Westdale Nurseries
Westdale Nurseries is a company based in Bradford-on-Avon, England. They specialize in providing high-quality materials and chemicals for agriculture, as well as being a trusted supplier of dirt and plant nurseries. With a commitment to excellence and customer satisfaction, Westdale Nurseries is dedicated to providing the best possible products and services to their clients.
Introduction to Westdale Nurseries
Westdale Nurseries is a family-owned business that has been operating for over 30 years. Their purpose is to provide high-quality plants and gardening supplies to customers in the United Kingdom. What makes Westdale Nurseries unique is their commitment to sustainable and ethical practices, ensuring that all of their products are environmentally friendly.Services & Products
Westdale Nurseries offers a wide range of services and products, including plant nurseries, dirt suppliers, and materials & chemicals for agriculture. Customers can purchase flowers, shrubs, trees, and other gardening supplies both in-store and online. In addition, Westdale Nurseries provides expert advice on gardening and plant care to help customers make the most of their purchases.Location
Westdale Nurseries is located on Holt Road in Bradford-on-Avon, England. The area is known for its picturesque landscapes and historic architecture, making it a popular destination for tourists. In addition to Westdale Nurseries, customers can expect to find a variety of shops, cafes, and restaurants in the area. The closest public transportation options include the Bradford-on-Avon train station (1.2 miles), the Bradford-on-Avon bus station (0.9 miles), and the Avoncliff train station (1.6 miles).Benefits
Customers should choose Westdale Nurseries because of their commitment to sustainability and ethical practices. All of their products are environmentally friendly, ensuring that customers can enjoy their gardens without harming the planet. In addition, Westdale Nurseries offers a wide selection of high-quality plants and gardening supplies at affordable prices.Good to Know
Customers should be aware that Westdale Nurseries is closed on Sundays and bank holidays. However, their online store is available 24/7, allowing customers to shop whenever it is convenient for them.Reviews
Customers have raved about Westdale Nurseries, citing their excellent customer service and high-quality products. Many customers appreciate the knowledgeable staff, who are always willing to offer advice and answer questions. Overall, customers highly recommend Westdale Nurseries for all of their gardening needs.Amenities
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delivery
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bulk order
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organic compost
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soil testing
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delivery service
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quality assurance
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specialized blends
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expert advice
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gift shop
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online shopping
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outdoor display
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landscaping service
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organic options
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plant care guide
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plant variety
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fertilizer
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potting soil
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garden tools
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pest control
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planting supplies
FAQ
What is your process for ensuring the quality of your plants?
At Westdale Nurseries, we take great care in maintaining the quality of our plants. We have a team of experienced horticulturists who carefully monitor the growth and health of our plants. We also use high-quality soil and fertilizers to ensure that our plants have the best possible environment to grow in.Can you provide guidance or advice on plant care and maintenance?
Yes, we are happy to provide guidance and advice on plant care and maintenance. Our team of experts can help you choose the right plants for your home or garden and provide tips on how to care for them. We also offer workshops and classes on gardening and plant care.What is your availability and delivery process for purchasing plants?
We have a wide selection of plants available for purchase at our nursery. You can also order plants online through our website and have them delivered directly to your doorstep. Our delivery process is fast and reliable, and we take great care to ensure that your plants arrive in good condition.Can you provide a sample of the dirt before purchase?
We do not provide samples of our soil before purchase, but we can assure you that we use high-quality soil and fertilizers to ensure the health and vitality of our plants.What is your delivery process for the dirt?
We offer delivery of our soil and other gardening materials directly to your doorstep. Our delivery process is fast and reliable, and we take great care to ensure that your materials arrive in good condition. If you have any special delivery requirements, please let us know and we will do our best to accommodate your needs.Reviews
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Jez Runnalls
Accepted online order and payment for plants not in stock this season and ignored emails. After a month I had to escalate through PayPal arrogant, ignorant, unhelpful and false advertising in my opinion, still waiting for refund.
13-05-2023 -
Sallyann Short
Would give no stars if I could. Ordered 2 months ago still no trace of delivery have rung and left countless messages and emailed but with no response. Seems they have taken My money and run
27-04-2023 -
Ian Bell
DO not ever buy from this company! They will steal your money and will not deliver anything nor reply to any messages or phone calls. They have been reported to the Trading Standards office.
27-12-2022 -
Ray Lavington
27-10-2022 -
patrick Butler
Great place. Always have what we need in the plant world. Very helpful.
27-09-2022 -
Anne Marie Sinclair
Vivid flowered plant in good condition arrived beautifully packaged with complimentary plant food and instructions. I hope that I can keep it alive in chilly Scotland but I’m going to give it my best shot.
27-08-2022 -
Nicky Gane
VERY BAD EXPERIENCE - AVOID. This nursery has taken £39 from us for a bougainvillea that was ordered online. It arrived and was found to be completely different to the one ordered. On contacting the nursery, I was told that my original choice was not available (apparently it was killed by frost 5 months previously) and this was sent instead. My original choice, along with all of the other double flowering versions which are also not available, are still for sale on the website in a choice of 3 different sizes. This seems to be common practice, on reading other reviews, for them to send unwanted replacements and take the customers money. I was told that it was their practice to replace anything unavailable for another bougainvillea - basically the one that came first to hand, regardless of condition, not to tell us that they are doing so, and then take £39 via a PayPal guest account. They say that this practice is in accordance to the terms and conditions on their website - to replace and not refund. Basically, they do not have any terms and conditions on their website and IT IS ILLEGAL NOT TO OFFER A REFUND. They did, after complaining, offer me a refund as if they were doing me a favour, but they are not willing to reimburse my postage, which according to the consumer rights act 2015, they are under obligation to do. This has been a very bad experience, and this review will hopefully make anyone else thinking about ordering from Westdale Nursery to think again. I have begrudgingly given them 1 star as I couldn't give them 0. I have again written to them and will be reporting them to Trading Standards on behalf of myself, and all of the other customers who have been conned out their hard earned cash
27-08-2022 -
Lesley Steadman
Very disappointing ! Had a Bougainville a few years ago as a gift and it was beautiful and lasted well so decided to use Westdale again . Ordered on the 21st April 2022 and sent a email about expected delivery and they replied would be sent week beginning 9th May by courier . Sent a further two emails and still haven't received expected plant or refund . Disgraceful . !
27-06-2022 -
YKL
I ordered 4 items but one of the items wasn't delivered. They said that they will refund to me. It has been 2 months and still no feedback. Tried to call, email, also left voice message but NO response at all. You can't take someone's money without delivering the product. It is just insane.
27-05-2022 -
Malcolm Thomson
The message is clear from other on line reviews - Do not order from this company. Their practice is to not reply to emails. I bought a plant for £29 and received a cutting. When the plant started to loose the few leaves it had, I inspected it closely to find it was a twig with no roots. Therefore not a plant but a cutting. They replied to my original email telling me that all cuttings were rooted and repotted. This clearly illustrated that I had not been supplied with what they described. All further emails were ignored. Avoid this company.
27-05-2022