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Sewing Machine Repair Services

White Orchid - Alterations, Longarm Quilting and Sewing Machine Sales and Service

White Orchid Alterations is a UK-based company that specializes in longarm quilting, alterations, and sewing machine sales and service. They offer top-quality sewing machine repair services and have a wide range of machinery and equipment available for purchase. With a focus on customer satisfaction, White Orchid Alterations is dedicated to providing excellent service and expertise to their clients.

Introduction to White Orchid Alterations, Longarm Quilting and Sewing Machine Sales and Service

White Orchid Alterations, Longarm Quilting and Sewing Machine Sales and Service is a family-owned company based in Wimborne, England. The company was established in 2007 by a mother and daughter who shared a passion for sewing and a desire to provide quality alterations and repair services to their community. What makes White Orchid unique is their expertise in longarm quilting, a service that is difficult to find in the area.

Services & products

White Orchid offers a variety of services including alterations for clothing, home decor, and bridal wear. They also specialize in longarm quilting, which involves using a larger machine to create intricate designs on quilts. In addition, they sell new and used sewing machines and provide repair services for all types of machinery and equipment.

Location

White Orchid is located in the quaint town of Corfe Mullen, just outside of Wimborne. The area is known for its charming shops and cafes, as well as its picturesque countryside. The closest public transportation options are the Poole Bus Station (4.8 miles), the Branksome Train Station (6.3 miles), and the Bournemouth Airport (8.8 miles).

Benefits

Customers should choose White Orchid for their exceptional customer service and attention to detail. The staff is knowledgeable and experienced, and they take the time to understand each customer's unique needs. In addition, their expertise in longarm quilting sets them apart from other alteration and repair shops in the area.

Good to know

Customers should be aware that White Orchid operates by appointment only, so it is important to call ahead to schedule a visit.

Reviews

Customers rave about the quality of work at White Orchid. They appreciate the attention to detail and the friendly staff. Many customers also praise the longarm quilting services, which they say are difficult to find elsewhere.

Amenities

  • amenity
    free estimate
  • amenity
    pick-up & delivery
  • amenity
    loaner machine
  • amenity
    on-site repair
  • amenity
    parts replacement
  • amenity
    troubleshooting
  • amenity
    maintenance
  • amenity
    cleaning
  • amenity
    adjustment
  • amenity
    certification

FAQ

What types of sewing machines do you specialize in repairing?

We specialize in repairing all types of sewing machines, including industrial, domestic, and longarm quilting machines.

What is your turnaround time for repairs?

Our typical turnaround time for repairs is within 1-2 weeks. However, the exact time may vary depending on the extent of the repair needed and the availability of parts.

Do you offer on-site repair services or only in-shop repairs?

We offer both on-site repair services and in-shop repairs. Our technicians can come to your location for an additional fee, or you can bring your machine to our shop for repairs.

What is your pricing structure for repairs?

Our pricing structure for repairs depends on the type of sewing machine and the extent of the repair needed. We offer a free estimate for all repairs, and we will provide you with a detailed breakdown of the costs before any work is done.

Do you offer any kind of warranty or guarantee on your repairs?

Yes, we offer a 90-day warranty on all repairs. If you experience any issues with your machine within this period, we will fix it at no additional cost to you.