Woods Furniture
Woods Furniture is a top-rated furniture store located in Dorchester, England. They specialize in providing high-quality unfinished furniture and bar restaurant furniture to their customers. They are also well-known for being one of the best bar stool suppliers in the area. Woods Furniture offers a wide range of furniture and interior design services to meet the needs of their clients. Their team of experts is dedicated to providing exceptional customer service and ensuring that their clients are satisfied with their purchases.
Introduction to Woods Furniture
Woods Furniture is a unique furniture store located in Dorchester, England. The company has been in business for over 50 years and has established a reputation for providing high-quality, handcrafted furniture to customers. What sets Woods Furniture apart from other furniture stores is their commitment to using sustainable materials and their dedication to creating custom pieces for their clients.Services & products
Woods Furniture offers a range of services, including custom furniture design and interior design consultations. They specialize in unfinished furniture and have a wide selection of pieces for customers to choose from. In addition, they supply bar and restaurant furniture, including bar stools, to businesses in the area.Location
Woods Furniture is located on High East Street in the heart of Dorchester. The area is known for its historic architecture and charming shops. Customers can expect to find a variety of businesses in the area, including antique stores, cafes, and boutiques. The closest public transportation options to Woods Furniture are the Dorchester South railway station (0.3 miles), the Dorchester West railway station (0.6 miles), and the Dorchester bus station (0.4 miles).Benefits
Customers should choose Woods Furniture because of their commitment to sustainability and their dedication to creating custom pieces for their clients. They also offer exceptional customer service and have a knowledgeable staff that can help customers bring their design ideas to life.Good to know
Customers should be aware that because Woods Furniture specializes in unfinished furniture, some pieces may require additional finishing work before they are ready to use.Reviews
Customers have raved about the quality of the furniture at Woods Furniture, as well as the exceptional customer service they have received. Many have also commented on the unique, custom pieces they have been able to create in collaboration with the store's staff.FAQ
What types of furniture do you offer for bars and restaurants?
We offer a wide range of furniture for bars and restaurants, including bar stools, tables, chairs, and booths. Our furniture is available in various styles and materials to suit different needs and preferences.Do you offer customization options for your furniture?
Yes, we offer customization options for our furniture. Customers can choose from a variety of finishes, fabrics, and designs to create furniture that matches their specific requirements and preferences.Do you offer customization options for the unfinished furniture?
Yes, we offer customization options for our unfinished furniture as well. Customers can choose from a range of finishes and designs to create furniture that matches their specific requirements and preferences.What is the typical turnaround time for finishing and delivery?
The typical turnaround time for finishing and delivery depends on the specific furniture item and customization options chosen by the customer. We strive to complete orders as quickly as possible while maintaining our high standards of quality. Our team will provide an estimated delivery time upon order confirmation.Do you offer any warranties or guarantees for your unfinished furniture?
Yes, we offer warranties and guarantees for our unfinished furniture. Our team ensures that all furniture is made with high-quality materials and workmanship. We stand behind our products and offer warranties and guarantees to provide our customers with peace of mind. Please contact us for more information on our specific warranty and guarantee policies.Reviews
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Nicki Cranny
We visited here after searching all the big chains for our perfect sofa, we had no luck no matter the price in finding it until arriving here. We were very well looked after by Jonathan who offered us a choice of drinks. He helped us go over measurements and the different options. He was very patient. Feel better shopping local too! Will be using here again! Can 100% recommend.
28-02-2023
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Carina McCurdy
Please avoid. I ordered a sofa from this company. On arrival three of the legs - which were not the legs the sofa was advertised with - did not touch the ground leading to the sofa moving when sat on. Another leg was fitted crooked. The Ottoman is also not the same height as the sofa. They have refused a refund and denied the obvious manufacturing problem with the sofa legs. I have resorted to challenging the charges through my bank as the company have been so unhelpful.
