Workplace Products
Workplace Products is a leading industrial equipment supplier and industrial engineering company based in Stourbridge, England. They specialize in providing high-quality machinery and equipment for various industries. The company is also committed to providing job opportunities and education in the field of industrial engineering.
Introduction to Workplace Products
Workplace Products is an industrial equipment supplier based in Stourbridge, England. The company has been in business for over 40 years and provides high-quality machinery and equipment for a variety of industries. What sets Workplace Products apart from its competitors is its commitment to providing excellent customer service and personalized solutions for each client.Services & Products
Workplace Products offers a wide range of products and services, including industrial engineering, machinery and equipment, and job training and education. Customers can purchase everything from safety equipment and storage solutions to lifting equipment and workshop machinery. The company also provides custom solutions and installations to meet the unique needs of each client.Location
Located on Timmis Road in Lye, Stourbridge, Workplace Products is situated in an industrial area with a variety of businesses nearby. Customers can expect to find other industrial equipment suppliers and engineering firms in the area. There are several public transportation options within a short distance of the company, including the Lye train station, located just 0.5 miles away, and several bus stops within a 10-minute walk.Benefits
Customers should choose Workplace Products for its high-quality products, personalized service, and commitment to customer satisfaction. The company's experienced team of engineers and technicians work closely with each client to provide custom solutions that meet their unique needs. Additionally, Workplace Products offers competitive pricing and fast turnaround times, making it the preferred choice for many businesses in the area.Good to know
Customers should be aware that Workplace Products only offers industrial equipment and services, and does not provide products or services for personal use. Additionally, the company has strict safety protocols in place and requires all customers to follow proper safety procedures when using its equipment.Reviews
Customers rave about Workplace Products' excellent customer service, high-quality products, and knowledgeable staff. Many customers have praised the company for its ability to provide custom solutions that meet their specific needs and budget. Overall, Workplace Products has received overwhelmingly positive reviews from its customers.Amenities
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on-site delivery -
online ordering
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customized solutions
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technical assistance
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installation services
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maintenance services
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warranties
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rentals
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bulk discounts
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technical support
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on-site consultation
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design software
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project management
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quality control
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problem-solving skills
FAQ
What is the warranty on your industrial equipment and what does it cover?
Our industrial equipment comes with a standard warranty of 1 year from the date of purchase. This warranty covers any defects or malfunctions in the equipment that are not caused by user error or misuse. If there is an issue with the equipment during the warranty period, we will either repair or replace the equipment at no cost to the customer.Are your industrial equipment parts readily available for purchase and easy to replace?
Yes, we have a wide range of industrial equipment parts available for purchase on our website or in-store. We make sure that our parts are easy to replace, and we provide detailed instructions for any necessary repairs. Our customer service team is also available to assist with any questions or concerns.Can you provide references or case studies from previous clients who have successfully used your industrial equipment?
Yes, we have many satisfied clients who have used our industrial equipment successfully. We can provide references and case studies upon request. Our industrial engineers specialize in a variety of industries, including manufacturing, construction, and logistics.What specific industries or areas do your industrial engineers specialize in?
Our industrial engineers have expertise in a variety of industries, including manufacturing, construction, logistics, and transportation. We work closely with our clients to understand their specific needs and provide customized solutions to meet those needs.What is the typical process for working with an industrial engineer from your company?
The process for working with an industrial engineer from our company begins with a consultation to discuss the client's needs and goals. From there, our engineers will create a customized plan and provide recommendations for the best industrial equipment and solutions. We then work closely with the client throughout the implementation process to ensure a successful outcome. Our customer service team is also available to provide ongoing support and maintenance.Reviews
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Aodhan Kinsella
26-05-2023
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Emily Morgan
Top quality garage shelving with a fast delivery service! Very pleased with how easy and quick it was to assemble the shelving units. Also surprised by the variety of size options available. Will be using this company again for sure!
28-12-2022
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jenny ertle
Appalling customer service. I ended up with the wrong product which I don't believe was my fault. But agreed to return at my cost and even then they said they would charge me a fee for returning. Their website says 'Buy with Confidence' which is totally untrue.
28-05-2021
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Matt Weeks
Ordered an item marked as 'In Stock' on their website, delivery was supposed to be 5-7 working days. 8 days later I chased to ask where it was, apparently they were out of stock with a supplier and it would be another three weeks before delivery. Nobody at Workplace Products thought it might be good to tell their customers?! Needless to say I've cancelled my order and purchased from someone else. -Update: A few weeks later they then have the audacity to send me an invoice for the products they failed to deliver! Avoid at all costs.
28-05-2021
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Paul Scott
Appalling quality - do not buy from this firm
28-05-2021
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Sheila Cockin
Please please read the reviews before you place an order you have been warned
28-05-2020
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Gary Walsh
Absolutely disgusted with the service from this place, order a product on line which states in stock and 2-3 days delivery, ordered the product and paid £1200, some seven days later still no products and when I asked where my products are was told they are coming from France and will be another 4 days delivery, perhaps if there website had stated the products was coming from France I would have ordered them else where, but they didn’t and when the company is in the West Midlands you would expect your purchase within the 2-3 days delivery slot, Absolutely disgusting service I will never use them again and would not recommend anyone using this company
28-05-2020
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Electrical Academy
Do not use this company. Delivered sudstandard, broken, shoddy equipment. Because we hadn't unpacked it straight away they refused to replace the broken pieces. Wasn't after the whole thing being replaced just the broken parts. If you are foolish enough to use this company, make sure you keep the delivery driver waiting whilst you check every individual component of the shoddy product that you have purchased. You can then send it straight back with the delivery driver and save yourself a load of trouble. Had to give them one star so i could post the review, however they don't deserve it!!
28-05-2020
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RevEvoCon
After researching in depth the products I required, I visited a number of companies sites and eventually choice workplace products for a number of reasons, quality of their website, information provided and the initial process of ordering and facilitating a spec upgrade. BUT.. Since the time of ordering, I've had appalling customer service, including no updates atall on my order status, nor manufacturer production or delivery dates. Top this off with either rude, unhelpful or incompetent staff to deal with my four follow up phone calls, making this a frustrating experience. To make this situation a whole lot worst, I was informed that the items were out for depatch -four working days ago only to be told in a later call this week that they can be up to a further 4 working days, nothing rapid in this delivery service! Their ability to manage any orders to completion is questionable and for this reason I will never use these muppets again
28-05-2018
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Shermin Emami
Absolutely disgusting customer service. Don't even think of placing any order .The item was wrong, refunded money , also collected item .After 5 month still accounting department keep ringing us for outstanding balance! ridiculous.
28-05-2017
