Willowbrook House Nursing Home
Willowbrook House Nursing Home is a retirement home located in Cardiff, Wales. They provide healthcare and medicine services to their residents.
Introduction to Willowbrook House Nursing Home
Willowbrook House Nursing Home is a retirement home located in St. Mellons, Cardiff, Wales. The company was established with the mission of providing top-quality healthcare and medicine services to the elderly. What sets Willowbrook House Nursing Home apart is their commitment to providing a caring and supportive environment that fosters independence, dignity, and respect for their residents.Services & Products
Willowbrook House Nursing Home offers a range of services to meet the needs of their residents. These include 24-hour nursing care, dementia care, respite care, and end of life care. The company also provides various amenities such as fully furnished rooms, communal lounges, gardens, and activities and events to promote socialization and engagement.Location
Willowbrook House Nursing Home is located in a serene and peaceful area of St. Mellons, Cardiff. The neighborhood is predominantly residential, with various other retirement homes, churches, and parks in the vicinity. The area is easily accessible by public transportation, with the nearest bus stop, St. Mellons Library, just a 3-minute walk away. The other two closest public transportation options are the St. Mellons Medical Centre bus stop and the St. Mellon's Square bus stop, both of which are 5 minutes away.Benefits
Willowbrook House Nursing Home is an excellent choice for those seeking top-quality retirement homes in Cardiff. The company's commitment to providing high-quality healthcare services, coupled with their supportive and caring environment, make them stand out from others in the industry. The company's experienced and compassionate staff work tirelessly to ensure that all residents receive the best care possible.Good to Know
One thing customers should be aware of is that Willowbrook House Nursing Home only accepts private-pay residents. The company does not accept Medicare or Medicaid.Reviews
Customers have consistently praised Willowbrook House Nursing Home for their excellent care, compassionate staff, and comfortable and welcoming environment. Residents and their families have expressed gratitude for the company's attentive and personalized care, noting that they feel safe and well-cared for. Overall, customers highly recommend Willowbrook House Nursing Home for anyone seeking high-quality retirement homes in Cardiff.Amenities
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24-hour care -
wheelchair accessibility
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recreational activities
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nutritious meals
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housekeeping services
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private rooms
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nursing care
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social events
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security system
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personalized care plan
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exercise classes
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spiritual support
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pet-friendly
FAQ
What types of accommodations are available in your retirement home?
We offer a range of accommodations, including single and double rooms, as well as apartments for couples. Each room is equipped with an en-suite bathroom and emergency call system for added safety.What healthcare services are provided at your retirement home?
Our retirement home provides a range of healthcare services, including daily medication management, assistance with daily living activities, and access to on-site medical professionals. We also offer physical therapy and rehabilitation services.What activities and amenities are available for residents?
We provide a variety of activities and amenities for our residents, including daily exercise classes, arts and crafts, games, and movie nights. We also have a library, beauty salon, and landscaped gardens for our residents to enjoy.What is the staff-to-resident ratio?
Our retirement home has a high staff-to-resident ratio to ensure that our residents receive the best possible care. We have staff available 24/7 to assist with any needs or concerns.What is the cost of living in your retirement home, and what services are included in that cost?
Our cost of living varies depending on the type of accommodation and level of care required by each resident. Our fees cover housing, meals, housekeeping, laundry, and access to all of our services and amenities. We also offer personalized care plans for each resident to ensure that their individual needs are met.Reviews
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Jonathan Bell
My experience with this care home was very poor, they took my mother who had advanced dementia, but then claimed they couldn't support her needs, she tried to get out of bed and was vocal, a second care home provided all the care my mother needed, with no issues? The thing that really annoyed me was they didn't allow us any time to find a replacement care home but claimed my mother had a temperature, resulting in my mum being in A&E for a week, while the social services found her a new one, the doctors found nothing wrong with her? I have doubts about the priority of this home, but found that other homes do prioritise care.
28-04-2023
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Heather Pacheco
Amazing nursing home, my family member have been living there for 7 years. It has open visiting hours (except during Covid). My family member is always spotlessly clean as are all areas there. She was kept free of Covid thankfully. The best nursing home I have ever come across
28-12-2022
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G Hurley
Amazing care. The staff are so kind and the food is amazing. Short of being at home, my mum could not be in a better place. Brilliant.
28-10-2022
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Stephen Hitchen
Staff on willow 2 were absolutely brilliant, our mother was a resident for 5yrs and was treated with the utmost respect. Same was true of my brother and I, we were treated superbly over the years, we got to know them very well.
28-10-2022
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Mike Briggs
Sad to read the previous 1 star reviews. It is sad, but this care home really is great. From what I have seen, the staff are superb. They are very polite, patient, very thoughtful and loving. At the time of this terrible situation, they were probably just following "laws" and were worried about getting into trouble. You can't blame the care home for it. Today, we live in a blame and claim society and everyone has to cover their backsides. Joe blogs (we) have created this society and we are the only ones to blame. Personally, I would of given the de-fib without thought, but if I'm right in what I am saying, I understand why the care home made that decision.
28-05-2022
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Deri Baker
Absolutely shocking establishment. Just finished reading a news article about how this "care home" caused the death of another woman by refusing to give out the PUBLIC defibrillator to her daughter. Who had rushed to come get it while her mother was unresponsive on the floor. The daughter was told by the paramedics over the phone to come get it, from this care home. They denied her and left her outside. I can only imagine what she felt and went through that night. Again, terrible establishment and undertrained staff.
28-05-2022
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Aiden Bora
Dont get a heart attack outside on the street, as staff wont lend the defib WHICH IS FOR PUBLUC USE TOO. Shame on YOU
28-05-2022
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Brinsley Wilkinson
Shocking! Refusing someone the use of a defib. Shameful
28-05-2022
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Leanne H
28-05-2022
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Stephen Jones
How indescribably inhumane to refuse use of your defibrillator to a dying 43 year old heart attack victim because it wasn't for 'public use'. (DAILY TELEGRAPH 25.10.21)
28-05-2022
