Wilberforce Lodge
Wilberforce Lodge is a company based in York, England that specializes in assisted living facilities, care homes, group homes, nursing homes, and retirement homes. They provide top-notch healthcare and medicine services to their residents. The company is also involved in real estate and housing, making sure that their facilities are well-maintained and comfortable for their residents. Wilberforce Lodge is committed to providing excellent care and support to their clients.
Introduction to Wilberforce Lodge
Wilberforce Lodge is an assisted living facility located in York, England. The company was founded with the purpose of providing quality care and support to elderly individuals who require assistance with daily living activities. The company's unique approach to care involves creating a homely and welcoming environment for its residents, promoting independence, and encouraging social interaction with the other residents and the wider community.Services & products
Wilberforce Lodge offers a range of services to its residents, including assistance with personal care, medication management, housekeeping, laundry, and meal preparation. The company also provides 24-hour nursing care for those with more complex medical needs. In addition, Wilberforce Lodge offers a range of activities and events to encourage social interaction and engagement, such as exercise classes, arts and crafts, and day trips.Location
Wilberforce Lodge is located in the W Green area of York, which is a quiet and peaceful residential area. The area is home to a mix of residential properties, care homes, and healthcare facilities. The nearest public transportation options are the W Green bus stop (0.1 miles), the York train station (4.5 miles), and the University of York bus stop (1.9 miles).Benefits
Customers should choose Wilberforce Lodge because of its commitment to providing personalized and high-quality care to its residents. The company's focus on creating a homely and welcoming environment, as well as its emphasis on promoting independence and social interaction, sets it apart from other assisted living facilities in the area.Good to know
Customers should be aware that Wilberforce Lodge is a care home for elderly individuals, and as such, it may not be suitable for those who are looking for a more independent living arrangement. The company also has strict policies around visiting hours and the types of activities that are permitted on the premises.Reviews
Customers have praised Wilberforce Lodge for its friendly and caring staff, homely atmosphere, and range of activities and events. Many residents have also commented on the quality of the meals provided by the company, as well as the cleanliness and upkeep of the facilities. Overall, Wilberforce Lodge has received positive reviews from its residents and their families.Amenities
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24-hour care -
wheelchair accessibility
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nursing care
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medical supervision
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respite care
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activity program
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meal service
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housekeeping
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private room
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social support
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security system
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24-hour staffing
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wheelchair accessible
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outdoor space
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kitchen
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laundry facilities
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recreational activities
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medical care
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social programs
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nutritious meals
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housekeeping services
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medical services
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social events
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personalized care plan
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exercise classes
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spiritual support
FAQ
How do you ensure the safety and security of your residents?
At Wilberforce Lodge, we have several measures in place to ensure the safety and security of our residents. This includes 24/7 surveillance, secure entrances and exits, and trained staff who are equipped to handle emergency situations. We also have protocols in place for medication management and fall prevention to minimize any potential risks.Can you provide references from current residents/families?
Yes, we would be happy to provide references from our current residents and their families. We understand that choosing a retirement home is a big decision, and we want to make sure that our potential residents feel comfortable and confident with their choice.What is the cost of living in your retirement home, and what services are included in that cost?
Our cost of living varies depending on the level of care required by each resident. We offer a range of services from independent living to full-time nursing care, so prices will vary. However, we are happy to provide a breakdown of costs and services included upon request.Can you provide references or testimonials from previous residents or their families?
Yes, we can provide references and testimonials from previous residents and their families. We are proud of the care we provide at Wilberforce Lodge and are happy to share the positive experiences of our past residents.Can families visit their loved ones at any time or are there specific visiting hours?
We understand the importance of family visits and do not have specific visiting hours. Our residents' families are welcome to visit at any time and can even join their loved ones for meals or activities if they wish. We do ask that visitors are respectful of other residents and their privacy.Reviews
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Rachel Reed
Sadly style over substance in the end. Read to the end. Starts off excellent. Finishes with never again! In August 2022 WW care home was home for my dad for one week for respite while he was over in Pocklington for my wedding. The care, attention, support, attention to detail he and we experienced was excellent. So when we needed 5 weeks respite care in November/December 2022 he asked if he could go back there. Sadly, this was a VERY different experience. Very poor communication, lack of support, lack of care. I had to get involved in Wi-Fi connection, heating and providing a mattress topper! I finally complained when dad had been left for 16 hours clearly harbouring a urine infection, which they’d acknowledged at 8pm on the Saturday evening when I called to say dad was very confused, which was not the case normally. Yet it took them til 2pm the following day to take a urine sample. At 4pm that day they confirmed the urine infection, 20 hours after I’d told them he was starting with one. A meeting followed with the Home Manager on the Monday. Things improved somewhat. However, overall it was a very unpleasant experience. Dad left saying he would never go back in there, and as his daughter I will never put him there again, and would not recommend anyone else to either. The final straw was after picking dad up we got home to find the mattress topper we had bought for him as the bed was so uncomfortable had been returned to us urine stained, and no mention of it on departure. Absolutely disgusting! I experienced staff who were quite clearly stressed, and at the meeting with the Manager she said she was trying to get more support and staff. I hope this review helps with that process, for the remaining staff (who I am not blaming for any of the experience we encountered), and for the remaining residents. The place looks good but quite clearly needs more resource so the care, attention and communication matches the look of the place. Style over substance comes to mind.
28-02-2023
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Andrew Sawyer
Looked after my late father... Could not have done better... Staff have been first class.. Many thanks
30-01-2023
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Asafa Guidetti
Dont go to work for them, the manager is the worst human being that I ever meet!
30-11-2022
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akinfenwa michael
30-09-2022
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Stephen Rodgers
I am writing this review on behalf of a friend who does not have internet access. The following words are her own. "A big thank you to Alex and her team of Angels who were looking after my mother, Margret Flanagan, during her two month stay in William Wilberforce Care Home. They were all 100% committed to giving the best care possible and my family are exceptionally grateful. I can highly recommend this care home. Many thanks to all the management and carers from Jayne Flanagan & family."
30-05-2022
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Jora George Adrian
30-05-2022
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János Novák
30-05-2020
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jody newson
Seems a nice place for residents. All areas appeared Nice and clean, but as a visitor was not made to feel particularly welcomed
30-05-2020
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Anda Cosug
Very nice place
30-05-2018
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Phil Cooper
Very friendly and attentive staff. Residents all appear happy. All areas kept very clean.
30-05-2018
