Whitley Brook Pet & Equine Crematorium
Whitley Brook Pet & Equine Crematorium is a pet cremation service located in Runcorn, England. They specialize in providing respectful and compassionate care for pets who have passed away. Their services include individual cremation, communal cremation, and equine cremation. Whitley Brook Pet & Equine Crematorium understands the importance of saying goodbye to a beloved pet and strives to make the process as easy and stress-free as possible for their clients.
Introduction to Whitley Brook Pet & Equine Crematorium
Whitley Brook Pet & Equine Crematorium is a pet cremation service based in Runcorn, England. Founded with the purpose of providing pet owners with a respectful way to say goodbye to their beloved pets, the company has been serving the community for several years. What makes this company unique is their commitment to providing personalized services that cater to the individual needs of their clients.Services & Products
Whitley Brook Pet & Equine Crematorium offers a range of services to pet owners, including individual cremations, communal cremations, and equine cremations. Customers can choose from a variety of urns and memorial products to honor their pets. The company also offers a pet collection service for those who are unable to bring their pets to the facility.Location
Located in Runcorn, the area surrounding Whitley Brook Pet & Equine Crematorium is primarily residential. However, there are several local businesses nearby, including veterinary clinics and pet supply stores. The facility is easily accessible by public transportation, with the closest bus stop being the Davy Road stop, which is just a short walk away. Other nearby public transportation options include the Grangeway bus stop and the Runcorn East train station.Benefits
Customers should choose Whitley Brook Pet & Equine Crematorium because of their commitment to providing personalized and respectful services. The company understands how difficult it can be to say goodbye to a beloved pet, and they strive to make the process as smooth and stress-free as possible. Additionally, the facility is equipped with the latest technology and equipment to ensure that pets are treated with the utmost care and respect.Good to know
Customers should be aware that Whitley Brook Pet & Equine Crematorium is a specialized pet cremation service and does not offer human cremation services.Reviews
Customers have praised Whitley Brook Pet & Equine Crematorium for their compassionate and professional services. Many have noted the personalized attention they received and the care taken to ensure that their pets were treated with dignity and respect. Overall, the company has received high marks for their exceptional customer service and attention to detail.Amenities
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aftercare support -
urn selection
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memorialization
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private viewing room
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pick-up service
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online obituaries
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cremation certificate
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pet paw prints
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cremation jewelry
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pet memorials
FAQ
What are the different types of pet cremation services you offer?
We offer two types of pet cremation services: individual cremation and communal cremation. In individual cremation, your pet is cremated alone, and their ashes are returned to you. In communal cremation, your pet is cremated with other animals, and their ashes are not returned.Can I witness the cremation process or visit the crematory?
Unfortunately, we do not allow pet owners to witness the cremation process or visit the crematory. This is to ensure the safety of our staff and maintain a professional and respectful environment for all pets and their owners.Can you provide me with a certificate of cremation for my pet?
Yes, we can provide you with a certificate of cremation for your pet. This certificate confirms that your pet was cremated and includes the date of cremation and their identification number.How do you ensure that only my pet's remains are returned to me after cremation?
We use a strict identification process to ensure that only your pet's remains are returned to you after cremation. Your pet is assigned a unique identification number, which is tracked throughout the entire cremation process. We also perform individual cremations separately from communal cremations to prevent any mix-ups.Do you offer any additional services such as pet urns or memorialization options?
Yes, we offer a range of additional services such as pet urns, memorialization options, and personalized cremation certificates. Our pet urns come in various sizes and styles, and we also offer memorialization options such as paw prints and locks of hair. Please contact us for more information on these services.Reviews
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howard johnson
We would like you for an excellent and high quality service,all done in a most caring way
29-05-2023
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Sue Cartwright
Whitley Brook looked after my gorgeous girl Ruby after her untimely death on the 13/04/23 we just called out of blue and was met by the most caring and lovely lady Nicky she talked us through everything and never left anything out , all the staff are lovely and caring I knew my girl was in the best hands to look after her on her final journey . Thank you so much all of you from both me and my husband you are the best and most caring place thank you Sue and Graham Cartwright
30-04-2023
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Les Ireland
Thanks you for making this difficult time go so smooth and excellent and professional service you gave me and my partner R.I.P poppy sadly missed
30-04-2023
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Valerie Black
30-04-2023
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Lucy Madden
My partner had their dog for 11 years, he sadly past away 29/3/23 & was collected from the vets on 3/4/23 by Whitley Brook. We were told that it could be up to 10 days before we got his ashes back because of things like the bank holiday but got him back 6/3. They were patient when we were making the arrangements and helped us understand our options, after reading the reviews of the company we were quite anxious about the process but they were brilliant with us, and put thought into how we got our boy back. The only downside is when we were contacted to collect him the receptionist was quite blunt but may have been because they were busy.
30-04-2023
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Megan Seddon
I lost my Bambi suddenly last Tuesday. I had to make the heartbreaking decision wether to bury or cremate him. I decided to have him cremated, so I can spread some of his ashes in the garden he didn’t made it to. This was done through my vets. This has brought me some comfort knowing he will be with me forever in the beautiful little box he was carefully returned to me in. Thank you for taking such good care of my baby.
30-03-2023
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Kelly Booth
Hi...I'd like to thank you for looking after Ice for her cremation and bring her home to me...I will highly recommend you to friends and family who are in need of a cremation service for their furbabies. Thank you again.
30-03-2023
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IB_Bangin
After loosing my beautiful baby boy Benny, I was referred here from Pet Medics. I was so relived to see that individual cremations were possible and I was keen to have one arranged. The service was excellent, and what is a very heartbreaking position to be in, they really made things easier. He was brought to the facility and we had time to spend time with him before he went, which was really beautiful. I chose same day service so a couple of hours later he was ready to come back home. Nobody wants to be in this position, but it's inevitable and Whitley Brook really made the difference and allowed me to give him a proper, non rushed send off. I would recommend them to anybody wishing to give their fur babies a proper, dignified send off. It's been hard enough, and they certainly didn't make it any more difficult. Thanks, Mark T
30-03-2023
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Chris Driscoll
Our dog Droopy suddenly passed away on the 4 th march , his body was immediately taken to the vets , where we were handed a leaflet for whiteley Brook crematorium. We called you on the Monday morning to be rather abruptly told that you knew nothing about our dog and it was the vet that would deal with it . After further reading your leaflet it stated that the ashes are returned within 3 working days , so we were expecting them to be returned on Thursday 9 th at the latest . WE finally received a phone call this morning 16th March to tell us he was back at our local vets . We still have not been informed of any prices ? There has been no communication whatsoever , this has all added to out heartbreak . Not at all what we expected.
30-03-2023
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Rebecca Cullinane
Thank you so much what you did for bullseye everything what you did was really nice urn and his name engraved on it 14th February 2023 once again thank you and I would highly recommend bullseye’s family
30-03-2023
