Willowbrook Healthcare
Willowbrook Healthcare is a company based in Birmingham, England that specializes in Retirement Homes and Healthcare & Medicine services. They provide top-quality care for their residents and strive to create a comfortable and welcoming environment for all. Willowbrook Healthcare is dedicated to meeting the needs of their clients and ensuring their well-being.
Introduction to Willowbrook Healthcare
Willowbrook Healthcare is a retirement home located in Birmingham, England. The company has a long-standing history of providing exceptional care to its residents. Their purpose is to provide a comfortable, home-like environment for elderly individuals who require assistance with daily living tasks. What makes Willowbrook Healthcare unique is their individualized approach to care. They understand that each resident has their unique needs, and they tailor their services to meet those needs.Services & products
Willowbrook Healthcare offers a range of services to its residents, including medical care, assistance with daily living tasks, and social activities. They provide 24-hour nursing care, medication management, and physical therapy. They also have a team of professionals who specialize in dementia care and palliative care.Location
Willowbrook Healthcare is located in the Perry Barr area of Birmingham. The area is known for its green spaces and parks, making it an ideal location for retirees who enjoy spending time outdoors. The area is also home to several restaurants, cafes, and shops, providing residents with easy access to a variety of amenities. The nearest public transportation options are the Perry Barr train station, the Birchfield tram stop, and the One Stop Shopping Centre bus stop, all located within two miles of the retirement home.Benefits
Customers should choose Willowbrook Healthcare because of the personalized care they offer to their residents. They have a team of highly-trained professionals who are dedicated to providing exceptional care to each individual resident. They also offer a range of services and activities to keep residents engaged and fulfilled.Good to know
Customers should be aware that Willowbrook Healthcare is a retirement home and not a nursing home. They offer assistance with daily living tasks but are not equipped to handle complex medical procedures.Reviews
Customers have praised Willowbrook Healthcare for its friendly and attentive staff, as well as the clean and comfortable environment. The retirement home has received high ratings for its quality of care and overall customer satisfaction.Amenities
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24-hour care -
wheelchair accessibility
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on-site pharmacy
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recreational activities
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nutritious meals
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housekeeping services
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transportation
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private rooms
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nursing care
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medical services
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social events
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security system
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personalized care plan
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exercise classes
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spiritual support
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respite care
FAQ
What types of accommodations are available in your retirement home?
We offer a variety of accommodations including private rooms, shared rooms, and apartments. Each option includes necessary furniture and fixtures such as a bed, dresser, and bathroom. Apartments also include a kitchenette.What healthcare services are provided at your retirement home?
Our healthcare services include medication management, nursing care, physical therapy, and regular medical check-ups. We also offer specialized care for residents with dementia or other memory-related conditions.What activities and amenities are available for residents?
We offer a range of activities and amenities to keep our residents active and engaged. These include social events, exercise classes, art and music therapy, and outdoor spaces for gardening and relaxation. We also have an on-site library and beauty salon.What is the staff-to-resident ratio?
We maintain a high staff-to-resident ratio to ensure that each resident receives individualized attention and care. Our ratio varies depending on the time of day and the needs of our residents, but we always strive to provide quality care.What is the cost of living in your retirement home, and what services are included in that cost?
Our costs vary depending on the type of accommodation and level of care required. We offer a range of packages and payment options to suit individual needs. Some of our services included in the cost are meals, housekeeping, laundry, and transportation to medical appointments. Additional services such as personal care and medication management may require an extra fee. We are happy to provide detailed cost information upon request.Reviews
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debra hopkins
28-12-2022
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rebecca g
Visited this establishment today for the first time. I was to meet the senior leadership team and some key members of staff . Everyone was so warm, delight and friendly. Cannot wait to return back
28-09-2022
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Parvir Rai
28-09-2022
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matthew job
Care home is absolutely amazing can not fault a thing with my grandad only negative I have is trying to ring for appointment no one is ever on phones take ages
28-06-2022
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Travy Mansell
There are some brilliant staff here very caring and I can't fault what they did to make a visit so positive BRAD you were amazing thank you so much for your help and the staff who also helped your all a credit to willowbrook lovely clean place and thank you for our lunch oh and the chefs tattoo was amazing and it was lovely to see one of my old service users from years ago keep it up guys your worth more than 5 stars from Trace and the team at SWBH
28-05-2022
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Aisha Johnson
Nice home. Good Management
28-05-2022
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Karol Ibrahim
I am an ex-Nurse (quit the healthcare industry) who worked at Willowbrook Care Home. I will be perfectly honest; through all years working as a Nurse in care homes, NHS, and private Hospitals, Willowbrook Care Home was the best place to work at. Of course, it has own challenges and some days were exhausting, but I will tell you that the Home Manager, Barry Flanagan is one of the best managers and human beings that I have ever met. He has been so kind and supportive TOWARDS ANYONE. In general, he supports his staff and tries to help them as much as he can ensuring the service is running around the clock. He will protect his staff instead of rejecting them during difficult times. It is a very rare approach nova days. What about the care home itself? OUTSTANDING - not only according to CQC, but also according to me. Do you want some facts? In care homes, they staff (on average) 2-3 carers for usually 15 service users...Willowbrook Care Home on average provides 6 or even more carers for 15 service users! It depends on care needs. I remember staffing like 8 carers for 15 service users...On top of that you get a Registered Nurse and/or Senior Healthcare Assistant. Good memories!
28-05-2022
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terenia27 shandy
The young Asian girl on reception doesn't have a clue.
28-05-2022
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Carolyn Mayo
My mom's been in there for 5 years we have had our ups and downs with her care. But I can honestly say that during the last 18 months through the covid my mom's care as been very good she was very well looked after and she looks better than ever. My dad loves his visiting time with mom and is pleased with the care she is recieving. Keep up the good work willowbrook and thank you for all your hard work .
28-05-2022
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Lisa Guy
Great staff very caring staff
28-05-2022
