Westcoast Hydrotherapy Ltd
Westcoast Hydrotherapy Ltd is a company based in Diss, England that specializes in providing high-quality physiotherapy equipment and medical devices. As one of the leading suppliers in the industry, they are committed to providing their clients with the latest and most innovative products to help improve patient outcomes. With a focus on customer satisfaction, Westcoast Hydrotherapy Ltd is dedicated to providing exceptional service and support to their clients.
Introduction to Westcoast Hydrotherapy Ltd
Westcoast Hydrotherapy Ltd is a UK-based company that specializes in providing top-quality medical equipment and devices to healthcare professionals and patients. With a rich history spanning over a decade, the company has established itself as a reliable supplier of physiotherapy equipment and other medical devices. What sets Westcoast Hydrotherapy Ltd apart is its commitment to innovation and customer satisfaction, aiming to provide the best equipment and services to its clients.Services & Products
Westcoast Hydrotherapy Ltd offers a wide range of physiotherapy equipment for sale and rental. Customers can choose from a variety of products, including hydrotherapy pools, underwater treadmills, aquatic therapy bikes, and more. In addition, the company also provides installation and maintenance services to ensure that the equipment is up and running smoothly.Location
Located in Gissing, Diss, Westcoast Hydrotherapy Ltd operates in a peaceful and scenic area of the UK. The surrounding countryside provides a tranquil setting for patients to recover and heal. The area is also home to a mix of small businesses, giving it a cozy and welcoming feel. For those traveling to the area, the closest public transportation options are Diss Station (4.5 miles), Stowmarket Station (15.8 miles), and Norwich Station (22.5 miles).Benefits
Westcoast Hydrotherapy Ltd stands out from its competitors by providing high-quality equipment and personalized services to its clients. The company takes pride in its innovative approach to healthcare and its commitment to customer satisfaction. With a team of experienced professionals, Westcoast Hydrotherapy Ltd ensures that its clients receive the best possible care and support.Good to know
Customers should be aware that Westcoast Hydrotherapy Ltd specializes in physiotherapy equipment and may not offer a full range of medical devices. However, the company's focus on this area ensures that it provides the best equipment and services possible.Reviews
Customers have praised Westcoast Hydrotherapy Ltd for its professional and personalized approach to healthcare. Many have noted the high quality of the equipment and the excellent customer service provided by the company. Patients have also reported positive experiences with the equipment, which has helped them to recover and improve their mobility.Amenities
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wheelchair accessibility -
credit card payment
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appointment scheduling
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customized products
FAQ
What types of physiotherapy equipment do you offer?
We offer a wide range of physiotherapy equipment, including hydrotherapy pools, underwater treadmills, and resistance therapy equipment. We also offer various accessories and supplies to complement our equipment, including pool lifts, steps, and ramps.Are your products FDA approved?
As a UK-based company, our products are not subject to FDA approval. However, we maintain high quality and safety standards in compliance with UK and European regulations. Our products are also CE marked, indicating compliance with relevant health, safety, and environmental protection standards.What is your warranty/return policy?
We offer a comprehensive warranty and return policy for our products. Our standard warranty period is 12 months, during which we will repair or replace any defective equipment. We also offer a 14-day return policy for unused equipment in its original packaging. For more information, please refer to our website or contact our customer service team.Do you offer training on how to use your equipment?
Yes, we provide training and support for all of our equipment. Our experienced technicians can provide on-site training and installation, as well as ongoing maintenance and technical support. We also offer online resources and instructional materials to help users get the most out of our equipment.Can you provide references or testimonials from other customers who have purchased your equipment?
Yes, we have many satisfied customers who have purchased and used our equipment. We would be happy to provide references and testimonials upon request. You can also find reviews and feedback from customers on our website and social media pages.Reviews
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Kate Sant (Ks)
Conor came out today to service the pool. He was very helpful and knowledgeable and provided a great service, staying for longer than originally anticipated to ensure that everything was sorted before he left. Tamzin has also been incredibly helpful and always responds to any queries promptly with the answers to any questions or queries. Thanks guys for all of your help!
18-06-2021
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Toni Martin
Dreadful place, extreamly poor customer service from their Office Administrator, whose first reply to my initial compaint was to blame me. Communication was terrible, this Admistrator obviously does not read emails fully, and their reply can seem blunt and rude. I did eventually get my money back, but only after speaking to another member of the team.
18-06-2021
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peter Dempsey
This is the first time we have used west coast hydrotherapy but I don't think it will be the last. Our border collie has problems with her paws, she's 12 years old and can bearly walk without medication and most importantly therapaws boots. She wears 2 on her front paws and the relief she gets when wearing them is profound. I can highly recommend them, they stay on are very hard wearing and give her a huge amount of comfort. They maybe a little more expensive than run of the mill boots you can buy in pet stores but they work!!! Absolute genius.
18-06-2021
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Amy Hutchinson
Great experience arranging a service with Westcoast. I was kept updated with every step of the process and nothing seemed too much to ask! Very impressed with the customer service!
18-06-2021
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Ian Woodward
Pentair Pump Advice This is a bit off the mark from the usual for this company but having purchased a replacement Pentair swimming pool pump, a Swimmy 19, here in France it should have come complete with a 2m fitted cable but didn't. The wiring diagram was useless. I contacted the sellers here in France and also the Italian HO and the American HO and have still not heard back from any of them!! In desperation I contacted a UK Agent and Tamzin responded straight away and obtained advice from her Engineers, which she passed on. Subsequently, the pump is now up and running OK. After-sales, in general, is rubbish here in France, with very few exceptions. Once they have your cash you can disappear as far as they are concerned. 10 out of 10 for UK after-sales and certainly with Westcoast Hydrotherapy Ltd.
18-06-2021
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Susanna Burton
I needed one boot to protect my lurcher’s pad which he had cut open. I tried 4 different boots before I found Therapaw. The Therapaw boot was far superior to all the other boots as it gave the best cushioning for his pad and also the other parts of his paw did not get rubbed sore like they did with the other boots. It also stayed on throughout the walk and kept his foot dry during the constant heavy rain we had during February. The staff were helpful in choosing the right size boot for my dog and I would 100% recommend their product.
18-06-2020
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Ceri Johnson
18-06-2020
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ND
Very professional supplier of hydrotherapy equipment.
18-06-2020
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Vale Pet Rehab
Always very helpful with our queries. Did a very thorough job when our treadmill was serviced. Would highly recommend
18-06-2020
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SAM PULLIN
Professional and extremely experienced, highly recommend!
18-06-2019
