Zelley
Zelley is a premier jewelry store located in Bishop's Stortford, England. They offer a wide range of high-quality jewelry pieces that are perfect for any occasion. With their extensive collection, customers are sure to find the perfect piece to add to their collection. Zelley is a must-visit for anyone looking for a memorable shopping experience.
Introduction to Zelley
Zelley is a jewelry store located in Bishop's Stortford, England. The company was founded with the purpose of providing customers with unique and high-quality jewelry pieces. Zelley is known for its exceptional craftsmanship and attention to detail, which sets it apart from other jewelry stores in the area.Services & Products
Zelley offers a wide range of jewelry services and products, including custom designs, repairs, and appraisals. Customers can purchase a variety of jewelry pieces, such as engagement rings, wedding bands, necklaces, bracelets, and earrings. The store also offers a selection of luxury watches.Location
Zelley is located in the heart of Bishop's Stortford's Market Square. The area is known for its vibrant shopping scene, with a variety of shops and boutiques offering everything from clothing to home decor. Nearby public transportation options include Bishop's Stortford Railway Station (0.6 miles), Hockerill Cross Bus Stop (0.2 miles), and The Causeway Bus Stop (0.2 miles).Benefits
Customers should choose Zelley for its exceptional craftsmanship, attention to detail, and unique designs. The store is committed to providing customers with the highest quality products and services, and its team of experienced jewelers is dedicated to ensuring customer satisfaction.Good to Know
Customers should be aware that Zelley's custom designs may take longer to complete than other services. However, the store's team of jewelers will work closely with customers to ensure that their vision is brought to life in a timely and efficient manner.Reviews
Customers rave about Zelley's exceptional craftsmanship and customer service. Many customers have praised the store's unique and high-quality designs, as well as its commitment to customer satisfaction. Overall, Zelley has received glowing reviews from satisfied customers.Amenities
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custom design -
repair service
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online shopping
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credit card payment
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returns policy
FAQ
What is your return policy for jewelry purchases?
At Zelley, we offer a 30-day return policy for our jewelry purchases. If for any reason you are not satisfied with your purchase, you can return it for a full refund or exchange. The item must be in its original condition and accompanied by the original receipt and packaging.Do you offer warranties or guarantees on your jewelry products?
Yes, we offer a one-year warranty on all our jewelry products. This warranty covers any defects in materials or workmanship. Additionally, we offer a lifetime maintenance service for the jewelry items which includes cleaning, polishing and inspections.Can you provide certifications or appraisals for the jewelry items?
Yes, we can provide certifications and appraisals for our jewelry items upon request. We work with independent gemology laboratories and certified appraisers to ensure the authenticity and quality of our products.How do you ensure the authenticity of your jewelry products?
At Zelley, we source our materials from reputable suppliers and conduct extensive quality control checks to ensure the authenticity of our jewelry products. We also employ certified gemologists and use advanced testing methods to verify the authenticity of our products.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for our jewelry items. Our skilled craftsmen can work with you to create a unique piece of jewelry that meets your specifications and style preferences. We also offer engraving services for select items.Reviews
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Thomas Evans
Exceptional service at every point. I recently purchased an engagement ring, and then our wedding rings from Zelley Jewellers and found their level of service perfect at every stage. Made it a very personal experience and they were passionate and knowledgable about their products. They have a customer for life.
23-05-2023
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Deborah Forman
Working with the folks at Zelley has been a pleasure, in particular, Alistair has been wonderful. They are an old school family operation with an amazing collection- plus - a full service of benchwork adjustments available. Lightening fast shipping and excellent communication round out the positive experience I’ve had with Zelley. Thanks for everything.
16-05-2023
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TR Words
Zelley has been in Stortford for generations and it's easy to see why it has survived so long and continues to thrive. Great selection of high end watches and rings, and at the moment they have several lovely Rolex pieces in the window that are pre-owned. The team's knowledge is second to none and it always feels like a nice experience going to Zelley's or simply staring at the watches in the window!
28-02-2023
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Lee Kirtland
Attentive and knowledgeable, Martin and his team provided a fantastic experience instore with real attention to detail. I would highly recommend this personable, professional jewellers.
28-02-2023
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adrian whyard
A top notch Jewelers..nothing is ever too much trouble. And so friendly , never pushey. Plus owner has a super gorgeous spaniel
30-01-2023
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Mike Gibbard
Bought a ruby neckless from Zelley as an 80th birthday gift for my mother in law, on receipt of the gift I realised I should have got her pearls! - Philip let me change the purchase later without question for a stunning pearl necklace and earrings she'd seen in the catalogue - she loves them and wears them all the time - many thanks excellent service!
30-01-2023
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Phil Bodycote
30-12-2022
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Neil's Cars, Aviation & Travel
Great staff and knowledge. Always made to feel welcome by Martin and Philip. We have had various items in the past including a watch, rings (wedding, engagement and eternity) and earrings, all of which have been just what we wanted.
30-10-2022
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John Tapfield
Dylan was helpful and made us feel at home when looking at Freddie ring
30-08-2022
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Suzanne Brocks
Martin Zelly and the magic team at Zelly, specifically the watch maker thank you 🙏 so so much for achieving the impossible, and repairing my watch which is so sentimental to me. Martin you handled my tears and distress so well, even sending your gorgeous dog to cuddle, also offering coffee and wine.. at 11am! From assessing the watch I so cleverly smashed on the floor and telling me it was about as bad as it could get, you Prmised to do everything you could and when I walked in yesterday to collect something else I couldn’t believe it when someone said your watch is back. I am so so grateful. The service and care and absolute magic you have pulled off to get my watch back is about the best thing that’s happened to me in ages! I’m beyond grateful. It just shows that loyalty pays, you have been there through wedding ring, eternity ring, christening gifts and always remember us and the children personally. I can’t imagine a better family service that goes above and beyond. Thank you for giving me back my watch which was irreplaceable. Am wearing it as I type and still tearful that I can actually wear it. Thank you all. It means the world. Best personal service, ever. All of you at Zelleys are the best. Suzanne x
30-06-2022
