York Street Medical Practice
York Street Medical Practice is a medical clinic located in Cambridge, England. They specialize in diagnostic services and provide quality healthcare to their patients. They are committed to providing the best possible care and have a team of experienced healthcare professionals. York Street Medical Practice is a public medical center that offers a range of healthcare and medicine services. They strive to deliver exceptional care to their patients and are dedicated to improving the health and well-being of the community.
Introduction to York Street Medical Practice
York Street Medical Practice is a healthcare facility located in the heart of Cambridge, England. The company has been servicing the community for over 50 years, providing top-notch medical care to their patients. What makes York Street Medical Practice unique is their team of highly skilled and experienced medical professionals who are dedicated to providing the best possible care to their patients.Services & Products
York Street Medical Practice offers a wide range of medical services to their patients. Some of the services that customers can expect to receive from the company include diagnostic testing, medical consultations, and treatment for a variety of medical conditions. The company also offers various products such as prescription medications and medical supplies.Location
York Street Medical Practice is located in the bustling city of Cambridge, England. The area is known for its rich history and vibrant culture, with plenty of tourist attractions and local businesses. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The company is conveniently located near public transportation options, including the Cambridge train station, which is only a short distance away.Benefits
Customers can expect to receive top-notch medical care from the team at York Street Medical Practice. The company's staff consists of highly skilled and experienced medical professionals who are dedicated to providing the best possible care to their patients. Additionally, the company offers a range of medical services and products, ensuring that customers can receive all of their medical care in one convenient location.Good to Know
Customers should be aware that York Street Medical Practice is a busy medical facility, and wait times for appointments may be longer than expected. However, the company's staff works hard to ensure that all patients receive the care that they need in a timely and efficient manner.Reviews
Customers have praised York Street Medical Practice for their professionalism and dedication to providing high-quality medical care. Reviewers have noted that the staff is friendly and knowledgeable, and that the company's facilities are clean and well-maintained. Overall, customers have had positive experiences with York Street Medical Practice and would recommend the company to others in need of medical care.FAQ
What services are offered at this public medical center?
At York Street Medical Practice, we offer a range of services including general practice, family medicine, women's health, men's health, child health, immunizations, travel health, chronic disease management, and minor surgery.What are the qualifications and experience of the medical staff?
Our medical staff consists of qualified doctors, nurses, and administrative staff. All our doctors are registered with the General Medical Council and have a wealth of experience in their respective fields. Our nurses are registered with the Nursing and Midwifery Council and have extensive experience in providing patient care. Our administrative staff are highly trained and knowledgeable in managing our clinics and providing excellent customer service.What is the turnaround time for test results?
The turnaround time for test results may vary depending on the type of test and the laboratory processing the sample. However, we strive to provide our patients with timely and accurate results and will communicate the expected turnaround time for each test at the time of booking.Are your facilities accredited by any organizations?
Yes, our facilities are accredited by the Care Quality Commission (CQC), which is an independent regulator of health and social care in England. This means that we have met the necessary standards for quality and safety in our services and facilities. We are also committed to continuous improvement and regularly review our processes and procedures to ensure the best possible patient outcomes.Reviews
-
Mark Hines
I registered temporarily and was fortunate to see a doctor the same day about my breathing problems. They couldn't think of what might be causing the problems, so decided it was potentially psychosomatic and I should try yoga, and then prescribed a steroid inhaler - showing no interest in finding the cause. The next day my condition deteriorated and I contacted NHS111, who assured me someone from the medical practice would contact me within the hour. Nope. Four hours later I received a text message from Julian Cooper, stating he could see I had been fully assessed at the surgery. With that sort of attention to detail and patient care, I think I had best find somewhere else.
23-05-2023
-
Kieth Bane
Since the retirement of Dr Tony Males this practice has seriously gone down hill. My pharmacy had problems with a tablet and e- mailed this practice for permission to issue a different size of the same product. A day & half later no reply had been received. I phoned the surgery and they admitted that they had the e-mail, said they would get a doctor to deal with it urgently & for me to collect that afternoon. I returned to the pharmacy but no reply had been received. I phoned the surgery and was met with an unhelpful attitude. I spoke with the practice manager who tried to talk down to me and was unhelpful as well. She suggested that I should find another practice. I was left with no tablets and a potential health problem due to their inefficiency & unhelpfullness.
