Wilsons Blinds
Wilsons Blinds is a company based in Altrincham, England that specializes in providing high-quality blinds for customers. They are known for their exceptional selection of blinds and their expertise in furniture and interior design. Wilsons Blinds is a top destination for those in search of blinds shops and furniture and interior design services.
Introduction to Wilsons Blinds
Wilsons Blinds is a family-owned company that has been in the business for over 30 years. The company's purpose is to provide high-quality blinds and interior design solutions to their customers. What sets them apart from other companies in the industry is their commitment to customer service and their extensive knowledge of interior design.Services & Products
Wilsons Blinds offers a wide range of blinds, including vertical, roller, and Venetian blinds. They also offer shutters and curtains, as well as a range of interior design products such as wallpaper and paint. Customers can expect a wide variety of options to choose from, all of which are of the highest quality.Location
Wilsons Blinds is located in Altrincham, England. The area is known for its quaint shops and cafes, as well as its charming streets and architecture. The company is easily accessible by public transportation, with the nearest bus stop being just a 2-minute walk away. The closest train station is Altrincham Station, which is just over a mile away. Other nearby public transportation options include the Navigation Road and Timperley tram stops.Benefits
Customers should choose Wilsons Blinds because they offer a personalized experience to each customer. The company's knowledgeable staff takes the time to understand the customer's needs and preferences, ensuring that they find the perfect blinds or interior design solution for their home. Additionally, the company offers a free measuring and fitting service, which ensures that the blinds are installed perfectly.Good to Know
Customers should be aware that Wilsons Blinds is closed on Sundays. Additionally, the company recommends that customers make an appointment before visiting the showroom to ensure that a staff member is available to assist them.Reviews
Customers rave about the quality of Wilsons Blinds' products and their exceptional customer service. Many reviews mention the personalized experience they received and how helpful and knowledgeable the staff was. Customers also appreciate the free measuring and fitting service, which ensures that the blinds are installed perfectly. Overall, Wilsons Blinds has a reputation for being a top-notch company in the blinds and interior design industry.Amenities
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free consultation
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free measurement
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motorized blinds
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remote control
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blackout blinds
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wood blinds
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vinyl blinds
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fabric blinds
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vertical blinds
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horizontal blinds
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roller blinds
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cellular blinds
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roman blinds
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venetian blinds
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aluminum blinds
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custom blinds
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insulated blinds
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privacy blinds
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home installation
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customization
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delivery
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warranty
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financing
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installation guide
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samples
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measurement service
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repair service
FAQ
What types of blinds do you offer?
We offer a wide range of blinds including roller, vertical, venetian, roman, and pleated blinds. Each type comes in various colors, patterns, and materials to suit different styles and preferences.What is your return policy?
We have a 14-day return policy for our blinds. If for any reason you are not satisfied with your purchase, you can return it within 14 days of receipt for a refund or exchange. The blinds must be in their original packaging and in new condition.How long does it take to install the blinds?
The installation time varies depending on the number of blinds and the complexity of the installation. Typically, it takes 1-2 hours to install one blind. Our professional installers will provide you with an estimated time of completion before starting the installation.Do you offer a warranty for your blinds?
Yes, we offer a one-year warranty for our blinds. This covers any defects or faults in the blinds due to manufacturing or installation. If you encounter any issues with the blinds during the warranty period, we will repair or replace them free of charge.Can you provide references or examples of past installations?
Yes, we have a portfolio of past installations that we can share with you upon request. We also have customer reviews and testimonials on our website and social media pages that you can check out. Additionally, our professional installers have years of experience and can provide you with advice and recommendations based on their previous installations.Reviews
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Marc Harris
Don’t use! Same as blinds direct, or blinds-direct….customer service utterly useless, install inst online and difficult to navigate - long story short, wrong fittings for unit purchased - no help whatsoever - never again! Devoid of common sense!
