Willenhall Dental Care

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Reviews

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  Ican Possible

  I walked in on 28 March 2023 to request to get registered and book an appointment. There were 2 girls at the reception. In response to my request, the girl who was sitting at the left (Asian girl) told me that she needs to speak to the practice manager to confirm whether it she is okay with registering me first and she will get back to me. I asked how, and she took my number and wrote it on a pink-ish post-it slip of paper. (update 3 weeks later no call-back). They didn't want to register me a black African person and I could feel the vibe that I was not wanted. Who says "I will speak to the practice manager to see if it's okay to register you?" I believe they did so because they stereotyped me and wanted the most civil and damage-free way to dispose of me. The racial prejudice was very subtle. I have worked in offices for over 16yrs and I know well how people can chin someone off in a closet manner. "We will call you back" is one of the nice tactics. It's the nature of my profession to follow this things up, and personal nature too. If you don't want to register someone in your practice, tell me than try to act smart. I have an nHs number, I had my passport and ID, l am a law abiding citizen, no criminal records, professional, British citizen etc. I had everything required for them to conduct their due diligence if they needed to. But nope, registration was barred on the basis that the person standing behind the counter asking for registration happens to be black.

  28-04-2023
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  M Muhammed

  Highly recommend this dentist. Very welcoming reception staff and fabulous dentist!!

  28-04-2023
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  Maggie SB

  So very saddened to have to write this review. We have been attending this dentist since our son had turned a year old. For the first 5 years we couldn’t have praised this dental care enough. However, after this time the care for patients had declined. Sharon was our family dentist then furthered her career in Aesthetics, then we were being seen by her husband. Needless to say the care declined from then. Sharon’s attitude changed towards us in what sounded like she was belittling us. We had an appointment booked in the holidays for the whole family, however my son’s conditions had changed since his last visit whereby he has been diagnosed with Autism. So I rang the receptionist in the morning to advise this of my son to which she replied “if your son doesn’t open his mouth we would have to get him seen by someone else!!” My heart sank after hearing this as my son was already anxious to visit the dentist but had become used to visiting here. I informed my husband and we agreed to leave this dental practice for another one. So I called the practice back to cancel the appointments and advised we would do somewhere else. Almost an hour later I received a phone call from the dentist offering us an appointment the following week with Sharon, I advised we would be unable to attend this. The receptionist put me on hold and then Sharon came on the phone.She told me she has come into the surgery especially with her children to speak to me. I could hardly get a word in edge ways as she continually spoke about how she deals with aesthetics now and that till her kids have reached the age of 18, that is her priority!! I calmly said to Sharon that this conversation is unnecessary and is getting us nowhere. I have no idea why I was spoken to in this way, and why she gave a breakdown of her life. I mean to have a meltdown on the phone to a client from your dentist is unheard of. I would avoid this dentist at all costs, especially if you expect to be treated with care and respect.

  28-04-2023
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  Nithya Rajagopalan

  We had initially gone to Dr.Sharon for my child’s regular dental checkup and she made my child feel very happy about future visits :). When I went in for my consult, I was quite scared of getting a shot in my gums, and it had been quite a while since my last dental consult. She was very understanding, patient and she is extremely competent professionally - I did not feel a thing when I actually got the shot. She is very friendly and prioritised my comfort over everything else during the appointment. I would highly recommend her.

  28-03-2023
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  Imogen Carr

  Absolutely worst dentist I’ve been to. Was told that I need 2 fillings, don’t cope well with having needles, got referred to the hospital to have gas. The referred later never showed up. Was asked why I didn’t go to the appointment and said I didn’t receive a the letter or phone call. He didn’t seem to believe me. I suffer with autism, adhd, anxiety, and health anxiety told me bluntly that I could lose the tooth. He tried to manipulate me into having it done there. Left me in a tears, state of panic and destress to the point I had a panic attack. Spent the rest of the day worrying. Absolutely no empathy in him and clearly not trained to deal with people with special needs, would not recommend. If I could give it 0 stars I would. Going to find new dentist.

  28-02-2023
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  James Miller

  Willenhall Dental Practice deliver on every aspect of quality care. My three children went for their check up and despite have a nervous child, the dentist was so patient, took the time to build a rapport with my son and the check up was so calm. Professional, personalised and quality dentists. We wouldn’t go anywhere else.

  28-11-2022
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  Niall O'connor

  Being trying to register for a whole year and still haven't been able to get seen, incompetent receptionists that fob you off everytime you call them, worst dentist I've every heard of

  28-11-2022
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  Akor Frank

  The reception was good but what I don't like was that on seeing the Dentist, the teeth inspection was done in a rush, I paid to have a good service but was hurriedly attended to within 10 to 15 minutes. There wasn't room for the Dentist to let me explain the major issue I had, as up till now the issue got even worse. I am not satisfied, and intend registering at another Dental Service.

  28-10-2022
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  Dawn Mitrovic

  Used this dentist for the first time today what a friendly place they made me feel really at ease as I am petrified of dentist would highly recommend it

  28-10-2022
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  buddy “buddyfaith” buddy

  Well organised and very good treatment for thier clients

  28-07-2022