30-04-2023
-
Tabitha
This place should be giving masterclasses to the rest of the country on how to run a GPs practice - I have never known a practice like it. They will always see you on the day if necessary, and appointments for other days are easy to get hold of by calling at 8.30 in the morning. The receptionists are compassionate, efficient and friendly. The nurses have the sort of knowledge and understanding you might expect from a consultant doctor. There is a physio there every week and you can easily book appointments to see him on the practice website. I rarely have to wait more than 5 minutes for my appointment once I am there, and the doctors will get back to you the same day with replies about medication etc. I feel so lucky to be living up the road from them!
30-04-2023
-
Lizzie F
GPs are great, but process for getting appointments is awful - have to ring in the morning on the day with no online booking or even phone queue, so just have to call over and over again to get an appointment. Managed to go through that process today and book an appointment to be called by the GP, only to find out later in the morning that the appointment was not actually booked somehow despite verbal confirmation from receptionist. It was not possible to get one anymore as all slots were gone, and they were not even able to book me one for the next day, so will have to go through calling process again to get the appointment that I already booked. A ridiculous process adding unnecessary stress to managing health issues.
30-04-2023
-
Karina Rivadeneira
Drs and nurses are great, this is WHEN you have the luck to manage to get an appointment, only if you phone on the day between 8.30 and 9am.I am overdue for a treatment for THREE years and they have done nothing to sort it. Having to take days off work to be able to get a phone appointment with always a VERY rude receptionist.
30-03-2023
-
Richárd Vámossy
Not the most welcoming staff I've ever came across with, but they were helpful and quite efficient at the end of the day. My whole family is registered at this practice, but we did not visit the place frequently so I can just express my opinion based on 3-4 encounters: I had to come back for a blood test form a couple of times because they did not print the form despite I've asked them on phone. Later, when it was finally ready for me to pick up, I've realized that they requested the wrong tests so I had to go back and tell the nurse, who was understanding, helpful and supportive so she printed a correct form for me immediately. Other than that, I've heard quite positive feedbacks from patients registered here.
30-01-2023
-
Rupert Wegerif
It is not possible to make an appointment in advance. For same day appointments, the only ones on offer, you have to phone from 8:30am to 9. There is no call waiting queue system. I phoned 10 times this morning. Each time a few busy line noises then cut off. This is an anxiety inducing waste of time. The same experience every time. Recently my operation wound staples were removed in surgery. No cleaning disinfectant or dressing given. The bloody holes quickly became infected. After 9am the receptionist can be reached and can get the doctors to phone 3pm to 6 and then they can ask you to come in and when you do get to see them they are good. It is the in person appointment booking system that doesn't work.
30-01-2023
-
Perry M
30-12-2022
-
Tom W Davison
Simply the best surgery and Drs I have experienced to date.
30-11-2022
-
Simon Arslan
We rush to A&E for my daughters eyes allergic reaction after 3 hours Doctors has results and they gave us a antibiotic eye drops unfortunately hospital pharmacy runs out this medicine and advise us to go locally and get from there Se have a letter from the A&E Addenbrooks hospital and this medicine had to be taken urgently ,we went York street Cambridge Pharmacy but they told us need prescription not letter from hospital that’s why I went our surgery next door . There was not even 1 patient in surgery. I had to sign the prescription from the doctor for 2 minutes to get it from the pharmacy next door The lady at the reception didn’t let us see our GP Dr Cooper She sent us A&E addenbrookes hospital instead and the doctors there had to write a prescription. A&E doctors wrote the prescription after long waiting hours we were able to take the eye drops. GP is normally our doctor for more than 10 years, for a simple procedure, when they do sends us A&E, the following question comes to mind, what does surgery do? If reception lady can make decisions like this . It’s really frustrating Can’t reach our GP when we need most.
30-11-2022
