Zopa Bank
Zopa Bank is a financial institution based in London, England. They specialize in investment banking, loan agencies, and other financial services. Zopa Bank is committed to providing their clients with the best financial solutions possible.
Introduction to Zopa Bank
Zopa Bank is a financial institution based in London, England. Established in 2005, the company is a pioneer in peer-to-peer lending, offering a unique approach to borrowing and lending money. Zopa Bank's aim is to simplify banking and provide customers with fair and transparent financial services.Services & Products
Zopa Bank offers a range of financial services, including personal loans, car finance, and savings accounts. Customers can apply for loans and receive a decision within minutes, with competitive interest rates and flexible repayment options. Zopa Bank's savings accounts offer attractive interest rates, with no hidden fees or charges.Location
Zopa Bank is located in the Cottons Centre in London, a bustling area with a mix of commercial and residential properties. The center is home to many businesses, including investment banks and loan agencies, making it a hub for financial services. The area is easily accessible by public transportation, with the closest options being London Bridge Station (0.4 miles), Borough Station (0.6 miles), and Southwark Station (0.7 miles).Benefits
Zopa Bank sets itself apart from other financial institutions by offering fair and transparent services. Customers can be assured that they are receiving competitive interest rates with no hidden fees or charges. Zopa Bank's approach to banking is also simple and customer-focused, making it easy for customers to manage their finances.Good to Know
Customers should be aware that Zopa Bank operates solely online, with no physical branches. However, their website is user-friendly and easy to navigate, with helpful customer support available via phone and email.Reviews
Customers have praised Zopa Bank for their quick and easy loan application process, competitive interest rates, and excellent customer service. Many customers appreciate the transparency and fairness of Zopa Bank's financial services, making it a trusted choice for borrowing and lending money.FAQ
What types of financial services do you offer?
We offer a variety of financial services including savings accounts, personal loans, credit cards, and investment products such as ISAs and Pensions.What fees are associated with your checking accounts?
We do not offer checking accounts, but we do offer savings accounts with competitive interest rates and no hidden fees.How secure is your online banking platform?
We take security very seriously and use industry-standard encryption and authentication measures to ensure that our online banking platform is secure. We also offer two-factor authentication for added security.What is the application process for a loan?
Our loan application process is simple and straightforward. You can apply online and receive a decision within minutes. We will review your credit history and other factors to determine your eligibility and interest rate.What happens if I miss a loan payment?
If you miss a loan payment, we will notify you and may charge a late payment fee. If you continue to miss payments, it may negatively impact your credit score and we may take legal action to recover the debt. We recommend contacting us as soon as possible if you are experiencing financial difficulties.Reviews
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P W
Well you get Waitrose and asda this card really for the Asda clientele low incomes and bad credit . Have a good day all
27-05-2023
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Elizana Xhaferi
28-04-2023
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P R
I have been calling Zopa every month for the last almost 3 years as I need to request for my payment breakdown of my loan instalment for every month to see the principal and interest. I need this because I can put my interest as an business expense and I need to fill out universal credit report every month only after that I receive universal credit payment. For the last six months I am having a terrible experience with Zopa because I have to call them more than 5 to 10 times a month and for the same thing. I have explain to Zopa about the importance of this payment breakdown. Every time Zopa staff says oh don’t worry it will be sent within 24 to 48 hours but nothing happens I have to call them again and again same things gets repeated. Staff just says the same thing all over again but don’t try to understand the customer situation. One of the staff said oh you have waited for these many days we will get it sent in 10 minutes now if not then call us back again, but again nothing happens and when you call them back another staff answer and says we can’t tell you how many days it take. I ask them can you please just tell me roughly how many days as I have to fill universal credit report and I need to let them know but they can’t tell me. Now it’s been over almost 20 days since I first contacted Zopa for April loan instalment payment breakdown, missed my universal payment thanks to Zopa as I have not filled my report. Zopa has become from good to bad to worst company, same goes to staff from good to bad to worst. Don’t care what customer has to go through due to their action. I really don’t wanted to write a complain thinking they might improve but this month is just too much been almost 20 days, missed my universal credit payment, bad attitude staff, etc so I had to write this review.
28-04-2023
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Mwaba C Mumba-Elkin
A year ago I reported to Zopa that someone had fraudulently opened an account in my name. They have not rectified it and it is still showing up on my credit score, was very hard to get to speak to a human.
28-02-2023
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Capital Idea
Harassed me 4 times a day for a week, when I had just been diagnosed with stage 4 cancer.
28-02-2023
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Adamski
Made an application via compare the market, was told I'd be preapproved for a loan for home improvements aslong as my answers were the same (they were) took 12 days to process and multiple phone calls , just for them to send me an email saying I missed a deadline for uploading documents, which I had already uploaded and on the site/app said I had already uploaded.
28-02-2023
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Nathan Moges
HORRIBLE! my card stopped working due to missing payment after falling ill for a few weeks and not earning as much. yet I was sent a message and it said if I made the minimum amount, the action would be stopped (min amount due on 16 February 2023) and paid it on 27 Jan. card says it is accessible and unblocked on the app but still not able to use it. Contacted over the phone and was told because of missed payments I can't use it. I explained I paid the requested amount (on 27 Jan) when I received the message to stop the card from working and way in advance of the minimum payment due date (16 Feb). yet they were giving like "oh well" answers. very unhelpful. Avoid!
28-02-2023
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Adam Davison
28-02-2023
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Alek
Nice and quick, straight to the point. 5 stars from me then.
28-02-2023
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Robert Barr
I've tried to let you know that a amazon prime payment has been made from my account , That was NOT ME and is a fraudulent payment, but all I seem to get is a message, customer service will message me but they never do,
28-01-2023
