Couture Stores

Wool Couture

Wool Couture is a couture store located in Barnstaple, England. They specialize in clothing and fashion made from high-quality wool materials. Their products are designed to provide customers with comfort and style. With a focus on quality and craftsmanship, Wool Couture is committed to providing their customers with the best possible shopping experience.

Introduction to Wool Couture

Wool Couture is a UK-based company that specializes in luxury knitting and crochet supplies. They offer high-quality yarn, patterns, tools, and kits for both beginners and experienced crafters. The company was founded by Claire Gelder in 2015 after she discovered a passion for knitting during her maternity leave. What makes Wool Couture unique is their commitment to sustainability and ethical production. They use only natural and biodegradable materials, and all of their products are made in-house by skilled artisans.

Services & Products

Wool Couture offers a wide range of knitting and crochet supplies, including yarn in various weights and fibers, needles and hooks, patterns, and kits. They also offer workshops and classes for those looking to improve their skills or learn a new technique. Their kits are particularly popular, as they contain everything a crafter needs to complete a project, including yarn, pattern, and tools. Kits are available for all skill levels and come in a variety of styles, from baby blankets to chunky knit sweaters.

Location

Wool Couture is located in Barnsley, a small town in South Yorkshire, England. The Robin Hood, The Old, Southmoor Rd, Brierley Gap location is situated in a quiet residential area, and there are several other small businesses and shops in the surrounding area. Customers can expect a laid-back, friendly atmosphere when visiting Wool Couture. There are several public transportation options nearby, including the Brierley Gap bus stop, which is just a 5-minute walk away. Other nearby options include the Barnsley Interchange and the Darfield Road train station.

Benefits

Customers should choose Wool Couture because of their commitment to sustainability and ethical production. They can feel good about purchasing from a company that cares about the environment and the people involved in the production process. Wool Couture also offers high-quality products and excellent customer service. Their kits are particularly convenient for crafters who want to try a new project without having to source all the materials separately.

Good to Know

Customers should be aware that Wool Couture primarily sells online, although they do have a brick-and-mortar location in Barnsley. They also offer international shipping, so customers from around the world can enjoy their products.

Reviews

Customers rave about the quality of Wool Couture's products, particularly their yarn, which is soft and easy to work with. They also appreciate the company's commitment to sustainability and ethical production. Many customers have enjoyed attending workshops and classes at the Barnsley location and have found the instructors to be knowledgeable and helpful. Overall, Wool Couture has a loyal customer base who appreciate their high-quality products and excellent customer service.

Amenities

tailoring
alterations
custom design
delivery
online shopping
private appointments

FAQ

What is your return policy on couture items?

Our return policy on couture items is that we do not accept returns or exchanges. Each couture piece is made-to-order and tailored specifically to the client's measurements and preferences, making them unique and personalized. We take great care to ensure that each piece meets our high standards of quality and craftsmanship, and we stand behind our work. However, if there is an issue with the fit or construction of the garment, we will work with the client to make any necessary adjustments or repairs.

Do you offer alterations on couture pieces?

Yes, we offer alterations on couture pieces. We understand that each client's body is unique, and we want to ensure that our couture pieces fit perfectly. If any adjustments need to be made after the initial fitting, we will work with the client to make sure that the garment fits comfortably and flatters their figure.

Can you provide references or testimonials from previous couture clients?

Yes, we can provide references or testimonials from previous couture clients. We are proud of the work that we do, and we value the relationships that we build with our clients. If a potential client would like to speak with a previous client or see examples of our work, we are happy to provide that information.

What materials do you use for your couture pieces?

We use only the highest quality materials for our couture pieces. We work with a variety of fabrics, including silk, wool, cashmere, and lace, and we source our materials from reputable suppliers. We believe that the quality of the materials is just as important as the quality of the craftsmanship, and we strive to create garments that are both beautiful and durable.

Can you walk me through the process of creating a custom couture piece?

Certainly! The process of creating a custom couture piece begins with a consultation with the client. During this consultation, we will discuss the client's vision for the garment, as well as their preferences for materials, colors, and styles. We will also take measurements and discuss any special considerations, such as body type or occasion. From there, we will create a sketch or mock-up of the garment, and the client will have the opportunity to make any changes or adjustments before the final piece is created. Once the design has been finalized, we will begin the process of creating the

Reviews

Gregory Lacombe

28-02-2023
D L

I have emailed customer services four times and not received a response to any of the emails. The first email was sent a month ago.

30-12-2022
Kat Jackson

This is very expensive wool and the skeins I received simply don’t live up to the quality I’d expect. The beige kept snapping as I tried to ball it and there were also areas of such loose twist I can already tell it will be a nightmare to crochet with. It’s also a shame that there were small bits in the wool - I suppose this makes it more authentic but really at the cost, I’d expect pristine, perfect wool. I do like the colour choices and the speed of delivery was good.

30-08-2022
Leah Oliver

30-08-2022
Kevin Malia

Excellent service. I had a small problem with my kit and it was speedily resolved without any fuss. I was really impressed . Thank you.

30-07-2022
Cali Ade

I’ve been very impressed with both the products and the customer service of Wool Couture. I was (am) fairly new to knitting and crocheting but was able to use the instructions provided, as well as Claire’s YouTube videos, to successfully knit a blanket for my baby. I’ve also started crocheting two animals and have been thrilled with the quality of the yarn, the instructions as as mentioned, the customer service. I had an issue that was resolved extremely quickly and also received assistance when I had a technical question about a technique I wasn’t family with. I’ll definitely use Wool Couture again in the future and would recommend the kits, even for absolute beginners!

30-05-2022
Sue Lines

I bought several macrame kits made by this company but sold by John Lewis. They were Christmas presents so I opened them to check them as it would be a bit late to rectify months later. One of the kits had a really small hook to hang the macrame up with. I am no expert but it didn’t seem right. The shop was no help at all, so I contacted wool couture directly and they were super helpful. They replied really quickly and rectified the problem without question.I am really happy and wouldn’t hesitate to use them directly next time. Thanks 😍

30-05-2022
Veronica Adlam

Excellent service, quick delivery and the knitting kits are ideal little projects. Looking forward to starting my Jubilee cushions. Veronica Adlam-Hennessy

30-05-2022
gilllian eliot

Knitting kit was beautifully presented in a tissue paper lined box. A hand written postcard was enclosed. It made a real difference as a customer to receive something so nicely packaged.

30-05-2022
Bethany Wilkins

I bought the baby blanket kit and chunky wool, I modified the pattern to make the blanket slightly bigger and its gorgeous. My baby boy loves his blanky and his older siblings, (and me!) now desperate for one of our own. Really beautiful wool and such a great experience

30-05-2022