Willow Direct Ltd
Willow Direct Ltd is a manufacturing and fabrication company based in England. They specialize in producing high-quality willow baskets and are known as leading willow basket manufacturers.
Introduction to Willow Direct Ltd
Willow Direct Ltd is a company that specializes in the manufacturing and fabrication of willow baskets. Founded in 1989, the company has been providing high-quality products to its customers for over 30 years. What makes Willow Direct unique is their commitment to sustainability and eco-friendliness. They source their willow from local farms and use traditional techniques to create their baskets.Services & products
Willow Direct offers a wide range of willow baskets, including shopping baskets, picnic baskets, and log baskets. They also offer bespoke baskets for customers who want something unique. In addition to their baskets, Willow Direct also offers a selection of garden products, such as trellises and obelisks.Location
Located on Ravenstor Road in the small town of Wirksworth, Derbyshire, Willow Direct is situated in a picturesque area surrounded by rolling hills and beautiful countryside. The town itself is known for its quaint shops and cafes, and visitors can expect to find a range of independent businesses in the area. The nearest public transportation options are the Wirksworth Railway Station (1.3 miles), the Dimple Road Bus Stop (0.2 miles), and the Market Place Bus Stop (0.3 miles).Benefits
Customers should choose Willow Direct because of their commitment to sustainability and their use of traditional techniques. Their products are of the highest quality and are made to last. In addition, the company offers bespoke options for customers who want something unique.Good to know
Customers should be aware that because Willow Direct uses traditional techniques, their baskets may take longer to produce than baskets made by other companies. However, the extra time is well worth it for the quality of the product.Reviews
Customers rave about Willow Direct's products, with many praising the high quality and durability of their baskets. They also appreciate the company's commitment to sustainability and eco-friendliness. Overall, customers highly recommend Willow Direct for anyone in need of a high-quality willow basket.Amenities
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handcrafted -
customization
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personalization
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gift wrapping
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variety of styles
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eco-friendly
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quality materials
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durability
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satisfaction guarantee
FAQ
What is the average lead time for production and delivery of willow baskets?
Our average lead time for production and delivery of willow baskets is approximately 4-6 weeks. However, this can vary depending on the size and complexity of the order, as well as the shipping destination.Can you provide samples of your willow baskets for quality and design assessment?
Yes, we can provide samples of our willow baskets for quality and design assessment. We understand the importance of ensuring that our customers are satisfied with their purchases, and we are happy to provide samples upon request.What is your process for customizing willow baskets to meet specific customer needs?
Our process for customizing willow baskets to meet specific customer needs involves working closely with our customers to understand their requirements and preferences. We then create a prototype of the basket for approval before proceeding with production. This ensures that the final product meets the customer's expectations.What materials do you use besides willow to strengthen and add durability to your baskets?
In addition to willow, we use a variety of materials to strengthen and add durability to our baskets, such as cane, bamboo, and rattan. These materials are carefully selected to complement the natural beauty of the willow and ensure that our baskets are strong and long-lasting.Do you offer any warranty or guarantee on the willow baskets that you manufacture?
Yes, we offer a 12-month warranty on all of the willow baskets that we manufacture. This warranty covers any defects in materials or workmanship, and we will repair or replace any basket that falls within this warranty period.Reviews
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Carol Moreton
Excellent customer service! Will be ordering from them again…
18-10-2022
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Garry Jackson
18-06-2022
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Broken Biscuit
Amazing people with a massive heart for communities
18-06-2022
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Matthew Taylor
Great service. Always willing to go that extra mile
18-06-2021
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Thomas Jones
Great experience from start to finish. They couldn't have done more for us. Highly recommend.
18-06-2021
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Mike Garvey
Ordered from them in 23rd November with a 5-7 day delivery time stated in the website. It is now 9th December and they have not once updated us in progress, just say they are busy and that we are in a long queue. Was informed last week that the order should be with us by the end of this week but just called to confirm and was told it’s nowhere near ready. Nothing they can do apart from cancel the order if we wish - not good! Shouldn’t be taking orders if they can’t fulfil them as this has cost my small business hundreds of ponds now! Update - finally arrived on 12th December at least!
18-06-2021
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marc fletcher
Best place in the country to get your wicker baskets of any size and shape. Great bunch of guys. reasonable prices. Excellent service. Mark and Paul really are nice guys.
18-06-2018
