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10:00 AM - 15:00 PMDerails Models+44 1594 835935Derails Models is a company based in Coleford, England that specializes in model train stores and sports and hobbies. Their location at Unit 4, Unicorn House, Market Pl, Coleford GL16 8AA, United Kingdom offers a wide variety of products and services to meet the needs of hobbyists and enthusiasts alike.See more
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Model Train Stores
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Introduction to Model Train Stores
Model Train Stores are specialty shops that cater to the needs of model train enthusiasts. These stores provide a wide range of model trains, from steam engines to modern locomotives, and a variety of accessories such as tracks, buildings, and landscapes. These stores also offer repair and maintenance services, educational resources, workshops, and community involvement events.
Types of Model Trains and Accessories Available
Model Train Stores offer an extensive selection of model trains, including HO, N, and O scale trains. They offer different types of locomotives, from diesel to steam engines, and a variety of passenger and freight cars. Additionally, Model Train Stores offer a wide range of accessories, including tracks, buildings, bridges, and landscaping items to create a realistic train layout.
Expertise of Staff and Customer Service
The staff at Model Train Stores are experts in the field and can help customers choose the right model train and accessories for their needs. They have a vast knowledge of the products and can answer any questions the customers may have. Additionally, they offer exceptional customer service, and customers can expect a friendly and helpful experience during their visit.
Store Policies and Return Policy
Model Train Stores have clear store policies that allow customers to understand the terms and conditions of their purchase. These policies cover a wide range of areas, including shipping, returns, exchanges, and warranties. The stores also have a clear return policy that, in most cases, allows customers to return an item within a specific timeframe, providing the product is in its original condition.
Prices and Special Offers
Model Train Stores offer competitive prices on their products, and customers can expect to find some unique items that are not available elsewhere. These stores also offer special deals and discounts on selected products, providing customers with the opportunity to save money on their purchases.
Online Ordering and Shipping Options
Model Train Stores offer online ordering and shipping options, providing customers with the convenience of shopping from home. These stores offer various shipping options, including standard and express shipping, and customers can track their orders from dispatch to delivery. Additionally, some stores offer free shipping on orders over a specific value.
Membership and Loyalty Programs
Some Model Train Stores offer membership and loyalty programs that provide customers with exclusive benefits, such as discounts, giveaways, and early access to new products. These programs also offer points that customers can accumulate and redeem for future purchases.
Community Involvement and Events
Model Train Stores are actively involved in the community and often host events such as workshops, seminars, and train shows. These events offer customers the opportunity to share their passion for model trains with others and learn more about the hobby. Additionally, these events often include activities for children, making it a fun family day out.
Repair and Maintenance Services
Model Train Stores offer repair and maintenance services for model trains and accessories. They have trained staff who can diagnose and repair any issues customers may have with their trains. These stores often also provide cleaning services, ensuring that customers' trains remain in good condition.
Educational Resources and Workshops
Model Train Stores offer educational resources and workshops that provide customers with the knowledge they need to build, operate and maintain their model trains. These resources include books, magazines, and videos, and workshops provide hands-on experience and expert guidance.
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