28-02-2023
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Kristyna Plant
I had not as good experience as you all saying. Well I did purchase our sofa bench end of November 2022. Firstly delivery was 8.30pm which on Thursday evening, leaving as no choice than build it all together as box was so heavy and too all space in our hallway. Fabric on sofa was marked with some kind of white sticker, it took me good hour to gently rub it off with cloth and water. Sofa bench doesn’t reach floor properly on one leg (middle leg) and corner bit is sticking out little bit. I have contacted customer service next day and have emailed them all pictures. Phone team was friendly and navigated me straight to customer care support. Unfortunately that wasn’t going that well. Lady was trying to offer discount, re delivery or complete re fund. I choose refund. We have agreed on £100 I have only received £80 , try to contact her back several times, but no response from her at all, leaving me no option than write review on customer care support. Their furniture looks proper sturdy, but can come with defects, I just won’t shop there anymore.
28-01-2023
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Judi Thomson
Ordered a Porto chair and really happy with it. However I'm a bit confused as I tried to buy one from Brewery Sq and was given a complicated story about how it wasn't available until beginning of February. There were 2 showing on the website so I gave up and went to High East St where Jonathan sorted it straight away. I picked it up 2 days later. Not sure why this happens but glad I pursued it otherwise the sale would have been lost. Shame as I love Woods as a company.
28-01-2023
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Beccy M-D
Amazing customer service and excellent quality furniture. I have a bed, desk, dining table, chairs, dresser and a book case from here. Could not be happier with it all.
28-01-2023
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Len Vickery
Ordered a new leather suite. Quoted 14 weeks but came through in 7. Excellent service and very helpful staff.
28-12-2022
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Ian Springer
Great range, very helpful but not pushy staff. And prices very reasonable for British made goods.
28-10-2022
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Jane Dandy
Very good service from Kieran. Very polite and helpful. Very pleased with my hazelbury Suite. Was worth the long wait. Delivered by Ed and Alex who were both very friendly and professional. Excellent service all round. Thank you.
28-09-2022
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Richard Campbell
'Positive sales team, poor aftercare' The buying process was easy, they were so very helpful when the aim was to take my money, much as you come to expect. Delivery was prompt on a Friday - and when things started to go wrong. I bought a corner bench for the kitchen to replace the old one. Unboxed, watched the video, read the instructions, summary screw bolts into pre drilled holes and it's done. But no, the fixing plates are not the right size so the benches do not attach to the corner part and as such the whole lot is no good. (this of itself is not a problem, things go wrong, is a simple return). Now the fun starts, called Saturday, call answered but no customer support available til Monday. Advised to email - which I did. Called Monday lunch having heard nothing, told abruptly that complain ts are dealt with in order and they'd get to it - apparently it was allocated to someone who couldn't talk on the phone (this part really raises alarm of how many complaints). Email received Monday afternoon, can I check I made it like the video said, if still an issue can provide collection and a refund, which would be paid 3-5 days after receipt. I requested the refund on Monday. Collection set for weds - failed, one man in a transit that was three quarters full, bench wouldn't fit. (note here, was delivered by a two man crew, which costs £60). Tried to call Woods, my personal mobile number blocked, will only dial if I hide my number and call not answered. Thursday 6pm - collected. Monday lunch - email Woods, can they confirm receipt? No, they don't expect it back until Thursday, as it will come when other returns go back as not worth transporting a single item. So, ten days post advising that they had sold me a faulty good, I am advised they may get a bench back on Thursday, which will have been with couriers for a week (knowing how careful they can be) and once they have it it will take another week to process a refund. *Update* Following this review, posted Monday afternoon, received a call from Woods first thing Tuesday morning. Advised matter escalated to management and they had authorised a refund to be processed ahead of receiving the bench. Refund received by 15.45 Tuesday. Woods asked me to amend this review, following them allowing a refund, and I have added an extra star given a resolution has come about promptly following a negative review. By way of feedback, it should not be necessary for a review to force action, and I feel for those less confident of confrontation if faced with this supplier.
28-08-2022
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Danny gray82
28-08-2022
