Kamux

Vanliga frågor (faq)

Recensioner

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  Robin Ivars

  Köpte en XC60 idag, Erik var den jag gjorde affären med, Rekommenderas startk! Erik var proffsig och väldigt hjälpsam, jag bor då i en annan stad så bilen fraktades till min stad, allt gick problemfritt och som det ska gå till. 10/10 !

  08-09-2023
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  john rydell

  22-08-2023
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  Sourav Paul

  22-07-2023
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  Vick CAVIN

  A selection of used cars is about it. However, the pressured sales tactics and policy of not including (apparently it was regarded as a reduction) what's in the car (winter tyres) when testing it after buying it is new to me and I think the Swedish used car trade. Making assurances that they'll fix the things you point out (trim replaced) and to provide things missing (parcel shelf because winter tyres in the boot during test meant it wouldn't fit) in order to secure a sale are not carried out (4 months after purchase). Challenging the salesman about this to hear he's "helping me out" by seeking the USED parts to fix repairs (trim) and that the firm they bought the car from were not providing the missing part (parcel shelf) is gaslighting to the highest degree. However, following the advice of the salesman I have contacted their head of aftersales and sought legal advice in order to bring accountability for the advertised words and written promises by salesmen. If only Sweden had similar contract law as the US where damages could be sought for inconvenience and distress. Avoid this place unless you want to be treated like a fool. Oh and I am pretty sure the previous owner of the vehicle would like the documents from their vehicles that were in the glove box of the vehicle after I bought it.

  22-07-2023
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  Cykelfix Sigtuna

  Maker sure you read comments in trustpilot before you even look at their cars ! There are reasons why they have 1 starts rating! DO NOT DO BUSINESS WITH KARMUX. We had a very stressful and disappointing experience in kamux Upplands Väsby with salesman Chiya Hussein. Day 1 after we purchased the car, one of the keys did not work. He simple refused to replace the key, he asked us to pay for a new key instead. On the contract, it stated we have 2keys. Key failed to work on day 1 and they can just simple refused responsibility. One of the parts of the light was missing when we looked at the car, he promised to fix it within reasonable time if we purchased the car. So we did, trusted he would get it fixed. 4 months after, not a single update from them, he kept saying soon the parts will arrived, but it is almost 4 months. There's no respectful communication and response from them when we enquired about the parts and the keys which written in the contract. Now he even denied all responsibilities altogether, and told us to speak to a lawyer if we want. Very arrogant way of doing business. Even things are written in contract, they don't respect the contract. DO NOT BUY FROM THEM!

  22-07-2023
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  Christian Dzewas

  Don't buy a car from Kamux without seeing it! I drove from Germany to Sweden especially to pick up my dream car, which I had to pay for beforehand. When I got there, I found that there was a huge crack (30 centimeters) right through the windscreen. Nobody noticed that before??? (They organized and installed a new window - this caused me to miss my ferry) Also, the car had more dents and scratches than the photos and the employee's description indicated. Furthermore, the vehicle was not even cleaned. There was some liquid stuck to the door, used straws in the shelf and so on. On the way home I noticed further damage, for example that the vehicle must have had an accident because the license plate was bent and the gaps in the bonnet were no longer correct. In Germany I wanted to have TÜV (technical inspection before registration) done, which then found that one of the rear springs was broken and the tires are not registered and not allowed. I wrote all this to the saleswoman (who wanted to sell me a trailer hitch in the preliminary talk, although the car already has one!!!) says that this is my problem and that she can't do anything for me because I had exported the car and therefore there is no guarantee... They couldn't clean the car because I wanted to pick it up so quickly. There was more than two weeks between purchase and collection... If you contact the store manager or the regional manager, you don't even get an answer... Buy somewhere else!!!

  22-06-2023
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  A N

  Köpte en Ford Focus av denna återförsäljare, det var fel och defekter på bilen från början till slut. Bilen var inte heller städad in- och utvändigt. Jag gjorde dem uppmärksamma på alla fel på bilen före köp och efter köp, men de kommer inte att göra något åt ​​det, och de håller inte vad de lovar. Det var ett hål i en knapp inne i bilen vilket jag gjorde dem uppmärksamma på före och efter köpet, men de uppgav att det inte kommer kosta mycket att göra, jag fick då reda på att det kommer kosta 2500 DKK att få bytt knapp och det kommer de inte göra något åt ​​heller, du kan se bilden på knappen som jag har lagt till. Dessutom, även om det finns stämplar i serviceboken så utfördes inte heller servicen på bilen korrekt, då jag passerade en mekaniker som kunde se att både bromsvätska, luftfilter, kupéfilter och bakbromsar inte hade blivit gjort vid senaste service som måste bytas och servas på 120 000 har det kostat mig 5500 kr att serva och byta ut knappen i bilen. Kan inte rekommendera denna återförsäljare alls.

  22-06-2023
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  Oliwer Johnsson

  Om det hade gått att välja noll stjärnor hade jag gjort det. Bilen köptes trasig i tro om att den va hel för snart ett år sedan, fortfarande inte åtgärdad. Kamux verkar vara som vilken ”runt hörnet”-handlare som helst. Aldrig mer Kamux!

  22-06-2023
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  DRENEAU SEBASTIEN

  22-05-2023
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  Sven Mägi

  This is not a professional car dealer. I bought a VW Passat in 2022 summer and as Kamux is a known company in Sweden, I did not have doubts regarding technical condition of the car. Supposedly it was inspected by Kamux and I was told that everything was OK. When the car arrived, I noticed that the vents do not blow air into the cabin. I brought the car to a local VW specialist, who determined that the air distribution flap has failed and needs replacement. Diagnostic printout proved (with date and mileage) that the fault was present before I bought the car. When I asked Kamux to compensate the costs for repairs, they automatically told me that the car did not have warranty. Well duh… the fault was present before they sold it to me and it did not occur during my ownership, so warranty is irrelevant here. Then they started making other various excuses not to cover these costs and finally they started to ignore my letters, so I had no other choice but to contact the consumer protection organization. Thanks to them, I managed to get some compensation from Kamux to make the repairs. Responsible people from Kamux were Dado Beslic and Rafael Edwardsson – absolutely no help from them. So in conclusion, be careful when buying a car from Kamux, because you might have annoying problems later.

  22-05-2023