Best Call Centers
in
City of York
We found 18 Call Centers
in City of York for
you.
Highest rated Call Centers in
City of York
These
Call Centers have been ranked the best by
their users.
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11:30 AM - 22:00 PMASK Italian+44 7468 490357ASK Italian is a restaurant chain located in York, England. They offer a variety of Italian cuisine including Piedmontese, Roman, Southern Italian, Tuscan, and Venetian dishes. In addition to their pizza and pasta services, they also have salad shops, soup kitchens, and vegan options. ASK Italian is part of the food and beverage industry and falls under the category of restaurants, bars, and pubs.See more
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07:00 AM - 18:00 PMAviva+44 1603 622200Aviva is a leading insurance company based in York, England. They offer a wide range of insurance services including auto, life, home, renters, health, and income protection insurances. Aviva also provides insurance for motorcycles, corporate campuses, and group homes. In addition, they offer administrative attorneys, call centers, commercial agents, mortgages, and real estate and housing services. With a focus on economics and law, Aviva is committed to providing top-notch financial services to businesses and individuals alike.See more
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10:00 AM - 16:00 PMAll Saints North Street (The Shrine and Parish Church)+44 1904 728122All Saints North Street (The Shrine and Parish Church) is a religious institution located in York, England. It is a popular tourist attraction and religious destination, known for its beautiful cathedrals and Catholic churches. The company also offers holiday apartments and school lunch centers for visitors. Other services include telecommunications, real estate and housing, culture, entertainment and events, food and beverage, and restaurants, bars and pubs. All Saints North Street welcomes visitors of all faiths and backgrounds to experience its rich history and religious significance.See more
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9:00 AM - 17:30 PMDirect Mediation Services - York (Tower House Business Centre)+44 113 468 9593Direct Mediation Services provides expert mediation services for businesses and organizations across a range of industries, including call centers, law firms, legal aid offices, tour operators, transportation and shipping, telecommunications, and the public sector. Their team of experienced mediators offers tailored solutions to help clients resolve disputes efficiently and effectively. With a focus on economics and law, Direct Mediation Services is a trusted partner for businesses seeking to navigate complex legal and regulatory environments. Additionally, they provide consulting services for travel and hospitality businesses looking to improve their operations and enhance customer experiences.See more
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Hilton York+44 1904 648111Hilton York is a hospitality and tourism company located in the heart of York, England. They offer a wide range of services including bed & breakfasts, extended stay hotels, event venues, gyms, medical spas, pool cleaning services, and more. Additionally, they provide technical services, wedding services, and travel & hotel accommodations. Hilton York caters to a variety of industries including economics & law, telecommunications, art & creative, culture, entertainment & events, restaurants, bars & pubs, sports & hobbies, and more. They also offer services in furniture & interior design, real estate & housing, beauty & wellness, household services, IT & e-commerce, and shops & shopping.See more
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Holiday Inn York, an IHG Hotel+44 333 320 9357Holiday Inn York, an IHG Hotel, is a premier hospitality and tourism school located in York, England. They offer a range of services including hotels, lodgings, medical billing services, non-smoking holiday homes, parkings, serviced accommodations, travel lounges, wedding services, apartment rental agencies, call centers, executive suite rental agencies, and extended stay hotels. The company also provides job opportunities and education in the travel and hotel industry. Additionally, they are involved in real estate and housing, healthcare and medicine, transportation and shipping, culture, entertainment and events, and telecommunications. Holiday Inn York, an IHG Hotel, is committed to providing exceptional service to their guests and clients.See more
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Call Centers
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About Call Centers
What is a Call Center?
A call center is a centralized office or facility where customer service representatives receive and handle large amounts of telephone calls, emails, letters or chats from customers. The representatives are trained to provide assistance or resolve issues that customers may have, such as questions about products or services, complaints, inquiries, technical support and billing.Types of Call Centers
There are various types of call centers. Inbound call centers receive incoming calls from customers seeking assistance or information. Outbound call centers, on the other hand, make outgoing calls in order to sell products, services, or gather customer feedback. Omni-channel call centers handle calls from multiple channels such as phone, email, social media, and live chat. Remote call centers operate virtually, with representatives working from home.Services Offered by Call Centers
Call centers offer a variety of services to customers, such as technical support, billing, order processing, customer service, collections, telemarketing, lead generation, reservations, and surveys.Benefits of using Call Centers
Using a call center can be beneficial for businesses by improving customer satisfaction, increasing sales, reducing costs, and enhancing overall customer experience. Call centers can help businesses improve their response time, handle customer inquiries efficiently, and collect feedback on products or services.Industries that use Call Centers
Call centers are used by various industries such as telecommunications, healthcare, retail, government, banking, and travel. In the telecommunications industry, call centers are commonly used to provide technical support for internet, phone, and cable services.Technology used in Call Centers
Call centers use a variety of technology such as customer relationship management (CRM) software, automatic call distribution (ACD) systems, interactive voice response (IVR), and predictive dialers. These technologies help call centers manage and route incoming calls, improve efficiency, and provide a seamless experience for customers.Challenges faced by Call Centers
Call centers face various challenges such as high turnover rates, low employee morale, language barriers, and quality assurance. It can be difficult to maintain consistency and quality when handling large volumes of calls, and call centers often struggle to balance customer satisfaction with efficiency.Future of Call Centers in the Telecommunications Industry
The telecommunications industry is constantly evolving, and call centers must adapt to keep up with changes in technology and customer demands. The future of call centers in this industry may involve increased use of chatbots and other artificial intelligence tools to handle basic inquiries, while human representatives focus on more complex issues. Additionally, call centers may become more integrated with other channels such as social media and in-store experiences.
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(1)
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(1)
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in Dumfries and Galloway
(1)
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(1)
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in Borough of Thurrock
(1)
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Call Centers
in Kent
(1)
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Call Centers
in Bournemouth, Christchurch and Poole Council
(1)
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