Zest.
Zest is a company based in Bournemouth, England that provides a range of services including refrigerator repair, small appliance repair, machinery and equipment repair, and household services. Their team of skilled professionals is dedicated to providing high-quality services to their clients. Zest is committed to ensuring customer satisfaction and strives to exceed expectations with every job they undertake.
Introduction to Zest
Zest is a company based in Bournemouth, England that specializes in providing household services. Founded in 2015, Zest has since become a reliable and trusted name in the industry. What makes this company unique is their dedication to quality service and customer satisfaction.Services & Products
Zest offers a variety of household services, including refrigerator repair services and small appliance repair services. They also offer machinery and equipment repair services for both commercial and residential clients. Customers can expect prompt and efficient service from their team of skilled technicians.Location
Located on Poole Rd in Bournemouth, Zest is situated in a bustling area with a mix of residential and commercial properties. Customers can expect to find a range of businesses in the area, from shops and restaurants to offices and other service providers. For those using public transportation, the closest options are the Bournemouth train station (0.6 miles), the Bournemouth bus station (0.5 miles), and the West Cliff Zig Zag bus stop (0.2 miles).Benefits
Customers should choose Zest because of their commitment to providing top-notch service. Their team of technicians are highly skilled and knowledgeable, ensuring that repairs are done quickly and efficiently. Zest also offers competitive pricing and excellent customer service, making them a top choice for those in need of household repair services.Good to Know
Customers should be aware that Zest only offers repair services and does not sell any products. Additionally, their services are only available in the Bournemouth area.Reviews
Customers have consistently praised Zest for their fast and efficient service. They have also been commended for their friendly and knowledgeable technicians, who are always willing to answer any questions customers may have. Overall, customers have had positive experiences with Zest and recommend them for all household repair needs.Amenities
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delivery service -
installation service
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maintenance service
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parts replacement
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warranty service
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repair
FAQ
What is your experience in repairing refrigerators?
We have been providing refrigerator repair services for many years and have a team of experienced technicians who are skilled in repairing various brands and models of refrigerators.Do you offer any warranties or guarantees for your repair services?
Yes, we offer a warranty for the parts we replace and the labor we provide. The length of the warranty depends on the specific repair service and the parts used. We also guarantee our repair work to ensure customer satisfaction.What types of small appliances do you repair?
We repair a variety of small appliances, such as blenders, toasters, microwaves, and coffee makers. We can repair most household small appliances, so feel free to contact us if you have any questions about a specific appliance.How long does a typical repair take?
The duration of a repair service depends on the specific appliance and the extent of the damage. We will provide an estimated repair time when you contact us and will keep you informed of any changes to the timeline.Do you offer any specials or discounts for multiple repairs or repeat customers?
Yes, we offer discounts for multiple repairs and repeat customers. We value our customers and want to provide the best possible service at an affordable price. Contact us for more information on our specials and discounts.Reviews
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piyush
It's services are good in Bournemouth
24-05-2023
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Rukia Begum
I called in to cancel after having 1 bad experience after being with the company for a quite a long time, the person i was put through was Alexia, she told me, let me investigate this issue and I will call u back,with in few hours she called back with Great news,she did a excellent job thank you so much Alexia
21-05-2023
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Paul Beck
21-05-2023
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Azenda Aondover
Good
28-04-2023
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ruth hutchinson
Appalling service. Do not take out a zestplan. 6 weeks ago I took out a plan being told I'd pay £13 p/m & an engineer would come to fix it. Told if it needed new parts they'd order & rebook with no extra cost & if they were unable to fix they'd replace the machine. 6 Hotpoint engineer appointments later, we've waited ages for new parts, each engineer says it's a different issue - they do not appear to know what they are doing despite being a 'reputable'company. You can't get through to Hotpoint to discuss it& they don't have a clear complaints procedure either. I've been left to discuss with zest, who I made a complaint with on Monday & told I'd receive a call within 24 hours from a manager to discuss next steps. Still no phonecall 3 days later. Not sure why they can't see I'm a priority I can only assume they don't care! To add to my fury, when I last spoke with zest I was told they don't offer a replacement machine! I was misold the service, made to wait 6 weeks & make 6 different appointments for an engineer visit!!! It's so difficult to be home once a week during the week to be here when they come & still the issue is unresolved! I want the new machine I was promised but expect that won't happen & I'll have to buy a new one having wasted 6 weeks & loads of money in launderette! Cannot stress enough,do not purchase a zestplan!
28-04-2023
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James Attwater
Haven’t had my repair yet but it has been sub contracted to hotpoint in a timely manner so they are not responsible for any faults with repair, however on the phone, the young man I encountered was very easy to speak to (not based in a foreign call centre), knowledgeable and nice, a much better experience than I had with Domestic General! Zest is the obvious choice for appliance repair
28-04-2023
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Sajjad .A Sajjo
28-03-2023
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Joe Knight
Very disappointed with the service! Called about my current faulty dishwasher to look at getting the appliance fixed. Zest offer 2 options for service, a monthly payment and a 1 off payment. I was encouraged by George in the sales team to go with the 1 off payment after explaining the fault and make and model of my dishwasher. Therefore did so. When the engineer came to service my dishwasher he immediately pointed out that there was nothing to be done as this was a make and model that had gone bust and impossible to get replacement parts. Unfortunately, with the 1 off payment you are only entitled to a portion refund if there is no fix unlike the monthly option that I was discouraged to needing. It then took Zest 5 weeks to return our calls and emails (twice being told that we would get a call back the next day, that never happened). It is now 6 weeks later and only just getting the partial refund. Even after the recommendation from George saying on the phone to me originally “that is a well brand and therefore most likely to get fixed). I have now gone with a competitor to buy a new dishwasher. Catherine was lovely (and the only reason this is not a 1 star review) in customer service when we eventually could get through, unfortunately her boss does not share her level and understanding of customer service and refused to speak with me or acknowledge any wrongdoing. Prices here are not competitive enough to justify the poor service!
28-02-2023
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Zara Sultana
28-02-2023
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kris iwaniuk
Great place to insure your tech without hurting ur house insurance premium. On the other hand recent changes made this place relaying on Abbie as the only person to sort things on instant. Been with them for some time and they did in fact were helpful and while didn't have funds to buy new washer zest came handy and after tech visit they replaced it. There are few bad things which are result of recent changes .
28-01-2023
