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Deaf Services

Zebra Access

Zebra Access is a company located in Wolverhampton, England that specializes in providing deaf services. They are also equipped to handle emergency situations.

Introduction to Zebra Access

Zebra Access was founded in 2001 and is a UK-based company that provides access and inclusion solutions for deaf and hard of hearing people. The company was created by a group of deaf and hard of hearing individuals who recognized the need for greater accessibility and inclusion in society. Zebra Access is unique because it is a deaf-led company that understands the needs of its clients and is committed to breaking down barriers for the deaf community.

Services & products

Zebra Access offers a range of services, including sign language interpreting, deaf awareness training, and British Sign Language courses. They also provide support for deaf individuals in emergency situations, such as hospital and police appointments. Zebra Access is committed to ensuring that deaf people are able to access the same services as hearing people, and their services are designed to improve access and inclusion for the deaf community.

Location

Zebra Access is located in Wolverhampton, which is a bustling city in the West Midlands of England. The Creative Industries Centre is situated in Wolverhampton Science Park, which is a hub for innovation and technology. The area is home to a variety of businesses, including tech startups, research and development firms, and creative agencies. The location is easily accessible by public transportation, with the closest options being Wolverhampton train station (1.8 miles), Wolverhampton bus station (1.7 miles), and Wolverhampton St George's tram stop (2.1 miles).

Benefits

Zebra Access is the go-to company for deaf services in the UK. As a deaf-led company, they understand the unique needs of the deaf community and are committed to breaking down barriers to access and inclusion. They offer a range of services that are designed to improve access and inclusion for deaf individuals, including emergency situation support. Zebra Access is dedicated to providing high-quality services that meet the needs of their clients.

Good to know

Zebra Access is a reputable and reliable company that has been serving the deaf community for over 20 years. They have a team of highly trained and experienced professionals who are committed to providing the best possible service to their clients. Customers can rest assured that they are in good hands with Zebra Access.

Reviews

Customers have praised Zebra Access for their professionalism, reliability, and commitment to accessibility and inclusion. They have received high ratings for their sign language interpreting services and their emergency situation support. Customers appreciate the fact that Zebra Access is a deaf-led company that understands their needs and is committed to breaking down barriers for the deaf community.

Amenities

  • amenity
    interpreter
  • amenity
    hearing aid
  • amenity
    sign language
  • amenity
    video phone
  • amenity
    assistive technology
  • amenity
    captioning
  • amenity
    accessible website
  • amenity
    accessible parking
  • amenity
    accessible building
  • amenity
    tty service
  • amenity
    tactile signage

FAQ

How do you ensure effective communication with deaf individuals in emergency situations?

We provide trained and certified interpreters who are available 24/7 to assist with emergency situations. We also offer video remote interpreting services for faster communication. In addition, we work closely with emergency services to ensure they are aware of our services and how to access them.

What types of interpretation and translation services do you provide for deaf customers?

We provide both American Sign Language (ASL) and British Sign Language (BSL) interpretation services for deaf customers. We also offer translation services for written materials such as documents, emails, and websites.

Do you offer customized plans for businesses and organizations to make their services more accessible to deaf individuals?

Yes, we work with businesses and organizations to develop customized plans to make their services more accessible to deaf individuals. This includes providing training for staff on how to effectively communicate with deaf customers and providing interpreting and translation services as needed.

How do you handle confidential information when providing interpretation or translation services?

We take confidentiality very seriously and have strict policies in place to protect the privacy of our clients. Our interpreters and translators sign confidentiality agreements and we use secure technology to ensure the safe transfer of information.

Are your interpreters certified and trained in specialized areas, such as legal or medical interpretation?

Yes, our interpreters are certified and trained in specialized areas such as legal and medical interpretation. We also provide ongoing training to ensure our interpreters stay up-to-date on the latest developments in their areas of specialization.