Zen Internet
Zen Internet is a leading Internet Service Provider and Telecommunications company based in the United Kingdom. With a commitment to providing reliable and high-quality services, Zen Internet has become a trusted name in the industry. Their headquarters are located in Rochdale, England.
Introduction to Zen Internet
Zen Internet is a UK-based company that specializes in providing high-quality internet and telecommunications services to customers. Founded in 1995, Zen Internet has grown to become one of the most respected and trusted names in the industry, thanks to their commitment to outstanding customer service and innovative solutions. What sets Zen Internet apart from other providers is their dedication to providing individualized solutions for each customer, ensuring that they receive the best possible service at all times.Services & Products
Zen Internet offers a wide range of services and products, including broadband internet, leased lines, Ethernet services, and voice services. They also offer cloud-based services, such as hosting and security solutions. Customers can choose from a range of packages to suit their needs, and Zen Internet's team of experts is always on hand to provide advice and support.Location
Zen Internet is located in Sandbrook Park, Rochdale, in the heart of England. The area is a bustling business hub, home to a variety of companies and industries. Customers can expect to find a range of shops, restaurants, and other amenities in the area, as well as excellent transport links. The nearest public transportation options are the Rochdale Train Station (1.7 miles), the Rochdale Bus Station (1.9 miles), and the Rochdale Metrolink Station (2 miles).Benefits
Customers should choose Zen Internet for their outstanding customer service, innovative solutions, and commitment to providing individualized service to each customer. Their team of experts is always on hand to provide advice and support, and their range of services and products ensures that customers can find the perfect solution to meet their needs.Good to Know
Customers should be aware that Zen Internet is a UK-based company and primarily serves customers in the United Kingdom. They should also be aware that some services and products may be subject to availability and geographic restrictions.Reviews
Customers rave about Zen Internet's outstanding customer service, reliable service, and innovative solutions. Many customers have been with the company for years and praise their commitment to providing individualized solutions to meet their needs.Amenities
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wifi -
cable
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fiber optic
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broadband
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mobile data
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network security
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technical support
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data backup
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online storage
FAQ
What internet speed packages do you offer?
At Zen Internet, we offer a range of internet speed packages to suit a variety of needs, including ADSL, Fibre, and G.fast options. Our speeds range from up to 17Mbps to up to 900Mbps, depending on the package you choose.Is there a data cap limit on your packages?
No, we do not impose any data cap limits on our packages. You can use as much data as you need without worrying about additional charges or reduced speeds.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist with any queries or issues you may have. Our response time is typically within 24 hours, although we aim to respond as quickly as possible to ensure that our customers are satisfied.Are there any additional fees or charges not included in the advertised prices?
No, we do not add any additional fees or charges to our advertised prices. The prices you see on our website or in our marketing materials are the prices you will pay.Do you offer any special deals or promotions for new customers?
Yes, we regularly offer special deals and promotions for new customers. These can include discounted rates, free installation, or other incentives to encourage you to sign up for our services. Check our website or contact our customer service team for more information on current deals and promotions.Reviews
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Roly & Chloe
They discontinued the 365 subscription. They did send one or two emails but they didn't look very authentic and were assumed to be spam. For a customer who spends a considerable sum annually then I would have at least expected a phone call to warn me that our emails were about to stop.
30-04-2023
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Nathan Hook
Useless internet, the speeds we were told we would get are way off what we actually get company no help at all just happy to take our money for a service not fit for use. I didn’t think it actually possible to get internet as slow as they provide us. Also worth mentioning is the complete lack of any sort of stability with their network, complete drops of connection every 10-15min and when playing games absolutely brilliant ping spikes that I’ve seen go all the way up to 2000ms which is perfect for a great gaming experience. You may be asking yourselves if it’s that bad why didn’t you cancel during the cooling of period? Because during that time it was actually alright but now that’s done and we’re stuck with them it’s turned to complete garbage. In all honesty 1 star is generous, should be less and would be less if it was possible.
30-03-2023
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Hebi Tien
Zen Internet is simply the worst ISP I've had the displeasure of experiencing. Read their ToS in detail to understand their modus operandi spoiler it's not good.
30-03-2023
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Mezad uk
30-03-2023
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Joshua Davis
30-03-2023
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Maria Broomhead
Friendly people
28-02-2023
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Dan Preston
terrible experience. i was given 12 hours notice for my installation, of course this wouldn't work for anyone with a job. i cancelled the appointment minutes after i recieved the text as i couldn't book the day off work with 20 mins notice, i was then told that i needed to give 48 hours notice for a cancelation and i have been billed £90 + Vat!! completely rediculous. Follow up: New appointment set for 30/01/23 between 08:00 and 13:00, after i was forced into paying the cancellation fee. Booked no work in for the morning (self employed) and waited until 5pm, guess what... no one shows up! new appointment made for 01/02/23. complete joke of a company. so far due to the incompetence of this company i have lost out on: -£108 missed appointment charge -1 day's earnings -no internet for 3 days so massive loss to sales for the company -not even an apology! avoid at all costs.
28-02-2023
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S K
30-12-2022
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Mairwen Travis
Went with a large group of pensioners, for Christmas dinner which was provided by the company. Great food and drink served by volunteers from Zen.
30-12-2022
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Tom H
Fantastic! Faultless set-up, one failure of the line in 2.5 years and was fixed quickly with regular informative updates being provided. Price has not increased despite many price rises elsewhere - Well done Zen!
30-11-2022
