Yorkshire Water
Yorkshire Water is a leading water and wastewater service provider based in Bradford, England. The company is committed to providing high-quality water treatment services and managing energy and resources efficiently. With a focus on sustainability, Yorkshire Water operates several water treatment plants and strives to minimize its environmental impact while delivering reliable services to its customers.
Introduction to Yorkshire Water
Yorkshire Water is a water and wastewater utility company based in Bradford, England. The company was founded in 1973 and is currently owned by a holding company called Kelda Group. Yorkshire Water is unique in that it operates a number of water treatment plants and also focuses on energy and resources, making it a leader in sustainable water management.Services & products
Yorkshire Water provides a range of services to its customers, including water and wastewater treatment, water supply, and drainage. Customers can also purchase water-saving products from the company's online store, such as water-efficient showerheads and garden irrigation systems.Location
Yorkshire Water's headquarters are located in Western House, Bradford, a bustling city in northern England. The area surrounding the headquarters is home to a number of other businesses and amenities, including shops, restaurants, and cafes. Public transportation options in the area include the Bradford Interchange, which is 3 miles away, the Bradford Forster Square railway station, which is 2.5 miles away, and the Bradford Interchange bus station, which is 3 miles away.Benefits
Customers should choose Yorkshire Water for its commitment to sustainability and its focus on energy and resources. The company is dedicated to reducing its carbon footprint and protecting the environment, and customers can feel good knowing that they are supporting a company that is doing its part to make the world a better place.Good to know
Customers should be aware that Yorkshire Water has faced some criticism in the past for its customer service, but the company has taken steps to address these issues and improve its overall customer experience.Reviews
Customers generally have positive things to say about Yorkshire Water, praising the company for its commitment to sustainability and its efforts to reduce its carbon footprint. Some customers have also reported positive experiences with the company's customer service, while others have noted that there is room for improvement in this area.Amenities
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treatment tank
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filtration system
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purification system
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chlorination system
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wastewater recycling
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chemical control
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water softening
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uv sterilization
FAQ
What type of water treatment processes do you specialize in?
We specialize in a variety of water treatment processes including filtration, disinfection, and chemical treatment. Our team of experts can design and implement customized solutions tailored to meet the specific needs of each client.What is your experience with water treatment in our specific industry?
We have extensive experience working in a variety of industries including municipal, industrial, and commercial. Our team has worked with clients in the energy and resources sector, providing innovative solutions to meet their unique water treatment needs.Can you provide references or case studies from previous water treatment projects?
Yes, we would be happy to provide references and case studies from our previous water treatment projects. We are proud of our track record of success and are confident in our ability to deliver high-quality solutions to our clients.What certifications or licenses does your company hold in the field of water treatment?
We hold a number of certifications and licenses in the field of water treatment, including ISO 14001 and ISO 9001. Our team is comprised of trained professionals with the knowledge and expertise necessary to deliver effective and efficient solutions.What is your approach to sustainable and environmentally friendly water treatment solutions?
At Yorkshire Water, we are committed to sustainability and environmental responsibility. We strive to minimize our impact on the environment by using eco-friendly materials and processes whenever possible. Our team works closely with clients to develop solutions that are both effective and environmentally sustainable.Reviews
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Julie Fuller
Visited for work reasons
26-05-2023 -
Russell Barr
If I could give Yorkshire a proper rating asit stands it would be -50 due to lack of communication And messing around with my livelihood NO COLD since Thursday and they Say 31st MAY is best they can do to change my water meter
30-04-2023 -
Carol Siviter
Tried fir 3 days to get a final reading confirmation on messenger and got no where. Rubbish service.
30-04-2023 -
Allen Ambridge
For over 20 years I have been paying my bill on time and often more than I need to pay monthly, initially by cheque and for the past many years online.. went online today and it wouldn't let me pay unless I created a log in .. WHY .. why do companies today think they have the right to force us to live and do things the way they want us too. Rang them and spoke to a nice person but the upshot being that despite being told if I logged in a certain way it would go through .. it didn't .. so back to paying by cheque which will make the payment late ... I dare them to censure me for that .. !!
30-03-2023 -
James Towey
Just received another email back from operational contract centre Manager Adele Murray .Who says that our shared lateral drain is private.Funny how all other shared lateral drains are the responsibility of Yorkshire water .All they do is lie.Currently speaking News programme going to be running our story .another argument with Yorkshire Water with Jenid Hussain waste water manger ,shocking service so rude Yorkshire Water have been attending my property for 8 months .He ,s now telling me all the drainage is private ,they just fitted a new manhole cover saying Yorkshire Water on it ?.The same guy told me in email two weeks ago it was YW responsibility.Been flooded beneath my property since 17/07/22 From unmapped Yorkshire Water sewer beneath adjacent highway blocked 45 metres.This resulted in the Highway being dug up and the back flow from from these blockages have been flooding my home.I have a private drainage report showing the sewer in my boundary requires lining as the joints are misplaced with a hole and the chamber needs a non return value to prevent further flooding .These repairs have been refused ,as has a claim for compensation.Even though the work carried out was public work on private land to unblock the sewer.This YW drainage was mapped by attending engineers.They have refused to give any information or show us maps .They have the right to enter my property to maintain the Highway .But when something goes wrong it become private drainage .Currently passed all to my solicitor and Ofwat .The staff dealing with our flooding complaints are rude and argumentative and lie to cover their own negligence.If you experience similar issues go on YORKSHIRE WATER CODE OF CONDUCT IT LISTS RIGHTS OF ENTRY .YORKSHIRE WATER OBLIGATION TO CUSTOMERS Just issued me With GSS rebate £466 for rebate on sewer charges.But refused compensation or repair ? .COMPENSATION ,PUBLIC WORK ON PRIVATE LAND.This company is an absolute disgrace.I will continue to post until my issues are resolved.Funny how complaints don’t receive a response?
30-03-2023 -
Bianca RV
Fast and brilliant service on a Saturday Night! Thank you!
30-03-2023 -
ioana nicolae
No communication whatsoever. I noticed them I was going to move out to which they said they would close my account and send me the final bill. Months later I’m being bombarded with calls and texts from a debt collection agency that further action will be taken if I don’t pay. I have never received any communication from Yorkshire Water so I was not aware of any outstanding amount, therefore taking this case to a debt collection agency seemed a bit extreme (especially for a £50 bill). I’ve never had a problem with them while I was paying the bills but this situation just shows poor communication and carelessness with their clients.
28-02-2023 -
Gillian Harwood
Found a leak in the water meter chamber. Rang to report the leak. Very pleasant lady on phone she did say would get a call back to arrange access. Sorry to say that didn't happen. Rang again did then get a call back to arrange. Arrived on time but said he could not fix problem that it would have to be the firm they use to dig up pavement etc. They Arrived promptly & hoped it would be half hour job. Five hours it took to repair had to dig up concrete path to repair. Very polite workman. Left all reasonably tidy. Then got a call asking if all left tidy from young lady.
28-02-2023 -
Mickie 'Mixman' Ness
It's an amazing company
28-02-2023 -
The Apprentice
Pollute rivers with raw sewage while the Senior Managers take the money and run.
30-12-2022