Whispers Care Solutions
Whispers Care Solutions is a healthcare and medicine company that specializes in providing nurses' agencies and care agencies. Based in Winchester, England, they are committed to providing quality care and support to those in need. Their team of professionals is dedicated to ensuring that patients receive the best possible care and attention. Whispers Care Solutions is a trusted name in the healthcare industry, and they are proud to serve their community.
Introduction to Whispers Care Solutions
Whispers Care Solutions is a healthcare company based in Winchester, England. The company was founded with the purpose of providing exceptional care services to individuals in need. With a team of highly trained professionals, Whispers Care Solutions has been able to establish itself as a unique and reliable source of care services for those in need.Services & products
Whispers Care Solutions offers a wide range of services including nursing care, home care, respite care, and dementia care. The company also provides specialized services such as palliative care and end-of-life care. Customers can also purchase medical equipment from the company, including mobility aids and daily living aids.Location
Whispers Care Solutions is located in the picturesque area of Colden Common, Winchester. The area is known for its beautiful scenery and peaceful surroundings. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options are Colden Common Station (1.3 miles), Shawford Station (3 miles), and Winchester Station (3.8 miles).Benefits
Customers should choose Whispers Care Solutions for their exceptional care services. The company's team of professionals are highly trained and dedicated to providing the best possible care to their clients. Whispers Care Solutions also offers personalized care plans to ensure that each client's needs are met.Good to know
Customers should be aware that Whispers Care Solutions is a reliable and trustworthy source of care services. The company's team of professionals are highly trained and dedicated to providing the best possible care to their clients.Reviews
Customers have given Whispers Care Solutions high praise for their exceptional care services. The company's team of professionals are highly trained and dedicated to providing personalized care to each client. Customers have also noted the company's reliable and trustworthy reputation within the healthcare industry.Amenities
-
24-hour care -
home visits
-
private nursing
-
respite care
-
companionship
-
care planning
-
medication administration
-
personal care
-
mobility assistance
-
domestic assistance
-
shopping assistance
-
meal preparation
-
social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of healthcare services, including nursing care, personal care, and companionship. Our agency prides itself on providing high-quality care with compassion and empathy, ensuring that our clients receive the best possible care.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous selection process to ensure that we employ only the best healthcare professionals. We conduct thorough background checks and require all candidates to have the necessary qualifications and experience. Our staff also undergoes regular training to keep up-to-date with the latest healthcare practices and techniques.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We take great care in matching our caregivers to our clients. We consider factors such as the client's needs, preferences, and personality. We also ensure that our caregivers are a good match in terms of skills and experience. We believe that trust is essential in any healthcare relationship, and we take steps to build trust between our caregivers and clients.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent and straightforward. We charge an hourly rate, which varies depending on the type of service required. We do not have any hidden fees or costs, and we provide our clients with a detailed breakdown of all charges.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take all complaints and issues seriously and aim to resolve them promptly and effectively. We have a dedicated team to handle complaints and emergencies, and we provide our clients with 24/7 support. We will work closely with our clients to ensure that their needs are met and that they are satisfied with the care provided.Reviews
-
Glenda Philpott
I would like to say that as in all care companies there is good and bad, there are some absolutely amazing carers who work hard for Whispers who genuinely care about us clients, who have gone above and beyond the call of duty, especially in the lock downs. I am thankful to my carers who keep me at home and independent, they are little earth Amgels. In am ideal world there would be continuity of care, and only a handful of carers on your rota, but we don't live in an ideal world sadly. I would recommend Whispers, having been with them since they started, and I have been having carers in via various companies for many many years.
30-06-2022
-
lucy charteris
Absolutely disgusted with the care for their staff. My friend/ their employee has just had a serious fall off a horse and seriously injured.. she rang the company immediately to tell them, despite not due to work today & even though this should NOT have been her priority for them to moan and accuse her of lying by replying 'well when did this happen' as shes laying in an ambulance being rushed to hospital... Then huffed and said 'fine we'll cover your next shift' - no i hope you're ok... what has happened? is everything ok? NOTHING... absolutely DISGUSTING
30-05-2022
-
I M
I find Whisper Care to be excellent and am confused by previous reviews. The carers are very friendly, kind and professional putting on new clean PPE on every visit to date!. There standards of service and quality meet and actually exceed my previous Carers, focusing on my mothers Dementia care needs with kindness and care. The management team responded quickly and efficiently on the rare occasion I needed to contact them. I have No concerns only praise for there excellent staff!
30-05-2022
-
sarah routledge
Only gave 1 star so I could leave a review. Unprofessional and inept management...messed up time and again and only ever responded by sending emails to staff, their only reply to the many complaints we made. 18 different carers in a week, only wore ppe after many complaints, and after all this sent an email about how they would send care rotas a week after we informed them our mum had passed away! Terrible service
30-05-2021
-
Lynsey Turner
Awful agency, do not reply to emails or phone calls, no continuity of staff, 18 shifts = 15 different carers! Dirty contaminated PPE constantly put in our recycle bin despite numerous requests for this not to happen, it continues to happen which in the middle of pandemic is a health concern. Standard of care is questionable at times!
30-05-2021
