Whitstable Seaside Limited
Whitstable Seaside Limited is a vacation home rental agency located in Whitstable, England. They specialize in providing comfortable and affordable vacation homes for travelers visiting the area. With a focus on customer satisfaction, Whitstable Seaside Limited strives to make every guest's stay enjoyable and stress-free. They are dedicated to providing top-notch service and accommodations that meet the needs of every traveler. Contact Whitstable Seaside Limited for your next vacation rental needs.
Introduction to Whitstable Seaside Limited
Whitstable Seaside Limited is a vacation home rental agency located in Whitstable, England. The company was established with the purpose of providing top-notch vacation rental services to clients. The background of the company is rooted in the idea of offering a unique experience to clients who want to enjoy their vacation in a comfortable and luxurious environment. What makes this company stand out is its attention to detail and the personalized services it offers to clients.Services & products
Whitstable Seaside Limited offers a range of services to clients, including vacation home rentals, property management, and concierge services. Clients can choose from a variety of properties that suit their needs, from cozy cottages to luxurious villas. The company's rental properties are equipped with modern amenities and are located in prime locations that offer breathtaking views of the sea and surrounding areas.Location
Whitstable is a charming seaside town located in Kent, England. It is a popular tourist destination, known for its picturesque beaches, quaint shops, and delicious seafood. The area is home to various businesses, including restaurants, cafes, and boutiques. Clients can expect to experience a relaxed and laid-back atmosphere while enjoying the natural beauty of the area. The company's rental properties are conveniently located near public transportation options, including the Whitstable train station, which is 1.5 miles away, and the Canterbury Bus Station, which is 6.5 miles away.Benefits
Clients should choose Whitstable Seaside Limited because of the company's commitment to providing exceptional customer service and high-quality rental properties. The company's staff is friendly and knowledgeable and is always available to assist clients with any questions or concerns. The rental properties are well-maintained and equipped with modern amenities, ensuring that clients have a comfortable and enjoyable stay.Good to know
Clients should be aware that Whitstable Seaside Limited has a strict cancellation policy. Clients should also note that the company requires a security deposit for all rental properties.Reviews
Clients have praised Whitstable Seaside Limited for its excellent customer service, attention to detail, and beautiful rental properties. Clients have also noted that the company's staff is knowledgeable and helpful, ensuring that clients have a stress-free and enjoyable vacation experience.Amenities
-
air conditioning -
wi-fi
-
parking
-
kitchen
-
pet-friendly
-
non-smoking
-
breakfast
FAQ
What is the process for booking a vacation rental through your agency?
Booking a vacation rental through our agency is easy. You can browse our website or call our office to find available properties that meet your needs and budget. Once you have selected a property, you can make a reservation by providing your personal information and payment details. We will confirm your reservation and send you all the necessary details and instructions for check-in.How are deposits and payments handled?
We require a deposit to secure your reservation, which is typically a percentage of the total rental cost. The remaining balance is due before check-in. You can pay by credit card or bank transfer. We take the security of your payment information seriously and use secure payment processing systems to safeguard your data.What happens if there is an issue with the vacation rental during my stay?
We strive to ensure that all of our properties meet our high standards for comfort, cleanliness, and safety. However, if you encounter any issues during your stay, please contact us immediately. We have a dedicated team available 24/7 to address any concerns and make sure that you have a comfortable and enjoyable vacation.What amenities and services are included with the vacation rental?
Each vacation rental is unique, so the exact amenities and services included will vary. However, we make sure to provide a detailed description of each property on our website, including all of the amenities and services available. This may include things like kitchen appliances, linens, towels, Wi-Fi, parking, and more. If you have any specific requests or needs, please let us know and we will do our best to accommodate them.Can you provide recommendations for local activities and attractions in the area where the vacation rental is located?
