Jewelry Repairs

Whittles Jewellers

Whittles Jewellers is a premier jewelry store located in Preston, England. They specialize in jewelry repairs and offer a wide range of products for customers to shop from. With their exceptional customer service and high-quality products, Whittles Jewellers is a go-to destination for all your jewelry needs.

Introduction to Whittles Jewellers

Whittles Jewellers is a family-owned business that has been operating for over 150 years. The company started as a small, local jewelry shop and has now grown to become one of the most reputable jewelry retailers in the United Kingdom. What makes this company unique is their commitment to providing their customers with high-quality jewelry and exceptional customer service.

Services & products

Whittles Jewellers offers a wide range of services, including jewelry repairs, engraving, and bespoke design. They also have an extensive collection of jewelry, including engagement rings, wedding bands, and watches. Customers can find pieces made from a variety of materials, including gold, silver, and diamonds.

Location

Whittles Jewellers is located in Fishergate, a bustling area of Preston that is known for its shopping and dining options. The area is home to many other shops and businesses, including clothing stores and cafes. Customers can easily access the store by public transportation, with the Preston train station, bus station, and tram station all located within a mile of the store.

Benefits

Customers should choose Whittles Jewellers for their exceptional quality and customer service. The staff is knowledgeable and friendly, and they are always willing to go the extra mile to ensure customer satisfaction. Additionally, the store offers a wide range of jewelry and services, making it a one-stop-shop for all of your jewelry needs.

Good to know

Customers should be aware that Whittles Jewellers is closed on Sundays and bank holidays. Additionally, the store offers a lifetime warranty on all of their jewelry products, giving customers peace of mind knowing that their investment is protected.

Reviews

Customers rave about the quality and craftsmanship of the jewelry sold at Whittles Jewellers. They also praise the staff for their exceptional customer service and willingness to go above and beyond to ensure customer satisfaction. Overall, customers highly recommend this store for all of your jewelry needs.

Amenities

free consultation
on-site repairs
custom design
engraving
polishing
resizing
cleaning
watch battery replacement
stone setting
prong tightening
chain soldering
clasp replacement

FAQ

What types of jewelry repairs do you offer?

We offer a wide range of jewelry repair services, including fixing broken chains, resizing rings, replacing missing stones, repairing damaged clasps, and more.

How long does a typical repair take?

The length of time required for a repair depends on the specific type of repair needed. We strive to complete repairs as quickly as possible without compromising quality, and we'll provide you with an estimated completion time when you drop off your piece.

What is your pricing structure for repairs?

Our pricing for repairs varies depending on the type of repair needed, the materials involved, and the extent of the damage. We'll provide you with a detailed estimate before beginning any work, and we're happy to answer any questions you have about pricing.

Do you offer any guarantees on your repairs?

Yes, we stand behind the quality of our work and offer a guarantee on all repairs. If you experience any issues with your repaired jewelry, please let us know and we'll do everything we can to make it right.

Can you provide references from previous customers who have used your repair services?

Absolutely! We're proud of the work we do and have many satisfied customers who would be happy to share their experiences with you. Just ask us for references and we'll be happy to provide them.

Reviews

C H

We had a wonderful experience coming to choose our wedding rings. Staff fit us in at short notice and were all really friendly and down to earth. Laura looked after us well and helped us choose metals and styles, giving us plenty of time to decide. We're both really happy with the service we received.

23-05-2023
Tim Warlow

Friendly and Helpful 👌

23-05-2023
Veronica Hardwick

I have had good service when purchasing new items. My experience of the repair side of things has been not so good. A few years ago I took in a platinum necklace to be repaired and was told- ‘we don’t do silver’ I had a battery replaced in a Zenith watch - it was returned to me with the back badly scratched and scored. I must say this was a while ago. I decided to give them another chance and took my Omega watch for a new battery. Once again the back was returned to me scratched where they had tried to open the watch. The watch still did not work with a new battery so I was not charged. Thank you for that. However due to the damage that occurred- I will not take my repairs there again.

16-05-2023
Cee Ry

Beautiful place with friendly staff. There’s nowhere else local like it. An amazing choice of luxury watches and fine jewellery. It’s not cheap, but why would it be!

30-04-2023
Sam Brown

The best experience we've ever had with a jewellers, I couldn't recommend enough. My wife and I have bought all of our wedding related jewellery through Whittles for almost a decade now, and have never been anything short of delighted. When I first bought an engagement ring, they helped me create a bespoke ring with a particular diamond & band / grip, holding my hand at every step of the way. When me & my wife came in to choose wedding rings, they made it an experience and really got involved. No pressure or pushing in a particular direction, Rose wanted to get it perfect and we love our rings. 7 years later, and we bought my wife's eternity ring from whittles this week. Lauren went above any beyond, with weekly emails helping to suggest styles and options. Making it an experience each time we visiting the store, and helping us find the perfect ring. Even arranging for a sapphire to be place into the inside of the band in memory of a loved one who is sadly no longer with us. Which was an incredibly nice touch, and makes a very special piece of jewellery even more precious to us. If you're buying a piece that is meaningful, or a celebration of something important, then you cannot go wrong with Whittles. They're the best of the best. 10/10

30-04-2023
pranjal chaudhary

30-03-2023
Matt Boyd

Had great service from a lady called “Lauren”. I was enquiring about a watch and lead times and felt o was dealt with very professionally. Would recommend coming back. Staff are great!

30-03-2023
W W

30-03-2023
Nick Wegrzynowski

30-03-2023
Alex A

I am genuinely interested in a no date submariner to be used for diving/casual wear. I told them at the door exactly what I wanted, giving them every opportunity to turn me down there and then. Instead, they sat me down and brought me a two-tone date sub to try on. I thought ok, this is promising. They then asked me about my other watches and where were they purchased from (I said abroad) only to then tell me that they have closed the wait-list for the submariner and customers in the list are looking at 8-10 year wait. I knew it was bad, but this bad? Asking me where I bought my other watches only to then turn me down? Why not tell me straight away, why even let me try one??! I bet if I had purchased other watches from them or I wanted to fork a few thousand pounds on other watches or jewelry, the watch I wanted would ''magically'' appear in a few months! Shady tactics.

30-03-2023