WHSmith
WHSmith is a UK-based company that operates a variety of shops and stores, including book stores, art supply stores, craft stores, and gift shops. They offer a wide range of products and services, including printing and publishing, stationery, office supplies, and party supplies. WHSmith also provides educational resources, such as school lunch centers and handicraft schools. They have locations throughout England and offer a diverse range of products and services to meet the needs of their customers.
Introduction to WHSmith
WHSmith is a British retailer that was founded in 1792 by Henry Walton Smith and his wife Anna. The company started as a news vendor in London and has since then expanded to become a chain of retail stores across the UK and other parts of the world. WHSmith's purpose is to provide a wide range of products and services to its customers, from books and stationery to travel essentials and snacks. What makes this company unique is its long history and reputation for providing quality products and excellent customer service.Services & Products
WHSmith offers a variety of services and products to its customers, including books, stationery, art and craft supplies, children's books, collectibles, party supplies, gifts, and more. The company also provides 3D printing services and laminating equipment. WHSmith caters to a wide range of customers, from students and artists to travelers and collectors.Location
WHSmith is located in the Swan Centre Wells Place shopping center in Eastleigh, England. The area is home to various businesses such as restaurants, banks, and other retail stores. Customers can expect to experience a bustling shopping atmosphere with convenient access to public transportation. The three closest public transportation options to WHSmith are Eastleigh train station (0.6 miles), Eastleigh bus station (0.2 miles), and Chamberlayne Road bus stop (0.1 miles).Benefits
Customers should choose WHSmith because of its extensive range of products and services, competitive pricing, and excellent customer service. The company also offers a loyalty program where customers can earn points for purchases and redeem them for discounts or free items. Additionally, WHSmith has a user-friendly website that allows customers to shop online and have their orders delivered to their doorstep.Good to know
Customers should be aware that WHSmith operates as a retail monopoly in some airports and train stations in the UK, which means that customers may find higher prices for certain items compared to other retailers. However, the company's reputation for quality and customer service makes it a trusted source for travelers in need of last-minute essentials.Reviews
Customers have generally positive reviews of WHSmith, praising the company's wide selection of products and helpful staff. Some customers have noted that the pricing can be slightly higher than other retailers, but overall, the company has a good reputation for providing quality products and excellent customer service.FAQ
What types of gift baskets do you offer?
We offer a variety of gift baskets, including gourmet food baskets, spa baskets, and themed baskets for holidays and special occasions.Can you provide a demonstration of how your mailing machines work?
Unfortunately, as WHSmith is primarily a retailer of books, stationery, and other retail goods, we do not offer demonstrations of mailing machines.What is your turnaround time for projects?
As a retailer, we do not typically undertake projects with a turnaround time. However, we strive to provide prompt and efficient service to our customers.Can you provide references or examples of previous glass installation or replacement projects?
As a retailer of books, stationery, and other retail goods, we do not offer glass installation or replacement services. We apologize for any confusion.What types of pasta do you offer?
As a retailer, we offer a variety of pasta brands and types, including spaghetti, penne, and fusilli. However, our selection may vary by location and availability.Reviews
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Jay Alexandar
WHSmith has got expensive. It’s got a post office in it so it’s range is restricted now as well. There’s little space for what they used to sell. Really don’t see how the post office generates them more money than the retail space they’ve swapped. There are plenty of empty units in the mall.
30-04-2023
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david daniels
28-12-2022
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Acrid
White hair lady is so rude it's unbelievable. 0 credible customer service. Extremely dismissive when asked questions and in general providing an unwelcoming feel. I felt rushed off and unwanted in this store.
28-05-2022
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Lucy R
Went to the post office today to send 2 letters in a small A5 envelope and was shocked at how rude the woman was that served me at the post office working on the travel and business counter. She then proceeded to over charge me because my letter was decorated even though it fit perfectly through the slot. If you have another post office near you AVOID avoid avoid!
28-05-2022
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Pat Silvester
Excellent staff
28-05-2021
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Tim Beavis
Swan Centre very quiet due to lockdown, but was surprised WHS open - this was due to this branch having a post office. Not many Fathers Day cards though, but staff pleasant & helpful.
28-05-2020
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cockneylol
Woeful staff in this shop who will do anything rather than serve their customers. Even when stood in front of the till and ringing the bell for service they would rather continue their inane conversations with friends rather than do their job. I have been a customer of WH Smith for almost 50 years but no more. It may well be that the staff are treated with contempt by the management, but there is no need to pass that contempt onto the customer.
28-05-2020
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Joanne Long
It's ok, a bit tight in the isles but serves its purpose
28-05-2020
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Pete Austin
Just bought some foreign currency from the post office inside Swan Centre WHS. Checked the website afterwards and we got a much worse rate than we should have done. Never going to shop there again.
28-05-2020
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Simon Dennis
Orderd a signed book front Ant Middleton to the store, heard nothing so went into store and said they could not find it. Had no interest in helping me and said system had changed and to talk to head office. They would not even give me the number to call them! Called customer services who said it had been lost in the post and would give me a refund as they have no more signed copies left! I could have purchased a signed copy from elsewhere but am no longer able to get of any! Poor service and they really don’t care!
28-05-2020
