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Assisted Living Facilities, Care Homes, Home Care Services, Nursing Associations, Aged Care

Willow Grange Care Home

Willow Grange Care Home is a healthcare and medicine company located in Solihull, England. They specialize in providing aged care, assisted living facilities, care homes, home care services, nursing associations, retirement homes, and other healthcare services. The company is committed to providing high-quality care to their clients and ensuring their well-being. They work closely with associations and other healthcare providers to deliver the best possible care to their patients.

Introduction to Willow Grange Care Home

Willow Grange Care Home is a premier aged care facility located in Solihull, England. The company was established with the aim of providing top-quality care and support services to the elderly. The care home has a rich history of providing personalized care to its residents and has earned a reputation for being one of the best assisted living facilities in the area. What makes Willow Grange Care Home unique is its commitment to delivering compassionate care that promotes independence and dignity for its residents.

Services & Products

Willow Grange Care Home offers a range of services to meet the diverse needs of its residents. The company provides assisted living facilities, nursing care, and home care services. Additionally, the care home offers a range of amenities, including meal services, housekeeping, and laundry services. The aim of these services is to provide a comfortable and safe living environment that promotes the well-being of residents.

Location

Located at 119 St. Bernards Rd, Solihull B92 7DH, United Kingdom, Willow Grange Care Home is situated in a prime location that is easily accessible by public transportation. The area is known for its vibrant community and is home to a range of businesses, including healthcare and medicine establishments, associations, and retirement homes. The care home is conveniently located near public transportation options, including Solihull Train Station, Lyndon Road Bus Stop, and Solihull Station Interchange.

Benefits

Willow Grange Care Home stands out from other care homes in the industry because of its commitment to providing personalized care to its residents. The company has a team of highly trained and experienced staff who are passionate about ensuring that residents receive the highest quality care and support services. Additionally, the care home offers a range of amenities and services that are designed to promote the well-being and independence of residents.

Good to Know

Customers should be aware that Willow Grange Care Home has strict policies and procedures in place to ensure the safety and security of its residents. The care home has a zero-tolerance policy for abuse, neglect, and exploitation, and takes all necessary steps to prevent such incidents from occurring.

Reviews

Willow Grange Care Home has received numerous positive reviews from satisfied customers who praise the company for its exceptional care and support services. Customers have described the care home as warm, welcoming, and homely, and have praised the staff for their kindness, compassion, and professionalism. Overall, customers recommend Willow Grange Care Home to anyone looking for high-quality aged care services.

FAQ

What level of care do you provide for residents?

We provide a range of care levels, including assisted living and nursing care, to meet the individual needs of our residents.

What is the staff-to-resident ratio at your facility?

Our staff-to-resident ratio varies depending on the time of day and the needs of our residents, but we always strive to maintain a high level of staffing to ensure quality care.

How are family members or loved ones involved in the care of residents?

We encourage family members and loved ones to be involved in the care of our residents as much as possible. We provide regular updates on their loved one's care and wellbeing, and welcome family members to visit and participate in activities with their loved ones.

Can you provide references from current residents/families?

Yes, we are happy to provide references from current residents and their families. Please contact us for more information.

Reviews

  • A&S S&A

    Rat infested home is one of many things this home isn't fit for any human being to live in. By any means possible, don't place your loved ones into this home. It's the worst place you could ever place someone you love and care about.

    28-12-2022
  • isabel roski

    28-08-2022
  • maria clemson

    My aunt has been a resident here for a couple of years now. Despite having a degenerative condition she has gained weight (which is impressive), is very well cared for and is happy. The staff are brilliant and work very hard looking after the residents. They are cheerful and my aunt chose to live here after viewing several other places.

    28-05-2021
  • Colin White

    My mother has been in Willow Grange for four years and I am a frequent daily visitor with my dog, so I see how the home is run. My mother is well cared for and despite health problems she has always bounced back thanks to the patience and care from the staff. I am shocked by the other reviews posted about this care home, as someone who has a deep intimate knowledge about the running of the home for some time I see the genuine love and care from the staff and I see the physical improvements made by the owners. I have given the home 5 stars and I don't do this lightly. It is not an easy job looking after our ageing relatives, who can at times be obstinate, but the staff at Willow Grange do this so well giving them care and dignity.

    28-05-2020
  • Otis The Bear

    Terrible place to work, residents are assaulted by the Romanian staff and the manager ignores your concerns. Plus there is a lot of theft of residents property. AVOID PUTTING YOUR LOVED ONE HERE. St Bernards care home is the better choice.

    28-05-2020
  • jamie leigh ford

    DO NOT TRUST THIS CARE HOME.!! management is very poor, Staff are ill mannered, residents dont get proper treatments or looked after. Cqc reported!!

    28-05-2020
  • Lorraine Hinkley

    It use to be a high standard care home when I started there but I left due to the care as gone down hill and why all the staff are all putting positive reviews should not be allowed I would not have any of my family looked after there that's for certain poor management !!!

    28-05-2020
  • Donna

    Lovely place to work we are all like one big happy family :-) The management and staff are very friendly and very caring towards the residents in our care , also with the familys to as we know it can be a very upsetting time for them when there loved ones come to a new home ,we make every one feel very welcome and part of our little family :-) .

    28-05-2019
  • Kieley Hitchins

    28-05-2019
  • Tuckerbug

    It's nice but not enough staff on duty. A lot of these reviews are from staff and management of the home.surely this is unacceptable

    28-05-2019