WindowWorx

FAQ

Reviews

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  David Andrews

  Positive: Quality, Value

  16-05-2023
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  Usually “Usually-cheerful” Cheerful

  Very unimpressed with their follow up for dealing with snags. Very unimpressed with the review. This particular window remains hanging free, so was obviously not addressed in the sercvice visit mentioned. People beware!

  16-05-2023
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  Mark Scott

  Great company to purchase from. Staff are friendly and professional. Any problems I've had has been dealt with fast and efficiently. Would recommend to others.

  30-04-2023
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  John Eburne

  I called today to deliver 2 new vehicles and was welcomed by Maxine What a lovely lady and compliment to Windowworx she is !!!

  28-02-2023
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  Amber Whybro

  Great experience from start to finish. Advice and expertise provided, product supplied and installation were of high standard. The entire team delivered on the promise at short notice and at a great price too. Would highly recommend and are delighted with the quality of 2 sets of triple glazed bi-folds installed

  28-02-2023
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  mark gardner

  I had WindowWorx measure, supply and fit a large bifold door set and some adjacent windows. The whole survey and ordering process was pretty seamless with great communication and everything exactly as they had said. Sadly they broke a floor tile fitting one of the very big windows - I think it was just unfortunate - the floor tiles were very large 4ft by 2ft meaning it looked a serious issue. Its when something goes wrong that you really see the nature of a company. They could not have been better!!. They sent a team to replace the tile within a week. The overall boss Dave called to explain, apologise and say exactly what they would do to fix all, and to say step by step how it would be done, they paid for tiles and materials. Things do go wrong in life and it's really great to see how they promptly and positively sorted it all out and maintained the excellent communication and relationship. (Thanks Dave, Maxine and Louisa) Great windows and doors and great job. Fully recommend!

  28-02-2023
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  Fiona Becque

  My journey with WindowWorx began with a very personable and efficient Louisa (sales representative) She was endlessly patient and helpful. Having ordered a complete house window replacement with sliding doors to the rear a survey was quickly arranged. The windows were fitted by a great team and look lovely. The doors had a problem but on contact the team sorted everything out. Amazing team thank you!

  30-01-2023
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  Sally Kairouz

  I would normally review a company after the product is fully installed. However, after my experience today with what turned out to be the owner of Window Worx I feel I need to write my review early to call this ‘gentleman’ out. So far I have only experienced extremely helpful and supportive staff at Window worx, who were recommended to us by our builders. The 4 stars are for those staff, Lauren who organised everything, the nice man who patiently measured. Laura and Warren who supported me today and Harry and Dale who have done a marvellous job so far of fitting windows and doors which look lovely. The lack of the last star is completely down to rudeness today of a man who I later found out is the owner. I had questioned the lack of three roof lanterns this morning with the fitters who said they would find out for me this morning. Around 10 I noticed a new face in my garden talking to the fitters so I went out, said hello, how are you etc and then assuming he was with the windows (as he didn’t introduce himself.) I asked about my sky lights. He said “ I have just explained to this gentleman.” Directing me to my builder…. I waited for him to continue. Nothing. So I asked him if he worked for Window Worx. “Yes.” “0kay. So could you please explain it to me then?” Unbelievably he looked at me and said “ I have just explained to this gentleman.” Indicating my builder again. Then he walked off leaving me stood at the end of MY extension in MY garden without an answer regarding MY sky lights which I paid for!!!! I just couldn’t believe it! As I know he will hopefully read this my answer to that dismissive attitude, had I not been so astounded this morning, should have been : thank you for explaining to the gentleman. However, that gentleman did not pay for those windows nor is that gentleman your customer! The only reason I know who this person was is because I asked one of the lads afterwards. The OWNER! Absolutely unacceptable, appalling behaviour and what an example to set to two young lads both stood there clearly embarrassed. For every person that may have to deal with this ‘gentleman’s’ misplaced sense of superiority in the future. Please stand your ground and don’t be rendered speechless as I was.

  30-01-2023
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  paul P

  We got a lot of quotes from various window suppliers in the area, for 4.5m bi fold doors, as part of a large structural alternation project we were doing on the house. We were invited to visit Windowworx after an initial conversation on the phone. We were extremely impressed with the one to one service we received in the showroom, and were able to play with the various models of Bifold doors , and see which one we preferred. All the way through the project, Windowworkx were exceptionally good at communicating, and were happy to liaise directly with my builder to clarify dimensions and other details. They were happy to rearrange the date due to some project delays, and when the install happened, it was extremely efficient. We are very happy with the bifolds, and would definitely recommend Windoworx in future.

  30-12-2022
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  Aubrey Blazey (FuRtLe67)

  Services: Glass installation, Window installation

  30-11-2022