to maintain consistency and quality when handling large volumes of calls, and call centers often struggle to balance customer satisfaction with efficiency.Future of Call Centers in the Telecommunications Industry
The telecommunications industry is constantly evolving, and call centers must adapt to keep up with changes in technology and customer demands. The future of call centers in this industry may involve increased use of chatbots and other artificial intelligence tools to handle basic inquiries, while human representatives focus on more complex issues. Additionally, call centers may become more integrated with other channels such as social media and in-store experiences.
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Call Centers
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(6)
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(43)
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(35)
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(1)
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Call Centers
in The Scottish Borders
(1)
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