Westex Flooring
Westex Flooring is a company based in Dewsbury, England that specializes in carpet manufacturing and sales. They are known for their high-quality carpets and have gained a reputation as one of the top carpet stores in the area. In addition to carpets, Westex Flooring also offers furniture and interior design services. Their expertise in building and construction has made them a trusted name in the industry.
Introduction to Westex Flooring
Westex Flooring is a carpet manufacturer and retailer located in Dewsbury, England. The company was founded over 35 years ago with the mission to provide high-quality carpets and exceptional customer service. What makes Westex Flooring unique is their commitment to using only the finest materials and their dedication to sustainability.Services & Products
Westex Flooring offers a variety of services including carpet manufacturing, retail sales, and installation. Customers can choose from a wide range of carpets, including wool and synthetic blends, in various colors and patterns. Additionally, the company offers bespoke carpet design services to cater to unique customer needs.Location
Westex Flooring is located in Dewsbury Mills, a bustling industrial area in Dewsbury, England. The area is home to various businesses, including construction companies and furniture manufacturers. Customers can expect a vibrant and busy atmosphere in the area. The closest public transportation options are Dewsbury Train Station (2.1 miles), Dewsbury Bus Station (1.9 miles), and Ravensthorpe Train Station (1.5 miles).Benefits
Customers should choose Westex Flooring for their exceptional quality and attention to detail. The company only uses the finest materials and offers bespoke design services to meet the unique needs of their customers. Additionally, the company is committed to sustainability, using ethically sourced materials and implementing eco-friendly manufacturing processes.Good to Know
Customers should be aware that Westex Flooring is closed on Sundays and Bank Holidays. Additionally, the showroom is by appointment only, so customers should call ahead to schedule a visit.Reviews
Customers rave about the exceptional quality and customer service at Westex Flooring. Many customers praise the bespoke design services and the company's commitment to sustainability. Overall, customers highly recommend Westex Flooring for their carpet needs.Amenities
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free consultation -
delivery service
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customizable options
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financing options
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installation service
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warranty
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after-sales service
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variety of colors
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variety of patterns
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variety of textures
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stain resistant
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pet friendly
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eco-friendly
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fire retardant
FAQ
What types of carpets do you carry in your store?
We carry a variety of carpets in our store, including wool, nylon, polyester, and polypropylene carpets. Each type of carpet has its own unique qualities and benefits, so we can help you choose the best one for your needs and preferences.Do you offer installation services for the carpets you sell?
Yes, we offer professional installation services for all of the carpets we sell. Our experienced and skilled installers can ensure that your new carpet is installed correctly and efficiently, so you can enjoy your new flooring as soon as possible.How do you determine the cost of carpet installation?
The cost of carpet installation depends on several factors, including the size of the room, the type of carpet you choose, and any additional services or materials needed for installation. We can provide you with a detailed estimate for the cost of installation before we begin any work.What is your warranty policy for your carpets?
We offer a warranty on all of the carpets we sell, which can vary depending on the manufacturer and type of carpet. Our team can provide you with more information about the specific warranty for the carpet you choose. In general, our warranties cover any defects or issues with the carpet that may arise after installation.Reviews
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Harpreet Chana
04-06-2023
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K W
Abrupt rude customer service poor knowledge and shorty attitude doesn’t encourage consumers to buy Westex, and seeing so many bad reviews may be you should become more customer centric to stop driving potential customers away 🤗
18-04-2023
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Paul Widdup
Carpet is of variable quality from one batch to another & customer service very poor . We purchased a very expensive Westexe carpet from Carpetright & very soon after had a coffee spillage which we tried to clean up using water & washing up liquid only . Proved impossible to clean & left bad marks . This carpet was supposed to be Scotchgard protected & repel spills .I don't beleive this was ever done . Westexe were totally in denial that their product was at fault & had the nerve to suggest I had used bleach to clean ! I then had to purchase a remnant piece of the same colour Westexe carpet on line & have it bound to make an overcarpet to cover the stains. This overcarpet has now been down for 2 yrs & has received similar spillages to the first , but been completely resistant & still looks good as new . One could hardly credit they came from the same maker . I could not recommend Westexe carpets as a reliable buy in view of our very expensive experience & the atrocious customer service from Westexe .
18-02-2023
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Domenico Rossi
I own a flooring business, and westex is not worth the premium price for standard quality carpet, I bought carpet from them for our own house and it had a fault and they refused to inspect
18-02-2023
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l Carter
I have not been happy with my Westex carpets. Within 18 months they have faded in areas and although the company said this was due to “local factors”, they did not rule out “water”. They were in a bathroom and shower room and I was not told that these carpets must not come into contact with water. Beware! Customer service was unsatisfactory and unhelpful too.
18-01-2023
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ken mason
ÂŁ47 sq meter carpet worn in 6 months
18-07-2022
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Hayley Welby
After being informed these are the best carpets, hard wear long lasting stain/dirt proof blah blah… we decided to have the silk westex carpets fitted throughout the property. Unfortunately after a couple of months we found that they are not stain/dirt resistant after finding it increasingly difficult to remove dirt from them. As advised we purchased the remover they recommended after trialing and testing ( oh and well over priced) the carpets are still stained. After calling back to get further advice I found them rude, abrupt and dismissive! My advice don’t bother spend your money elsewhere where you receive better customer care.
18-06-2022
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Mr Taylor
You pay your money and take your choice! Westex Troika Velvet is simply fabulous, the pile is so dense it doesn’t even slightly shade. Just looks sensational. Purchased via Designer-Carpets on-line at a very competitive price. Had Westex velvets for years previously 80/20 Supreme but the dense 100% wool Troika exudes quality! Storm grey is beautiful modern soft warm grey.
18-06-2022
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Kalpesh Varsani
Ordered carpets Sept 2021. They said carpets would be ready middle to end of Jan……. They are now saying end of February 2022. How can I move in without carpets?
18-06-2022
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Redline
Ordered a westex carpet through my floorer as i am a building contractor. Was told this is now made abroad from various countries . Rang Westex direct and they also confirmed this. Not what you think when you read about a British company saying they manufacture it themselves. Go somewhere else next time.
18-06-2022
