Call Centers, Ambulance Services, Emergency Call Booths, Non-Profit Organizations, Helplines

Yorkshire Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust is a non-profit organization based in Wakefield, England. They provide transportation escort services, ambulance services, call centers, charities, emergency call booths, helplines, information services, local medical services, associations, transportation & shipping, emergency situations, telecommunications, public sector & society, IT & E-Commerce, and healthcare & medicine. Their mission is to provide high-quality emergency medical care to the people of Yorkshire.

Introduction to Yorkshire Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust is a non-profit organization that provides emergency medical transportation services to the citizens of Yorkshire, England. The company was established in 2006 and has since been dedicated to providing high-quality ambulance services to those in need. What makes this company unique is its commitment to providing exceptional care and support to its patients, as well as its focus on community outreach and education.

Services & products

Yorkshire Ambulance Service NHS Trust offers a wide range of emergency medical transportation services, including ambulance and transportation escort services. The company also has call centers, emergency call booths, and helplines that are available 24/7 to provide information and assistance to those in need. In addition, Yorkshire Ambulance Service NHS Trust works closely with local medical services, associations, and charities to ensure that its patients receive the best possible care.

Location

Yorkshire Ambulance Service NHS Trust is located in Wakefield, England. The area is known for its bustling city center and is home to a variety of businesses, including transportation and shipping companies, as well as IT and e-commerce companies. The company is easily accessible via public transportation, with the nearest bus stop located just a few minutes' walk away. The three closest public transportation options are Wakefield Bus Station (0.5 miles), Kirkgate Train Station (0.7 miles), and Wakefield Westgate Train Station (1 mile).

Benefits

Customers should choose Yorkshire Ambulance Service NHS Trust because of its commitment to providing exceptional care and support to its patients. The company has highly trained staff and uses the latest technology to ensure that patients receive the best possible care. In addition, Yorkshire Ambulance Service NHS Trust works closely with local medical services, associations, and charities to ensure that its patients receive the best possible care.

Good to know

Customers should be aware that Yorkshire Ambulance Service NHS Trust is a non-profit organization that relies on donations and government funding to operate. The company is dedicated to providing the best possible care to its patients, but it may not always be able to provide all of the services that a for-profit company might offer.

Reviews

Customer reviews of Yorkshire Ambulance Service NHS Trust are overwhelmingly positive, with many praising the company's staff for their professionalism, compassion, and expertise. Customers also appreciate the company's commitment to community outreach and education, as well as its focus on providing high-quality emergency medical transportation services.

Amenities

donations
fundraising
volunteer opportunities
tax-exempt status
grants
community programs
advocacy
education programs
networking opportunities
social services
research
community outreach
vehicle
driver
gps tracking
security
insurance
flexible scheduling
24-7 availability
professionalism
discretion
24-hour availability
paramedic staff
advanced life support
wheelchair accessibility
air ambulance
stretcher accessibility
cardiac care
oxygen supply
medical equipment
emergency response
trauma care
critical care
emergency transport
iv therapy
medication administration
on-site diagnostics
24-hour service
voip technology
live answering
toll-free number
call recording
multi-language support

FAQ

What specific programs or initiatives do you offer for the community?

We offer various programs and initiatives for the community, such as providing transportation escort services, ambulance services, emergency call booths, helplines, and information services. We also have local medical services associations and charities. Additionally, we have training programs for individuals who want to become emergency medical technicians and paramedics.

How do you measure the effectiveness and impact of your programs on the community?

We regularly evaluate and assess the impact and effectiveness of our programs on the community. We use various metrics, such as response times, patient outcomes, and feedback from patients and their families. We also conduct surveys and focus groups to gather feedback and suggestions for improvement.

How do you ensure the quality of customer service provided by your agents?

We have a rigorous training program for our agents that includes customer service training. We also monitor and evaluate the quality of customer service provided through call monitoring, surveys, and feedback from customers. We have established standards for customer service and regularly review and update these standards.

How do you ensure the security and privacy of customer information during interactions with agents?

We have strict policies and procedures in place to ensure the security and privacy of customer information. Our agents are trained in data protection and confidentiality. We use secure systems and technologies to protect customer information and regularly review and update our policies and procedures to ensure compliance with data protection regulations.

What level of training do your paramedics and emergency medical technicians have?

Our paramedics and emergency medical technicians undergo extensive training and education before they are certified to provide medical care. They receive ongoing training and professional development throughout their careers to ensure they are up-to-date with the latest medical advancements and techniques. We also have specialized training programs for specific medical conditions and emergencies.

Reviews

Ade Lambert

Car park can be busy, onsite canteen with daily specials and reasonably priced

24-05-2023
Kristina Hall

A huge thanks to the fabulous teams that visited my 89 year old mum this weekend. On both occasions the response time was very quick. Firstly to Steven and Charlotte who attended the evening of Saturday 29 May. My mum was full of praise for your kindness and reassurance. Thank you to Steven for contacting me with a comprehensive update; living 100 miles away, I was so grateful for that. Martin and Charlotte visited on the afternoon of 30 May and I had the pleasure of meeting them. Their compassion, care, communication and attention to detail was exemplary (and patience whilst listening to my mum's life story!!). Thank you so much, you do an amazing job.

09-05-2023
fiona campbell

A marvellous response from Neil and Robert Paramedics who were called out by mums GP Practice and discovered mum simply had a chest infection and didn't need to go to A&E. So relieved she was not left queuing at A&E when this was not required as she is 89. Many thanks for your diligence and experience.

30-10-2022
dawn barker

We would like to say a massive thank you to Paramedics Lois and Ally who looked after me so well on Thursday 16th of September when I was taken ill. Their care and attention was very much appreciated by us both, I couldn't have been better looked after. Thank you ladies for all you did. Regards from us both.

30-09-2022
Philip Docherty

Not my cup of tea great job Felt really isolated in a room of 30 somethings I'm 56 just sat a desk all day not good being in a job for 8 hours when nobody talks to you and I was told off on my 1st day for nothing by someone who didn't realise he wasn't God

30-09-2022
Sue Williams

Had to call ambulance today for my husband who was in excruciating pain. The 2 paramedics ( one called Shaun..didn't catch other name ) were absolutely brilliant . Cannot praise them enough. Rubbish jokes but fantastic service. Long live the NHS .

30-05-2022
Sheila Hyde

On Wednesday 18 May 2022 I had an accident in Ramsden Street, Huddersfield and an ambulance was summoned. They were here in a very reasonable time and I was taken to A& E Huddersfield. The paramedic Sam and her colleague Sam looked after me very well and I wish to compliment them on the care they gave me. I sustained a fractured wrist which will Need surgery in the very near future. Please thank them on my behalf. I

30-05-2022
Vincenzo Savarese

Expect no help and zero empathy from Yas if you are a lorry driver, unable to breathe, miles away from home and with a foreign accent. I care little for their nicely choreographed website and five stars reviews as, their service, in my case, was an insult to the Hippocratic oath and a shining example that : " some animals are more equal than others" . Vincenzo Savarese.

30-05-2022
Aneeka Altaf

My father in laws goes to dialysis everyday other day to leeds St James hospital. same time and once he's finished he has to wait upto 1 whole hour after being in hospital for more or less the whole day. He's He's so tired on multiple occasions when he's back just feel it's unfair for the poor man to be sat waiting after such a long day.wish transport would stick to thier timing and make patients life's easier.

30-05-2022
David Crowther

Thanks to the crew who attended my wife on the 30 October for the speedy response and actions taken

30-05-2022