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9:00 AM - 17:30 PMHeaver Tropics+44 1474 872361Heaver Tropics is a UK-based company that specializes in providing high-quality aquarium products and services. They are known for their extensive selection of tropical fish, pond fish, and pet supplies. With a focus on customer satisfaction, Heaver Tropics is dedicated to providing a seamless shopping experience for pet owners and aquarium enthusiasts alike. Their commitment to quality and expertise has made them a leading supplier of aquarium products in the UK.See more
Types of pond fish available
Our pond fish suppliers offer a wide variety of pond fish species such as koi, goldfish, and shubunkin, to name a few. All our fish are healthy and come from sustainable sources. We can also advise customers on the type of fish that is best suited for their pond and provide information on their compatibility with other species.
Quality of pond fish
We guarantee that all our pond fish are of the highest quality and free from any diseases. Our suppliers have strict quality control measures in place to ensure that the fish are healthy and in optimal condition before they are sold to customers.
Pricing of pond fish
Our pond fish suppliers offer competitive pricing on all their fish species. The prices vary depending on the size and species of the fish. We also offer discounts on bulk orders, and customers can get the best value for their money by buying in larger quantities.
Delivery options for pond fish
We offer various delivery options to customers in the United Kingdom. Our suppliers can deliver the fish directly to the customer's doorstep, and customers can also opt for pick-up at one of our suppliers' location. We ensure that the fish are transported safely and securely to their destination.
Customer reviews and feedback
We value our customers' feedback, and we encourage them to leave honest reviews about their experience with our suppliers. Customers can read the reviews on our website or social media platforms to get a better understanding of the quality of our service and products.
Availability of pond fish accessories
Our suppliers offer a wide range of pond fish accessories such as pond pumps, filters, and water treatments. We provide customers with advice on the type of accessories that are best suited for their pond and help them find the right products for their needs.
Customer service and support
We pride ourselves on providing excellent customer service and support. Our team is always available to answer any questions that customers may have about our products and services. We aim to provide a hassle-free and pleasant shopping experience for our customers.
Policies for refunds and returns
We have a fair and transparent refunds and returns policy in place. Customers can return any faulty or damaged products within 14 days for a full refund or exchange. We also offer a warranty on our products to ensure that customers are satisfied with their purchase.
Information on pond maintenance
Our suppliers provide customers with valuable information on how to maintain their ponds and keep their fish healthy. We offer tips on water quality, feeding, and general pond maintenance. We also provide customers with resources such as blogs, videos, and guides to help them maintain their pond and fish.
Benefits of having pond fish as pets
Having pond fish as pets has several benefits such as reducing stress, lowering blood pressure, and providing a calming effect. Pond fish also add beauty and tranquillity to any outdoor space. Our suppliers can provide customers with more information on the benefits of keeping pond fish and how to care for them.
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