Whale Watching Tour Agencies

Western Isles Cruises

Western Isles Cruises is a travel and hotel company based in Mallaig, Scotland. They specialize in whale watching tour agencies and offer a unique experience for those looking to explore the beauty of the Western Isles. With a focus on customer satisfaction, Western Isles Cruises provides top-notch service and unforgettable memories for all who embark on their tours.

Introduction to Western Isles Cruises

Western Isles Cruises is a family-owned business that has been operating for over 35 years. The company was started by a local fisherman who wanted to share the beauty of the Scottish coast with tourists. Western Isles Cruises is unique in that it offers a personal touch, with its small boats and knowledgeable guides who are passionate about the area.

Services & products

Western Isles Cruises offers a variety of services, including whale watching tours, wildlife tours, and private charters. Customers can choose from different tour lengths and routes to suit their preferences. The company also provides binoculars and telescopes for customers to use during the tours.

Location

Located in Mallaig, Western Isles Cruises is nestled in the heart of the Scottish Highlands. The area is known for its stunning scenery, wildlife, and outdoor activities. Visitors can expect to find local cafes, restaurants, and shops in the town. The nearest public transportation options are the Mallaig train station (0.2 miles), the Mallaig ferry terminal (0.1 miles), and the Mallaig bus station (0.2 miles).

Benefits

Customers should choose Western Isles Cruises because of its personalized service and knowledgeable guides. The company is passionate about the area and strives to create a memorable experience for customers. The small boats used by the company also allow for a more intimate and unique experience compared to larger tour groups.

Good to know

Customers should be aware that weather conditions can affect the tours, and cancellations may occur. The company advises customers to check the weather forecast and contact them if they have any concerns.

Reviews

Customers have raved about the whale watching tours and the knowledgeable and friendly guides. Many have also commented on the stunning scenery and the unique experience of being on a small boat. Overall, customers highly recommend Western Isles Cruises for anyone visiting the area.

Amenities

on-site parking
life jackets
binoculars
refreshments
tour guide
boat
safety instructions

FAQ

What is the success rate for whale sightings on your tours?

We cannot guarantee whale sightings on our tours, as they are wild animals and their behavior is unpredictable. However, our success rate is high and we work hard to ensure that our guests have the best possible chance of seeing these magnificent creatures in their natural habitat.

What safety measures do you have in place to ensure a safe tour?

The safety of our guests is our top priority. We have experienced and certified captains who operate our boats and our crew is trained in emergency procedures. We provide life jackets for all passengers and have first aid equipment on board. We also monitor weather conditions and will cancel or postpone tours if necessary for safety reasons.

How experienced are your tour guides in spotting and identifying different whale species?

Our tour guides are highly trained and have extensive experience in spotting and identifying different whale species. They are passionate about marine life and are dedicated to sharing their knowledge and expertise with our guests.

What type of boats do you use for your tours and are they equipped with amenities such as restrooms and snacks?

We use a variety of boats for our tours, depending on the size of the group and the conditions on the water. All of our boats are well-maintained and equipped with safety equipment. Some of our larger boats have restrooms and we provide snacks and drinks on board.

What is your cancellation policy in the event of inclement weather or unforeseen circumstances?

If we need to cancel a tour due to inclement weather or unforeseen circumstances, we will do our best to reschedule the tour for another time that is convenient for our guests. If rescheduling is not possible, we will offer a full refund. We ask that guests provide us with as much notice as possible if they need to cancel or reschedule their tour.