Zip Water UK
Zip Water UK is a company based in Dereham, England. They specialize in providing hot water systems and are one of the leading hot water system suppliers in the United Kingdom. In addition to this, they also offer a range of services related to energy and resources, building and construction, and water utility companies. Zip Water UK is committed to providing high-quality products and services to their clients. They also offer job opportunities and education to aspiring mining engineers and hotel management school graduates.
Introduction to Zip Water UK
Zip Water UK is a leading hot water system supplier in the United Kingdom. The company was founded with the aim of providing innovative and sustainable water solutions to its customers. With over 70 years of experience, Zip Water UK has established itself as a pioneer in the industry. The company's commitment to excellence, customer satisfaction, and environmental responsibility makes it a unique player in the market.Services & Products
Zip Water UK offers a wide range of products and services, including instant boiling, chilled, and sparkling water systems for residential, commercial, and industrial applications. The company's products are designed to be energy-efficient, space-saving, and easy to use. Zip Water UK also provides installation, maintenance, and support services to ensure that its customers get the most out of their water systems.Location
Zip Water UK is located in Trafalgar House, Trafalgar Business Park, Dereham NR19 1JG, England. Dereham is a small town in the county of Norfolk, known for its historic architecture and scenic countryside. The area is home to a variety of businesses, including mining engineers, water utility companies, hotel management schools, and building and construction firms. Customers can expect a friendly and welcoming atmosphere in the area. The nearest public transportation options are the Dereham Railway Station (1.2 miles), the Dereham Bus Station (1.3 miles), and the Toftwood Post Office Bus Stop (0.5 miles).Benefits
Customers should choose Zip Water UK because of its commitment to quality, innovation, and sustainability. The company's products are designed to meet the highest standards of performance and reliability. Zip Water UK also offers excellent customer service and support, ensuring that its customers have a positive experience from start to finish. In addition, the company is dedicated to reducing its environmental impact, using sustainable materials and processes wherever possible.Good to know
Customers should be aware that Zip Water UK's products require professional installation and maintenance. The company recommends that customers only use authorized installers and service providers to ensure that their systems are installed and maintained to the highest standards.Reviews
Customers have praised Zip Water UK for its innovative products, excellent customer service, and commitment to sustainability. Many have noted that the company's systems are easy to use and reliable, and that its support staff are knowledgeable and helpful. Overall, customers have had a positive experience with Zip Water UK and would recommend the company to others in the market for a hot water system.Amenities
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flexible hours -
professional development
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competitive salary
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benefits package
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travel opportunities
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licensed technicians
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quality parts
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energy-efficient systems
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recycling
FAQ
What types of hot water systems do you supply?
We supply a range of hot water systems, including instant boiling water systems, chilled and sparkling water systems, and filtered water systems.Can you provide information on job placement rates for your graduates?
We do not offer formal educational programs or job placement services, as we are a supplier of hot water systems. However, we may work with schools or training programs to provide equipment or support.What resources and support services do you offer to help students find internships and job opportunities?
As mentioned before, we do not offer formal educational programs or job placement services. However, we are committed to diversity and inclusion in our hiring practices and welcome applications from qualified candidates.What is the source of your water supply?
We do not provide water supply. We are a supplier of hot water systems.Can you provide information on the quality of the water you provide?
We do not provide water supply. We are a supplier of hot water systems. However, our systems are designed to filter and purify water, ensuring clean and safe drinking water.Reviews
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Paul “P2” Paul
You should try working for them, atrocious company. I had an appalling manager Neil Coynt, I hated every day I worked there. Couldn't wait to leave.
18-04-2023
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geoff whittaker
I have been trying to get a refund for weeks without success. I had to phone for a replacement water pump for my zip and the engineer fitted it. Unfortunately the pump went again after only 1 week so I phoned Zip to explain the situation. The engineer returned and fitted a replacement. Zip charged me £147 for something which should have been replaced for free under the warranty. They agreed that this should be free but I have been waiting weeks for it to be returned to my bank. Zip have ignored all the emails I have sent them, to say I am not impressed is an understatement.
18-11-2022
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Roger Smith
We had a Zip tap installed in our new house in August 2019. Since then we have only had the tap fully working for a few weeks and have experienced a catalogue of problems. We have had both Zip and local service engineers to visit us and have had virtually every part replaced but still 3 years on we don't have a working solution. It is now 13 weeks since our local service agent last visited and reported back to Zip that he had tried everything without success. Customer service do not return our calls and the last email over 2 weeks ago said our problem was now with management. Clearly Zip have no solution, they won't replace our tap and don't want to give us our money back. Our customer experience has been poor and for the money paid our whole experience is totally unacceptable.
18-10-2022
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Beck Sheppard
Not even worth a star but you cannot post without one. A very expensive waste of a cupboard in the kitchen as the tap seemed to be faulty more often than in worked. The contract for servicing is over priced too as one visit cost £548.40 as the engineer said the tap was useless but had to pay the full years contract. We run a small care home and loved the idea of safety for our service users whilst retaining their independence but this product failed to deliver. We currently use a water Heater / Cooler from Virgin on a monthly contract and are much happier and its so much cheaper.
18-08-2022
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Garrie Dodson
Chased an order via email. No response after 5 days. Phoned several times, always on hold, and number 1 in the queue for over 30 mins. Seems they have no staff or anybody available to help.
18-07-2022
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Zdravko Petković
18-06-2022
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Zoe Nelson
18-06-2022
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Henry Harvey
Poor product for the price, more time not in use due to malfunctioning. Don't think you can give up your plastic bottles just yet if you purchase a Zip. Poor customer service and one of the worst customer experiences I have had dealing with zip. I had a quooker tap replace my zit and found the experience hassle free and it works. No issues within the 4 months since installation. Premium price does not mean premium quality with a zit tap.
18-06-2022
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Russell Owens
Communication with the office was very clear and helpful. The service engineer that installed the HydroTap was brilliant.
18-06-2020
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Larry K
I have finally decided to bin my Zip MiniBoil tap after 8 years of throwing good money after bad. It was last serviced two months ago and has died again. This tap breaks down at least once a year requiring engineers to come out and fix it each time. I've had new pcb's, new tanks, new pumps, the list goes on. Zip push you to pay their annual service contract and let's face it you have no choice as the tap is so unreliable that it would financially irresponsible not to. Funnily enough in the sales pitch for how efficient it is to run compared to a kettle they don't factor in the £250 a year servicing cost. To be fair the engineers are gracious and helpful, it's a shame that the product reliability is just so poor. I'm now fed up of having to apologise to tenants for the broken tap and wasting my time booking and baby sitting engineers. Their invoicing is also confusing as the line items are written in numeric codes which consumers won't understand (rather than plain English). Several times I've had to get clarification on what I'm being invoiced for only to find out that they should have been covered by the service contract. At this point they've then issued a credit note and not charged me. All in all not a great experience.
18-06-2020
