Zego
Zego is an insurance agency based in London, England. They specialize in auto insurance and offer a range of insurance services to their clients. With their expertise in the field, Zego is committed to providing their customers with the best insurance solutions possible.
Introduction to Zego
Zego is a London-based company that provides auto insurance services. Founded in 2016, the company's purpose is to offer flexible insurance products to gig economy workers and businesses. Zego's unique approach to insurance caters to the needs of people who use their vehicles for commercial purposes.Services & products
Zego's main service is auto insurance. They provide insurance policies for individuals and businesses that use their vehicles for commercial purposes such as delivery, courier, and ride-hailing services. The company offers flexible insurance plans that allow customers to choose the coverage that best suits their needs.Location
Zego is located on the 7th floor of Exchange House, which is situated on Primrose Street in London. The area is known for its thriving business community, with many companies in the finance and tech industries. Customers can expect to find a variety of restaurants and cafes in the area, as well as shopping options. The closest public transportation options are Liverpool Street Station (0.1 miles), Moorgate Station (0.3 miles), and Old Street Station (0.5 miles).Benefits
Zego offers a unique insurance product that is tailored to the needs of gig economy workers and businesses. The company's flexible insurance plans allow customers to choose the coverage that they need, which can save them money. Zego's easy-to-use platform makes it simple for customers to manage their insurance policies, and their customer service team is always available to answer any questions.Good to know
Customers should be aware that Zego only provides auto insurance services. They do not offer other types of insurance such as home or life insurance.Reviews
Customers have praised Zego for its flexible insurance policies and user-friendly platform. Many customers appreciate the company's excellent customer service and competitive pricing. Overall, Zego has received positive reviews from its customers.FAQ
What types of coverage options does your auto insurance agency offer?
At Zego, we offer a variety of coverage options for our auto insurance customers. This includes basic liability coverage, as well as comprehensive and collision coverage. We also offer coverage for uninsured motorists, personal injury protection, and roadside assistance.Are there any discounts available for safe driving or multiple vehicles?
Yes, we offer discounts for safe driving and multiple vehicles. Our safe driving discount program rewards drivers who maintain a clean driving record over time. We also offer discounts for customers who insure multiple vehicles with us.What is your claims process and how quickly can I expect a resolution?
Our claims process is straightforward and efficient. Customers can report a claim online or by phone, and we will assign a dedicated claims representative to handle their case. We strive to resolve claims as quickly as possible, and our average resolution time is typically within a few days.How responsive is your customer service department and what are your hours of operation?
We pride ourselves on providing excellent customer service and are committed to responding promptly to inquiries and issues. Our customer service department is available via phone, email, or online chat, and we strive to respond to all inquiries within 24 hours. Our hours of operation are Monday through Friday, 9am to 6pm GMT.Reviews
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Haseeb Nadeem
Beaware i was with them for 2 months but prices gone up by 300% they have got catch with Zego sense
27-05-2023
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Sameena Asghar
A very very bad company to go for insurance .three days been spent all day calling waiting for live chat also sent email to change of vehicle registration .but no luck neither live chat response good .I would never go for this insurance company again even if they are cheap still I am no where still yet .so sad for there poor contact service.... sameena zego owner just give you case number rest is still there nothing come up no live chat different .very disappointed it's been 8days my husband sitting home bec he needed to change of vehicle details to drive 😡
27-05-2023
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Muzammal Rehman
Very bad customer service no given NCB
27-05-2023
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zafar iqbal
27-05-2023
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D Ferrarese
Very unprofessional! Worst company I ever worked with, they don’t care at all about their customers, tried to contact them for over a week and takes over three hours on hold if your lucky to make any changes or even cancel your police. Untrained staff, wrong charges, you can’t contact the company by phone, chat or email. Avoid this company. They don’t deserve our money.
27-05-2023
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Kenan Paso
Very poor customer service. I have been on the line more than an hour and I am still waiting for someone to answer my call. You charge a lot from customers and trying to save money by putting a few stuff to answer the bloody phone!!!! Instead of saving money by doing this you will loose people like me and other people as well!!!!!
27-05-2023
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Faizan
it has been 10 days i am trying to contact them but nothing happened i want to cancel my insurance but no one answer the calls and even there live chat useless because no agent over there
27-05-2023
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Mohamed Omar
So bad service take hours to contact them
27-05-2023
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Socha Bawa
No one answer the call and email. I try to cancel my policy but zego is not reply me.
27-05-2023
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Muridihassan@gmail.com Qag
Very bad customer service
26-05-2023
