White Eagle Repair
White Eagle Repair is a leading provider of machine repair services in Edinburgh, Scotland. With a focus on machinery and equipment, the company offers a range of repair and maintenance services to ensure that clients' machines are running at peak performance. Whether it's a small repair or a major overhaul, White Eagle Repair has the expertise and experience to get the job done right. Contact them today to learn more about their services.
Introduction to White Eagle Repair
White Eagle Repair is a renowned machine repair service located in Edinburgh, Scotland. Founded in 2010, the company has been providing top-notch machinery and equipment repair services to its customers for over a decade. What sets White Eagle Repair apart from its competitors is its team of highly skilled technicians who are experts in repairing all types of machinery and equipment.Services & Products
White Eagle Repair offers a wide range of services including, but not limited to, machine repair, equipment repair, and maintenance services. Customers can also purchase new and used machinery and equipment from the company.Location
White Eagle Repair is located in the bustling city of Edinburgh, surrounded by a mix of residential and commercial buildings. The area is known for its vibrant atmosphere, with a variety of restaurants, cafes, and shops. The company is easily accessible by public transportation, with the closest options being the Cameron Toll Shopping Centre bus stop (0.1 miles), the Craigmillar Castle Park bus stop (0.2 miles), and the Royal Infirmary bus stop (0.4 miles).Benefits
Customers should choose White Eagle Repair because of the company's commitment to providing exceptional customer service and high-quality repair services. The team of technicians is highly skilled and experienced, ensuring that all repairs are done efficiently and effectively. The company also offers competitive pricing for all its services, making it an affordable option for businesses of all sizes.Good to Know
Customers should be aware that White Eagle Repair only provides repair services for machinery and equipment and does not sell parts. Additionally, the company only operates during standard business hours.Reviews
Customers have praised White Eagle Repair for its fast and reliable service, with many noting the high level of expertise of the technicians. The company has received numerous positive reviews for its competitive pricing and exceptional customer service.Amenities
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on-site service -
free estimate
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warranty
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certified technician
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parts replacement
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maintenance
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troubleshooting
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installation
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upgrades
FAQ
What types of machines do you specialize in repairing?
We specialize in repairing various types of machines such as industrial machinery, printing machines, packaging machines, and more. Our technicians have experience working with a wide range of machines and can provide effective repairs for most types.Can you provide references or testimonials from previous clients?
Yes, we are happy to provide references and testimonials from our satisfied clients. We take pride in our work and strive to provide outstanding customer service and high-quality repairs. Please contact us for more information.Do you offer preventative maintenance services to avoid future breakdowns?
Yes, we offer preventative maintenance services to help avoid future breakdowns. Regular maintenance can help keep your machines operating smoothly and prevent costly downtime. Our technicians can provide customized maintenance plans based on your specific needs.What is your turnaround time for repairs?
Our turnaround time for repairs varies depending on the extent of the damage and the availability of parts. However, we understand the importance of getting your machines back up and running as quickly as possible. We strive to provide timely and efficient repairs without sacrificing quality.Are your technicians certified and trained to work on the specific machines we need repaired?
Yes, our technicians are certified and trained to work on a variety of machines. We ensure that our team stays up-to-date with the latest technologies and techniques to provide the best possible service. If you have specific concerns or requirements, please let us know and we will work to accommodate them.Reviews
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Tom wajda
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Washing machine repair
14-05-2023
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Sarah Wylie
Positive: Professionalism, Punctuality, Quality Service: Stove, cooktop & oven repair
07-05-2023
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Joanna M
Highly recommended. Very professional and smooth service. An engineer came to repair a broken washer/drier within days of it breaking. By coincidence my dishwasher broke not long after and they came even quicker. I decided to replace it rather than repair, they delivered a new one and installed it the next working day. Very reasonable prices as well. I would use their services again. Services: Dishwasher repair, Washer/dryer repair
28-04-2023
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Mohsen Maroofi
28-04-2023
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William Bleasdale
Great company - always quick to help, friendly, and well priced.
28-04-2023
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Iwona Koziel
The White Eagle completed job for me as agreed. The issue arose after an invoice for the job was sent to me and I realised that I had no access to warranty for a new appliance (washing machine) that was fitted by the trader. Before agreeing to this job I was told that the appliance came with two year warranty. White Eagle provided a new appliance from a company called White Knight and when I asked White Eagle if they could provide warranty details, Mr Soltysiak said there was no need to register warranty and he sent me a web page for White Knight. When studying the information on the page I realised that in order to claim warranty from White Knight (which was only 1 year - different to what I was offered when agreeing to a job) I would require a proof of purchase - a receipt for the washing machine. Since White Eagle purchased it, I asked them for the receipt or clarification on how to claim warranty so I could pay their invoice. I had to repeat this request several times. Close to the invoice due date after sending another email wanting clarification on the matter, I was sent an email from White Eagle saying the invoice was due and if I didn't pay in seven days the invoice will be sent to Small Claims Court. There was no explanation or response provided with regards to the proof of purchase and warranty for the washing machine. I tried to explain further couple of days later that what I found on the webpage didn't align with what I was told and I sought further clarification regarding warranty. There was no response so I tried again to chase this in about a week. Then I was sent an aggressive, sarcastic and very patronising email accusing me of causing scenes and threatening me with court and ridicule on social media. The belittling tone continued that day at which point I decided to disengage. I also decided to pay the invoice although I knew as a customer I had every right to seek clarification on warranty for the goods that I was provided. It was simply not worth my time and stress to take legal action. I am appalled however by the attitude and lack of professionalism displayed by White Eagle. Using different types of privately owned services for over a decade in Edinburgh this is the first time I have experienced such poor standard of customer service. Ps. In response to the below, the warranty citation about two years was added to the invoice ONLY after I paid the invoice, after my repeat trying to get this clarified for a month and having to deal with unacceptable and unprofessional behavior. Services: Washing machine repair, Household appliance installation
28-03-2023
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MAZ1
Service: Washing machine repair
28-03-2023
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Andrew Kerins
Positive: Professionalism Service: Washer/dryer repair
28-03-2023
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Curtis Wardle
Great service. Kitchen cabinets redesigned to fit a new built-in dishwasher. All work completed to a great standard. Would thoroughly recommend.
28-02-2023
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Elizabeth Cameron
Positive: Professionalism, Responsiveness Service: Dishwasher repair
28-02-2023
