Std Clinics, Community Health Centres

Westgate Practice

Westgate Practice is a community health center located in Lichfield, England. They offer a range of healthcare services, including STD clinics, to support the health and wellbeing of their patients. With a focus on providing high-quality care, Westgate Practice is committed to meeting the healthcare needs of their local community.

Introduction to Westgate Practice

Westgate Practice is a community health center located in Lichfield, England. The company has a long history of providing quality healthcare services to the local community. What makes Westgate Practice unique is its focus on providing comprehensive healthcare services to patients of all ages, with a particular emphasis on prevention and early intervention.

Services & products

Westgate Practice offers a wide range of healthcare services, including general medical care, women's health services, family planning, and sexual health services, including STD clinics. They also provide counseling services, health education, and support for patients with chronic conditions. Customers can expect to receive personalized care from experienced healthcare professionals.

Location

Westgate Practice is located in the heart of Lichfield, a bustling community with a variety of businesses and attractions. The area is home to many shops, restaurants, and cafes, as well as several parks and green spaces. Customers can easily access Westgate Practice by public transportation, with the Lichfield City train station, Lichfield Trent Valley train station, and Lichfield bus station all located within 1.5 miles of the practice.

Benefits

Customers should choose Westgate Practice for their healthcare needs because of the practice's commitment to providing high-quality, personalized care. The practice's focus on prevention and early intervention means that patients receive the care they need before their conditions become more serious. Additionally, the practice's experienced healthcare professionals are dedicated to providing compassionate care to all patients.

Good to know

Customers should be aware that Westgate Practice is a busy healthcare center, and wait times may be longer than expected. However, the practice's staff works hard to ensure that all patients receive the care they need in a timely manner. Additionally, customers should be aware that the practice is closed on weekends and holidays.

Reviews

Customers have praised Westgate Practice for their caring and compassionate staff, as well as their commitment to providing quality healthcare services. Many patients have noted that they appreciate the practice's focus on prevention and early intervention, which has helped them to manage their conditions more effectively. Overall, customers have had positive experiences with Westgate Practice and recommend the practice to others in need of healthcare services.

Amenities

parking
wheelchair accessibility
online booking
extended hours
mental health services
physiotherapy
laboratory services
appointment scheduling
lab testing
std testing
vaccinations
medication refills
contraceptives
counseling
education
referrals

FAQ

Does your community health centre accept insurance, and if so, which providers?

Yes, we do accept insurance at Westgate Practice. We accept most major insurance providers, but it's always best to check with your insurance company directly to ensure that our services are covered under your plan.

Are there any additional resources or programs available at your community health centre, such as health education or social services?

Yes, we offer a variety of additional resources and programs at Westgate Practice. We have health education materials available for patients on a range of topics, and we also offer social services support. Our team can refer patients to outside resources as needed.

Can you provide me with information on the accuracy of your testing methods?

Yes, we utilize highly accurate testing methods at Westgate Practice. Our testing equipment is regularly calibrated and maintained to ensure accurate results. We also follow strict testing protocols to minimize the chance of false positives or false negatives.

How long will it take to receive my test results?

The turnaround time for test results can vary depending on the type of test being performed. Some results may be available within minutes, while others may take a few days to process. Our team will provide you with an estimated timeframe for your specific test when you schedule your appointment.

How do you ensure patient confidentiality and privacy during the testing and treatment process?

We take patient confidentiality and privacy very seriously at Westgate Practice. We have strict protocols in place to ensure that patient information is kept confidential and secure at all times. Our team follows all applicable data protection laws and regulations, and we only share patient information with authorized individuals as necessary for treatment purposes.

Reviews

Ariane Wilcock

Lived here for a year and always had a great experience with westgate practise. I phoned up about a query about a week ago and although they couldn't fully answer it at the time, i received a call back a week later where the receptionist had continued to follow up and rang me to update me. She didn't need to to at all but it was lovely that she did

22-05-2023
J P

Can't rate the service as can never get in. On several occasions I have honestly attempted to call in excess of 150 times at 8 a.m, as you are instructed to do, only to finally get through and be told all appointments gone, try again at 12. Try at 12, and guess what exactly the same process repeats. The reception staff continously cite the increasing population of Lichfield to blame, maybe they should stop taking on new patients when the service to those existing patients is so poor. We're a family of 4 and non of us have got to see a gp, or nurse for that matter, when we have needed to. We have had to go to A&E twice, when we know this is an inappropriate use of resources, just to try to see a Dr (the pharmacy were unable to offer a service to our condition).

20-05-2023
Dan Stanescu

Absolutely impossible to book an appointment. Some reception people lack empathy and understanding!

20-05-2023
James Taylor

The competence and friendliness of the clinical staff is what makes this three stars (otherwise it would be lower). The practice is great if all you need to do is order repeat prescriptions. Otherwise, more often than not getting something sorted takes a very long time.

13-05-2023
Maria Dainty

I didn't have to wait to see the Dr. She was very helpful.

06-05-2023
Shaun Finch

Absolute joke just trying to book an appointment. Finally got through and Michelle needs to know everything so I tell her and guess what she doesn't understand.... so if u could please just do as I asked at the very start and get a doctor to call me please because you are a receptionist now please pass the message on to an actual doctor.☆☆ Just had a receptionist called Holly who was a brilliant, happy, friendly lady did exactly what I asked for and wasn't a nosy parker needing to know everything like others do. Thank you Holly I hope u answer the phone next time ☆☆☆☆☆.

06-05-2023
Andrea Giacchi

27-04-2023
Kate Taylor

Friendly, efficient GP surgery & given the present situations in the NHS, the staff ALL do their best. As a retired nurse community practitioner from Kent, I find/have found some people… indeed a lot of people are rarely happy with NHS services & should be reminded that all medical staff are doing their very best. Pleasant communication between factions is ALWAYS the best way forward.

27-04-2023
Dan Brindley

27-04-2023
Anna hendricks

OUTSTANDING Gp .was able to sign up online quick and easy I called at 12 and was able to get a same day appointment the staff are amazing I couldn’t thank them enough best NHS GP practice I’ve been to THANK YOU to all the staff.!!!!

27-03-2023