Absolutely! Our team has extensive knowledge of the local area and can provide recommendations for activities, attractions, and dining options that suit your interests and preferences. Just let us know what you are looking for and we will be happy to help you plan a memorable vacation.Reviews
-
Mee - Khemmarassamee Pamornsaneyanan
01-01-1970
-
Sarina Johal
**Edit to respond to owner The issue here was not about the key, the issue was with the customer service we had received. Had the (very common) issue of being locked out been resolved in a timely manner, there would have been no need for us to have travelled back home. You state that we were not at the property and that was correct. We had popped out to get food for the tired and upset children that we were travelling with. While you did offer us alternative accommodation, you also stated that we would have to pay for this. Not only is this against Airbnb policy, but we were left without anywhere to stay for the night, and the next day you tried to claim you offered us the accommodation for free. There is nothing about this review that is incorrect** “Stayed” at High Tide for not even a day before being locked out of the property. Really bad and unprofessional customer service. The agents told us they had called out a locksmith, so we sat outside waiting for an hour. We then get a phone call to say the locksmith has not yet been called out because we need the permission of the owner. Fast forward 3 hours, it’s 11pm and we’re still sat outside of the property. There are no locksmiths available because it is too late (after spending ages trying to get the owners permission). Deborah from Whitstable Seaside told us to contact more locksmiths ourselves, despite knowing that they would need approval from the owner anyway, and that it was not our responsibility to do this. She basically couldn’t be bothered to do it herself. Not only was there this constant back and forth, I was speaking to multiple members of staff, none of whom seemed willing to actually resolve the issue. They also came across extremely unprofessional in their correspondence - forgetting things I had told them on multiple occasions, very short, rude messages, and having to constantly chase them for a response. We have ended up having to drive home for 2 hours as there was no alternative solution provided, and nowhere else offered to accommodate us. All of our personal belongings are still locked in the property. We have another 2 hours drive back to Whitstable tomorrow morning to, fingers crossed, get into the property and get our stuff back. Awful, lazy customer service. A very disappointing trip to Whitstable cut short.
01-01-1970
-
Amy Stuckey
I booked to stay at Flamingo house with Whitstable Seaside Limited for my wedding in Whitstable in February of this year. Whilst the house was gorgeous and absolutely perfect unfortunately recent dealings with Whitstable Seaside have been less so. After my friend and hair stylist left a set of brushes (worth upwards of £100) at the property, I contacted the person who's number I had been given as a contact the day after check out about them. She said she had found them and will drop them at the office for me and will get someone to send them out. After not hearing anything for a week or so I called the main office who said that unfortunately there had been no note left on the item and so they were thrown away but not to worry she can retrieve the brushes as they were still there and they can be picked up at my convenience. After a few days my friend finally got hold of them only to discover the item had actually been thrown away and that there was nothing she could do about it! Whilst I understand that we left them at the property, because of their value I asked for them to removed so needless to say I am furious about this as I was assured they were safe... So I call Whitstable Seaside again to ask what we can do about it... to say that this was the most infuriating call of my life is putting it mildly, not only did the woman at the other end of the phone admit that even though the woman who removed them from the property works for her and that they had been in her care at the time they were thrown away there was simply nothing that they can do about it and that perhaps myself or my friend should claim on my insurance for the lost item at a cost to me?!!! I didn't even get an apology. Its simply not good enough. The fact that this company thinks that reacting like this is ok shows where their moral compass lies and would I would definitely never recommend anyone to book through them again, which to be honest is a massive shame as the property was lovely but this really has spoiled my view on the weekends stay.
01-01-1970
-
Tony J Lorns
Superb company that go the extra mile, and the property's are high spec Highly recommended to anyone looking for accommodation in Whitstable and Seasalter
01-01-1970
-
Hannah Taylor
01-01-1970
-
Amanda Johnston
Stayed at Divers Cottage 15th and 16th Oct 2014. Found it to be delightful cottage, beautifully presented, cosy and well equipped. Easy walking to to beach, harbour and town... a perfect place for a Whitstable break.
01-01-1970
