Winstree Medical Practice
Winstree Medical Practice is a healthcare provider located in Colchester, England. They specialize in general practitioner services and operate medical offices for the convenience of their patients. Winstree Medical Practice is dedicated to providing quality healthcare and medicine to their patients.
Introduction to Winstree Medical Practice
Winstree Medical Practice is a renowned medical office located in Colchester, England. The practice has been in operation for over 20 years and has gained a reputation for providing excellent healthcare services to patients. What sets Winstree Medical Practice apart from other general practitioners is their focus on providing personalized care to each patient.Services & products
Winstree Medical Practice offers a wide range of healthcare services, including physical examinations, vaccinations, chronic disease management, and women's health services. They also have an onsite pharmacy where patients can fill their prescriptions and purchase over-the-counter medications.Location
Winstree Medical Practice is located on Winstree Road in the Stanway area of Colchester. The area is home to a variety of businesses, including restaurants, cafes, and retail shops. Patients can expect a welcoming and friendly atmosphere when visiting the practice. The closest public transportation options are the Stanway Library Bus Stop (0.1 miles), the Winstree Road Bus Stop (0.2 miles), and the Tollgate West Bus Stop (0.4 miles).Benefits
Patients who choose Winstree Medical Practice can expect to receive high-quality healthcare services from experienced and compassionate general practitioners. The practice is dedicated to providing personalized care to each patient, ensuring that their individual healthcare needs are addressed. The onsite pharmacy also provides added convenience for patients who need to fill their prescriptions.Good to know
Patients should be aware that Winstree Medical Practice is a busy medical office and appointments may need to be scheduled in advance. However, the practice does offer same-day appointments for urgent medical needs.Reviews
Customers have consistently praised Winstree Medical Practice for their knowledgeable and caring staff. Patients appreciate the personalized care they receive and the convenience of having an onsite pharmacy. Overall, the practice has a reputation for providing excellent healthcare services in a welcoming and friendly environment.FAQ
What medical services do you offer at your office?
At Winstree Medical Practice, we offer a wide range of medical services, including general health check-ups, vaccinations, chronic disease management, minor surgeries, women's health, mental health services, and more. Our experienced general practitioners are committed to providing high-quality, compassionate care to all patients.What are your office hours and how do I schedule an appointment?
Our office hours are from 8:00am to 6:30pm Monday to Friday, and 9:00am to 12:00pm on Saturdays. To schedule an appointment, you can call our office during business hours or book online through our website.What should I expect during a typical visit to your office?
During a typical visit to our office, you can expect to receive a warm welcome from our friendly staff. You will then be seen by one of our general practitioners who will conduct an assessment of your health concerns, discuss your medical history, and provide a diagnosis or treatment plan if necessary. Our goal is to provide personalized care that meets your individual needs and concerns.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
At Winstree Medical Practice, we offer both bulk-billing and private billing options. Bulk-billing is available for eligible patients who hold a valid Medicare card. For patients who are not eligible for bulk-billing, there may be out-of-pocket expenses depending on the services provided. Our staff can provide more information on our billing options.How does your practice manage referrals to specialists if needed?
If a patient requires a referral to a specialist, our general practitioners will work closely with the patient to identify the appropriate specialist and coordinate the referral. We have established relationships with a wide range of specialists in the local area and can provide referrals to suit the patient's needs. Our goal is to ensure that patients receive the best possible care, whether that be from our own practice or from a specialist.Reviews
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Stephanie Knights
Receptionists don’t even ask what it is regarding to see if it’s urgent, told to go to a hospital. They don’t do appointments in advance either. No sense of care.
30-04-2023
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Jody Luckman
Unfortunately the whole of the NHS is on its knees and every service is under extreme pressure. I have never had a problem with getting an appointment as you can book online within a couple of days. If urgent again never had an issue. All clinicians are extremely kind and helpful. Winstree has had its problems but have turned it around with loyal staff who want to make a difference
30-03-2023
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Dave Clark
The most absolutely useless GP surgery I’ve every known. I’ve lived in the area for 4 years and have only managed to get an appointment once. This morning I called 19 times to get in a queue of 30 to then once the call was answered the receptionist just hung up without a word said. Not sure on the doctors but how the practice is managed is a disgrace to the NHS.
30-03-2023
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bex mayers
Absolute disgrace of a surgery, reception staff are pure ignorant and rude and not very resourceful at all! so hard to get an appointment and when you do there is just no help. Neglectful, careless staff. This practice needs a visit from CQC for the inadequate care given to patients and moronic attitude of their reception staff.
30-03-2023
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Dan Werren
Total waste of time. Nearly impossible to get through on the phone. Feels like you’re playing drs appointment roulette at 8 o’clock everyday. To anyone wondering why A&E is so over run this is the reason why. GP surgeries have been getting away with offering a subpar service for far too long.
28-02-2023
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Paula Pulford
28-02-2023
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George Pedro
The lack of empathy at this practice is shocking! The receptionist with the dark hair is the worst receptionist i have ever had the displeasure of dealing with. The care for patients is null and void. Can't get an appointment for a child who has been in pain for 5weeks and all they say call at 8am to book one on the day and 8.15 all the appointments are gone! Pathetic service!!!
28-02-2023
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Robert H
You can only get an appointment on the day by spending ages in a call que you are not allowed to make an appointment for the next day/next week. If you get through and all the appointments have been taken then you are not allowed to make an appointment for the next day. You have to ring back the following day and spend all morning in a que....So effectively it is a lottery to whether you can ever get appointment. What is the point of this it is creating huge stress for patients and I expect staff too? Why don't you let patients make an appointment for the next day? Utterly ridiculous and to my mind has been deliberately done like this to make bookings impossible. Third world healthcare!
30-12-2022
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Malcolm Moyle
Always such a battle to speak to someone. The reception staff come across as they hate what they do and everyone they speak to. Just getting a repeat prescription issued is the hardest thing in the world and is often easier to just go without the medication!! It shouldn't be this difficult to gain medical help in this country
30-12-2022
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Karen Glen
Had a appointment with a nurse that didn't move from her chair and then a paramedic that cut me off from a phone call
30-10-2022
