wotagem
wotagem is a company based in Clacton-on-Sea, England. They specialize in the manufacturing and fabrication of jewelry, as well as lapidaries. They are also known for their art and creative designs. wotagem is a leading jeweler and jewelry exporter, with a range of shops and shopping options available.
Introduction to wotagem
wotagem is a family-owned company that has been operating for over 20 years. They specialize in creating unique and high-quality jewelry pieces through a combination of traditional and modern techniques. What makes wotagem unique is their commitment to sustainability and ethical sourcing of materials. They work with local lapidaries and jewelry exporters to ensure fair trade and support for the communities they work with.Services & products
At wotagem, customers can expect to find a wide range of jewelry pieces that are made with care and precision. They offer custom design services for those who want a truly unique piece of jewelry. They also offer repair services for damaged pieces. In addition, they have a small art gallery featuring works from local artists.Location
Located in the heart of Clacton-on-Sea, wotagem is surrounded by a variety of shops and restaurants. The town is known for its beach and pier, which attracts many visitors during the summer months. The nearest public transportation options are Clacton-on-Sea train station (0.4 miles away), Clacton Pier bus stop (0.1 miles away), and Clacton-on-Sea Pier Avenue bus stop (0.2 miles away).Benefits
Customers should choose wotagem because of their commitment to sustainability and ethical sourcing. They can be assured that the materials used in their jewelry have been sourced responsibly. In addition, wotagem offers unique and custom designs that cannot be found elsewhere.Good to know
Customers should be aware that wotagem's jewelry pieces are not mass-produced and may take longer to create. However, this ensures that each piece is unique and made with care.Reviews
Customers have praised wotagem for their beautiful and unique jewelry pieces. They appreciate the attention to detail and the ethical sourcing of materials. Many have also noted the friendly and helpful staff.Amenities
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custom design -
engraving
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repair
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returns
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credit card acceptance
FAQ
What is your return policy for jewellery purchases?
We offer a 30-day return policy for all jewellery purchases. The item must be returned in its original condition and packaging, and a receipt or proof of purchase is required. Refunds will be issued to the original payment method.What types of jewelry do you specialize in?
We specialize in a variety of jewelry types, including rings, necklaces, earrings, bracelets, and more. Our pieces range from classic and timeless to modern and trendy, so there is something for everyone.What type of metals do you use for your jewellery?
We use a variety of metals in our jewelry, including gold, silver, platinum, and stainless steel. We also offer pieces that are plated in different metals, such as rose gold or black rhodium.What types of gemstones and materials do you work with?
We work with a wide range of gemstones and materials, including diamonds, rubies, sapphires, emeralds, pearls, and more. We also use materials such as enamel, resin, and wood to create unique and interesting pieces.Can you provide references or reviews from previous customers?
Yes, we are happy to provide references and reviews from previous customers. You can find testimonials on our website, as well as on our social media pages and other online review platforms. We take pride in our high level of customer satisfaction and are always happy to share feedback from our happy customers.Reviews
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Randy Chadwick
Wonderful, accommodating seller. The item came in great condition and, most importantly, my wife loved it! Thank you for making her day special.
30-10-2022
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Peta Streatfield
What a brilliant jewellers, John altered a ring for me and made me 3 bangles from gold I had taken in to him they are absolutely beautiful, would highly recommend them.
30-09-2022
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Adam Steele
Have brought two items of jewellery spending in region of 150 and both items have broke. Took in to get repair and have been charged and told defect is of our own doing, so that's two items both broke and it's our own fault if i could give no stars I would. The assistant i spoke to was rude, I'd advise anyone never get jewellery from them as they never take blame and charge through the roof for repairs, very disappointed. Quick edit, I've noticed that reviews that show any negativity are replied to and wot a gem never take blame or any form of criticism, especially after reading a review which was replied about being open since 1985, big retailers have been open longer and never reply to negative reviews with such malice. What ever happened to customer retailers reading reviews and thinking oh they do have a point especially since rudeness is a common factorn here I'll edit again, I didn't mention the shape of the ring, that was you, and the stone had come lose, it wasn't because my partner didn't take care of it, my partner has a lot of jewellery which has not broken and only after mentioning this is the item purchased from you that was broke, thats when you came on the offensive. Yes i did say it was misshapen due to partners finger, i didnt say that was an issue. The fact the gem had come off, that was the issue. The 4 clasps was all intact and the gem still came out. Then you said about the price, repairs to the ring should have been free considering its from your shop. Your assistant said she would go into the reciept archives to get my proof of purchase so perhaps we should do that. Yet again proof you don't take criticism , everyone else has tk be at fault. Lets clarify, you mentioned the shape of the ring, I said obviously it warps to the shape of a finger. Any negative review you have been rude in replying, oh I bend over backwards, perhaps have a better attitude towards customers and you'd have a good review. I'll leave a good review or a bad review depending on my experience and I left a 1 star for you because out of all the shops I go in, you are by far the rudest , perhaps we should look after our jewellery. Funny how all our other jewellery is fine, except 2 items I got from you. Your a very naive person, reviews are left accordingly and customers are allowed to say and talk freely about there experiences without the owner coming back cause he doesn't like what he has read and putting blame on customer, not a very good look there
30-07-2022
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sandie towler
Ian was a great help when I went to see him about a ring I had purchased from a different shop and later found it unsuitable to wear. He gave great advice and sent my ring away to be fixed. I was told it would be about 3 weeks yet in just over a week I got a call to say it was fixed. Many thanks to Ian and his great service I highly recommend wot a gem.
30-05-2022
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Pat Grant
A superb job done repairing my necklace and various other items. A big thank you to Ian and his team who are always very helpful (and not dear!) I would highly recommend.
30-05-2022
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david robinson
made a enquiry about my sieko solar watch not charging met with un pleasant bordering on arrogant service
30-05-2021
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Jake Connolly
Kindly placed on the back of a watch that I was unable to do, free of charge after buying a spare battery. Eluded to the watch being cheaply made(evidence supplied by when I pushed the case back on myself the case back was warped) which albeit a fair point. Perhaps not the best thing to say about customers items of jewelry/timepieces as they may hold value beyond material cost or build. I'm sure no offence was meant, but a learning experience for the staff.
30-05-2021
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Darren Forrester
I bought a watch for my daughter's birthday. Very quick delivery and great customer service!
30-05-2021
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russell Ron
30-05-2020
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Paul J
Very helpful & polite staff, good service & value too. Thank you!
30-05-2020
