Woolstack
Woolstack is a company based in Cheltenham, England that specializes in knit shops, yarn stores, and clothing and fashion. They offer a wide variety of high-quality yarns and knitting supplies to help customers create beautiful handmade garments. With a commitment to customer satisfaction, Woolstack strives to provide excellent service and a welcoming atmosphere for all knitting enthusiasts.
Introduction to Woolstack
Woolstack is a company that specializes in providing high-quality yarns and knitting accessories to customers. Founded in Cheltenham, England, the company has a rich history of serving customers in the area and beyond. What makes Woolstack unique is its commitment to providing customers with a wide range of products from some of the world's best-known brands.Services & products
Woolstack offers a wide range of services and products to customers. They carry an extensive range of yarns, knitting needles, patterns, and accessories for every type of project. Customers can find everything from wool and cotton to silk and cashmere yarns. The company also provides excellent customer service, with knowledgeable staff on hand to help customers choose the perfect products for their needs.Location
Woolstack is located in the Churchill Industrial Estate in Cheltenham, England. The area is known for its thriving business community, with many shops, cafes, and restaurants nearby. The closest public transportation options are the Cheltenham Spa train station (2.1 miles away), the Cheltenham bus station (1.6 miles away), and the Cheltenham Racecourse train station (2.7 miles away).Benefits
Customers should choose Woolstack because of their commitment to quality and customer service. The company offers an extensive range of products from some of the world's best-known brands, making it easy for customers to find exactly what they need. Additionally, the staff is knowledgeable and friendly, providing excellent customer service every step of the way.Good to know
Customers should be aware that Woolstack is primarily an online retailer, with a showroom available for customers to visit by appointment only. Additionally, the company offers worldwide shipping, making it easy for customers to get the products they need no matter where they are located.Reviews
Customers rave about Woolstack's excellent customer service, high-quality products, and fast shipping times. Many customers appreciate the wide range of products available, making it easy to find just what they need for their projects. Overall, Woolstack is a highly recommended company for anyone looking for high-quality yarns and knitting accessories.Amenities
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free wi-fi
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parking
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yarn selection
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knitting classes
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knitting supplies
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delivery service
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gift cards
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discounts
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online shopping
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loyalty program
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custom orders
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yarn samples
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in-store events
FAQ
Do you offer classes or workshops for knitting or crocheting?
Yes, we offer a variety of classes and workshops for both knitting and crocheting. Our classes range from beginner to advanced levels and are taught by experienced instructors. You can find more information about our classes and workshops on our website or by visiting our store.Can you recommend yarns for specific projects or patterns?
Absolutely! Our staff is knowledgeable about different types of yarn and can help you choose the best one for your specific project or pattern. We can also provide advice on color choices and yarn substitutions.Can you help me choose a pattern or provide guidance on a project I am working on?
Yes, we are happy to help you choose a pattern or provide guidance on a project you are working on. Our staff is experienced in both knitting and crocheting and can offer helpful advice and tips to ensure your project is a success.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer a loyalty program for frequent customers. With our loyalty program, you earn points for every purchase you make, which can be redeemed for discounts on future purchases. We also offer occasional sales and promotions, which we announce on our website and social media pages.Do you offer any services such as custom dyeing or special orders for yarns or supplies?
Yes, we offer custom dyeing services for yarns and can help you place special orders for yarns or supplies that we may not have in stock. Please contact us for more information on these services and to discuss your specific needs.Reviews
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Jana “waikiki” Perinova
I am absolutely happy. I made my order on Sunday evening and on Tuesday morning I have just received my parcel. Wool stack and Royal Mail great job 👍👏❤️
14-05-2023 -
Amy Hendry
Really good experience. Accedently ordered my wool to my last address and within 24 hours (over the Easter period) they had cancelled and refunded my order so that I could order it again to the correct address. It arrived 2 days later. Super good service
28-04-2023 -
Carley Friedrich
I've used Woolstack many times and have always found their products and services to be great. Had a small issue with my latest order (not their fault, a product issue) and they sorted it within a speedy 12 hours from Sunday - Monday! Thank you, it's appreciated. Will definitely use them again.
28-01-2023 -
All About Jesus (allaboutjesusinfo)
Superb personal service. Thanks
28-12-2022 -
Amanda Underwood
Woolstack always has fantastic service and a good selection. Really appreciate their availability and responsiveness to what I consider a yarny emergency. :) Great little online shop, glad they are around.
28-12-2022 -
Djurdjica Ognjenovic
Excellent products and professional friendly service. I ordered from Woolstack twice, first time this spring, my order was packed very next day and my parcel arrived to Croatia shortly. As I travelled to London in June/July, I asked whether it was possible to arrange delivery to my hotel in London. Kev replied that they would be happy to do it. And, yes, he did it. He advised about the date of shipment, which I agreed. As said, my parcel arrived in two days, I can't explain how happy I was. Not to mention beautiful yarn. I recommend Woolstack and I will continue with my orders.
28-07-2022 -
Bitsa Bitsa
28-05-2022 -
Marius van Zyl
28-05-2022 -
Laila Dowse
Fantastically quick service — my go to when I need something very quickly! Twice now I’ve had last minute projects and both times they’ve delivered on their promised (incredibly quick!) timeframes. Don’t hesitate if you need something last minute 😁
28-05-2022 -
Carol Booth
They put there customers first and go the extra mile they communicate with you with a friendly but efficient manner the products are brilliant packaging and delivery perfect. I can’t recommend them highly enough.
28-05-2022