Wheelies distribution centre
Wheelies Distribution Centre is a bicycle wholesaler located in Swansea, Wales, United Kingdom. They specialize in providing high-quality bicycles and related products to retailers and individuals in the sports and hobbies industry. With a focus on customer satisfaction and a wide range of products, Wheelies Distribution Centre is a trusted source for all bicycle-related needs.
Introduction to Wheelies Distribution Centre
Wheelies Distribution Centre is a UK-based company that specializes in wholesale of bicycles and cycling accessories. Established in 1982, the company has years of experience in the industry, which has enabled it to build a solid reputation for its quality products and exceptional customer service. What makes Wheelies unique is their commitment to offering excellent services to both individual and corporate clients, ensuring they get the best products and service.Services & Products
Wheelies Distribution Centre offers a wide range of products and services to meet the needs of cycling enthusiasts. They have an extensive collection of bicycles and cycling accessories from top brands worldwide. Customers can choose from a vast selection of bicycles, including road bikes, mountain bikes, electric bikes, kids bikes, and much more. Additionally, they offer cycling apparel such as helmets, shoes, gloves, and other accessories.Location
Located in Kingsway, Fforest-fach, Swansea, Wheelies is easily accessible by public transportation. The area is known for its thriving business community, and customers can expect to find various shops and restaurants in the vicinity. The closest public transportation options include the Kingsway bus stop, which is 0.1 miles away, the Fforestfach Retail Park bus stop, which is 0.3 miles away, and the Fforestfach Train Station, which is 0.9 miles away.Benefits
Customers should choose Wheelies Distribution Centre because of their excellent products and services. The company has a team of knowledgeable staff who are passionate about cycling and are always willing to help customers select the right products. Moreover, the company offers competitive prices, making it an excellent choice for customers who want quality products at affordable prices.Good to Know
Customers should note that Wheelies Distribution Centre is a wholesale company, and they do not have a physical store open to the general public. However, customers can still purchase their products through their website or by contacting them directly.Reviews
Customers have left positive reviews about Wheelies Distribution Centre, praising the company for its excellent customer service, quality products, and competitive prices. Customers appreciate the company's fast shipping, which ensures they receive their products on time. Additionally, customers have commended the company for its knowledgeable staff, who are always willing to help customers select the right products.Amenities
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bicycle rack -
bicycle stand
FAQ
What is your minimum order quantity for bicycles?
Our minimum order quantity for bicycles is 50 units.Do you offer customization options for bicycles?
Yes, we offer customization options for bicycles. Customers can choose from a variety of colors, designs, and accessories to personalize their bicycles according to their preferences.What is your return policy for defective or damaged bicycles?
Our return policy for defective or damaged bicycles is to provide a full refund or replacement within 30 days of purchase. Customers must provide proof of purchase and evidence of the defect or damage.Can you provide references from previous customers who have purchased bicycles from you?
Yes, we can provide references from previous customers who have purchased bicycles from us. Please contact our customer service team for more information.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering depends on the quantity and customization options chosen by the customer. Our customer service team can provide estimated delivery times based on individual orders.Reviews
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Bruce Doney
Reported to Trading Standards Scotland. Frame broke on replacement Giant Roam 2 bike. They agreed by email & phone they would honour Giant's life time frame guarantee. Wheelies now not responding to email & telephone support have no record of claim ref num. Problem reported 20/1/2020!
30-07-2022
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Alex Smith
I was very worried by reading almost all of these reviews about Wheelies. To be honest I've had a very good experience. Customer service was great, polite and easy to get hold of. Bike came about 4 days after order, fully built with a couple of free tools too. One thing that confused me was the bike came from E tredz so not sure weather it was from there or wheelies. Either way I'm happy
30-05-2022
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Usidore The Blue
Mess
30-05-2022
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Dave Remblance
Please take note of the negative reviews as they are spot on avoid this company at all costs. I've worked in the cycle industry for the last 8 years and this is by far the worst company I've had to deal with the customer service is non existent no one answers the phone , live chat doesn't work and they don't live up to ANY of the claims made on the website. Absolute shambles of a company giving 1 star is being generous.
30-05-2022
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Jacqui Owens
Not deserving of a one star. Definitely advise NOT to take the voucher option through insurance. Horrendous customer service
30-05-2022
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Simon Davies
Great service from the team 👍
30-05-2021
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Verner Parke
Not a bike shop - Tredz distribution centre? No useful business can be done at this address. They don't answer the phone so you can't check before going there. Bad mis-representation.
30-05-2021
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Jonathan Parke
Not a shop
30-05-2021
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Russ Day
Avoid Wheelies at all costs. If you've been forwarded by your insurance provider ask for the cash alternative. After an accident I had to send my bike to them, it took 6 weeks to get it collected with 2 no-shows wasting my annual leave. They then had the bike for 6 months! During this time I had little to no communication, upon return it's in a worse state than when collected. Just yesterday was my 3rd ride since getting it back and the crank arm was so poorly fitted it's sheared the spline. Stock selection and prices are appalling to boot.
30-05-2021
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Marc Petford
Really poor company. Used through Insurance claim for a new bike. The bike was poorly set up. Whilst still under warranty the brake lever and hydraulic disc calliper failed. Tried repeatedly to get a response for 6 weeks but no help or assist despite concerted effort & evidence from the bike shop. Avoid at all costs. Take the insurance pay out rather than the voucher.
30-05-2021
