Wheelbase Cycles
Wheelbase Cycles is a company based in Kendal, England that specializes in bicycle repair, sales, and wholesale. They offer a variety of services including cycle shops, sports and hobbies, and shopping. With a location in Staveley Mill Yard, Wheelbase Cycles is dedicated to providing high-quality products and services to their customers.
Introduction to Wheelbase Cycles
Wheelbase Cycles is a bicycle store located in Staveley Mill Yard, Kendal, England. Established in 1992, the company has been providing high-quality bicycles and cycling accessories to customers for nearly three decades. What sets Wheelbase Cycles apart from other bicycle stores is their commitment to customer satisfaction and their knowledgeable staff who are passionate about cycling.Services & Products
Wheelbase Cycles offers a wide range of services and products to meet the needs of all cyclists, from beginners to professionals. They offer bicycle repairs and maintenance services, as well as custom bike fitting to ensure that each customer gets a bike that is comfortable and fits their body perfectly. In addition, they sell a variety of bicycles, including road bikes, mountain bikes, and e-bikes, as well as cycling accessories such as helmets, clothing, and nutrition products.Location
Located in the picturesque Staveley Mill Yard, Wheelbase Cycles is surrounded by other shops and businesses that cater to outdoor enthusiasts. The area is known for its beautiful scenery and is a popular destination for cyclists and hikers alike. The closest public transportation options are the Staveley train station, which is 0.2 miles away, the Windermere train station, which is 5 miles away, and the Kendal bus station, which is 4 miles away.Benefits
Customers should choose Wheelbase Cycles because of their exceptional customer service and expertise in the cycling industry. The staff at Wheelbase Cycles are knowledgeable and passionate about cycling, and they are committed to helping every customer find the perfect bike and accessories to meet their needs. In addition, the company offers high-quality products at competitive prices, making them a great choice for anyone looking to buy a new bike or cycling accessory.Good to Know
Customers should be aware that Wheelbase Cycles also offers wholesale services for businesses that want to sell bicycles and cycling accessories. This can be a great way for businesses to expand their product offerings and increase their revenue.Reviews
Customers rave about the exceptional customer service and knowledgeable staff at Wheelbase Cycles. They appreciate the personalized attention they receive when shopping for a new bike or cycling accessory and feel that the staff really takes the time to understand their needs. Customers also appreciate the high-quality products and competitive prices offered by Wheelbase Cycles.FAQ
What types of bicycles do you carry?
We carry a variety of bicycles including road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes.What is your return policy for bicycles and accessories?
We offer a 30-day return policy for bicycles and accessories. The item must be unused and in its original packaging for a full refund or exchange.Do you offer financing or payment plans for purchasing bicycles?
Yes, we offer financing options through our partner companies. Customers can apply for financing in-store or online and select the payment plan that works best for them.What is your minimum order quantity for bicycles?
We do not have a minimum order quantity for bicycles. Customers can purchase a single bicycle or several bicycles, depending on their needs.Do you offer financing options?
Yes, we offer financing options through our partner companies. Customers can apply for financing in-store or online and select the payment plan that works best for them.Reviews
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Michael Dow
Very knowledgeable and friendly staff
30-03-2023
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Jamie Wood
Ordered a new road bike just before Christmas online as I don't live near the store. Just managed to take it out with the better weather. Unfortunately during my first sprint my chain came over and scuffed the chainrings. Not a huge deal but a little disappointing to happen on a first ride with a new bike. Maybe check the derailleur limit screws before you go out on your first ride. Other than that, the communication when ordering was great and the bike arrived well packaged and I would recommend.
28-02-2023
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Ruth Vincent
Fantastic service so.helpful and courteous.
30-01-2023
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Melanie Fallows
30-01-2023
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lynne spencer
30-12-2022
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Arawn Thompson
30-12-2022
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Oliver Fenton
30-12-2022
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Ian Daniel
Could not have been more friendly and helpful.
30-11-2022
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keith Mac
Shocking customer service. I have emailed and rang over 5 times to try and buy a 3000£ bike. With the cost of living crisis you’d think firms would be on the ball. Every time I’ve called I’ve had same questions from their different staff. All I wanted was to know what the promised blue light discount was before costing bike up and paying in full. I gave them one last chance a few days ago. Spoke to “customer service” this time went through s that’s happened on the phone calls he promised an email with price and stock delivery availability….guess what??? I’ve heard nothing. So goodbye useless incompetent wheelbase. Plenty of shops out there sell this bike. I should not have to chase as a customer. Period. How did you get your 5 star reviews if this can happen. Don’t bother reply or contact me I’m not Interested. If customers are spending 3000£ on a bike it’s a big deal to them. They expect good service. I suspect you’ve forgotten this. I will buy local now. Rarely do I leave anything but good reviews but you deserve this one. You do. And customers will now think twice before ordering from you after reading this. This is a 100 percent accurate account of what’s taken place btw. I suggest from a marketplace point of view Do not offer discounts that you don’t want / can’t follow through on and then “ghost” your potential customers.
30-11-2022
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Kyle Oram
Over priced. Corporate blindness. Over inflated sense of importance. It’s bikes. That’s it. Get over it. Go to a smaller place where ego isn’t the driving force.
30-11-2022