30-01-2023 -
Nicky Power
Great customer service. Great prices on quality blinds. Highly recimmend
30-01-2023 -
David Turner
Great blinds but disappointed when one blind mechanism broke and was just out of warranty by a few months months and rather that offer me a part to fix the mechanism of the broken blind there customer service wanted me to pay for a new blind costing £150 so went elsewhere for the part .
30-01-2023 -
Chris P O'Reilly
Delivery service terrible went to wrong address completely different 😞😞 house area, I'd never buy anything of them again customer service dreadful tiring to contact someone omg!!
30-11-2022 -
Rick Watkin
Used Wilson Blinds in the past and were very good.... NOT ANY LONGER... Took my order by phone. Was told on the phone 7 to 10 working days. Then I received a confirmation email the next day showing a delivery date nearer 15 working day... Gave them the benefit of doubt but then on day of delivery was sent a new email giving a new estimated delivery date nearly 4 weeks away. And this email only stated "Estimated Date". Joke... don't take people's money when you know you can't fulfill the order and then even worse mislead them with dates you know you can't meet
30-11-2022 -
Joe Gempton
I’ve ordered a few blinds through Wilsons Blinds over the years. Quality was good and I was happy. The latest order though came and was the right width but was 50cm longer than I’d ordered, which was 40% longer than I’d ordered. This means the blinds are much heavier than they need to be and the mechanism struggles to pull the blinds back up. I thought fair enough, a mistake has been made so I called up and the customer service agent was very apologetic and said just email a picture to their email address and they’ll sort it out no problem. Unfortunately after doing that I was told that this was exactly how it should be manufactured and that this is not their problem. The problem is that I’ve ordered blinds from them before and I’ve never ever had this issue before, always made to my exact measurements. Also the terms and conditions clearly state that they are allowed a 5mm tolerance but obviously 50cm is a bit more than that. Funnily enough the person refusing to refund or replace my blind says that because my blinds are made “to my exact measurements” they cannot be refunded. Weird he didn’t notice the irony that these blinds weren’t in fact made to my exact measurements. I even paid extra for them to resize it if I made a mistake with my measurements but they don’t seem interested in solving the mistake if it’s their own! Weird experience, excuse after excuse from their customer service advisors. Edit update: As expected the mechanism isn’t doing well and the blinds are fraying on the sides. Really bad quality, not just due to overloading them with unnecessary fabric. Avoid!
30-07-2022 -
S C
Blind was late. Mechanism was broken. Eventually fixed it myself, with some guidance from the team on the phone. ..then... turns out their "DimOut" doesn't dim in the slightest. First time I woke up, I had to put on sunglasses straight away (no joke) - Also... the wider blind dips in the middle....which you wouldn't expect when paying £200. Shoddy. Avoid.
30-07-2022 -
Sasha Edelman
Extremely disappointed with not only the poor quality of the blind but also the customer service. Our blind arrived with a stitching line across the middle of it (see in image attached) and generally extremely cheap feeling material. When I complained they insisted that all blinds required this stitching line across the middle of it and all companies did this (100% not true). They then had the cheek to suggest that I just don't roll the blind fully down! They refused to accept a return and refund me and couldn't offer me a better quality blind as all of their blinds are this terrible. The only positives is that the got the measurements correct and the pully to open and close works well but I definitely do not recommend using this company, they weren't even the cheapest I found!
30-05-2022 -
Graham Parish
I had a problem with a 3 year old blind and I can only say they were wonderful. They replaced the faulty part without quibbling.
30-05-2022 -
Henry Armstrong
Blinds turned up in good time. The brackets supplied DO NOT FIT the blind i ordered. Wilson Blinds response is: our team have also advised the brackets are one standard size and will always be slightly bigger due to the head rail therefore the blind is correct. It may be correct for you, but i count that as an ill fitted blind. Not happy and wouldn't recommend them to others. £200 for 2 blinds and move around when moving blind up and down.
30-05-2021