Westbrook Cycles
Westbrook Cycles is a company based in Middlesbrough, England. They specialize in bicycle repair, wholesale, and retail, offering a range of services to cycling enthusiasts. In addition to new bikes, they also have a selection of used bicycles available. Westbrook Cycles caters to sports and hobbies enthusiasts, providing a one-stop-shop for all cycling needs.
Introduction to Westbrook Cycles
Westbrook Cycles is a UK-based company that specializes in bicycles and cycling accessories. Founded in 1992, the company has over 25 years of experience in the industry. The company's goal is to provide high-quality products and exceptional customer service. Westbrook Cycles is unique because they offer a wide range of products that cater to both professional and amateur cyclists.Services & products
Westbrook Cycles offers a variety of products and services, including new and used bicycles, bicycle repairs, and cycling accessories. The company has a wide selection of bicycles that cater to different types of riders, including road bikes, mountain bikes, and electric bikes. They also offer a range of cycling accessories, including helmets, lights, and clothing.Location
Westbrook Cycles is located in the Ind Estate, Unit 9 Terry Dicken, Ellerbeck Way, Stokesley, Middlesbrough TS9 7AE, United Kingdom. The area is known for its industrial and commercial businesses, and customers can expect to find a variety of shops and restaurants in the area. The closest public transportation options are the Stokesley Bus Station (0.3 miles), the Stokesley Coach Stop (0.4 miles), and the Broughton Road Bus Stop (0.5 miles).Benefits
Customers should choose Westbrook Cycles because of the company's commitment to quality and customer service. The company has a team of experienced technicians who can perform bicycle repairs and maintenance services. They also offer a wide range of products that cater to different types of riders and budgets.Good to know
Customers should be aware that Westbrook Cycles is primarily an online retailer, and their physical location is primarily used for bicycle repairs and maintenance services. Customers should also be aware that the company only sells bicycles and cycling accessories; they do not offer other types of sports or hobby products.Reviews
Customers have praised Westbrook Cycles for their exceptional customer service and high-quality products. Many customers have also noted the company's fast shipping and competitive pricing. However, some customers have noted that the company's online store can be difficult to navigate.FAQ
What is your minimum order quantity for bicycles?
Our company does not have a minimum order quantity for bicycles. Customers can order any number of bicycles they need, whether it's one or a hundred.Can you provide information on the bike's history or previous ownership?
Unfortunately, we cannot provide information on the history or previous ownership of our bicycles. We sell new bicycles, and any used bicycles we may have in stock are thoroughly inspected and refurbished before being sold.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering will depend on a few factors, such as the availability of the specific model and any customization requested. Typically, we aim to deliver bicycles within 3-5 business days after ordering.What is your return policy for bicycles and accessories?
We have a 30-day return policy for bicycles and accessories, provided that they are in their original condition and packaging. Customers will be responsible for any return shipping costs, and a restocking fee may apply in some cases.Do you offer financing or payment plans for purchasing bicycles?
Yes, we offer financing options for customers who wish to purchase bicycles through our website. These options are provided by third-party providers, and customers can apply for financing during the checkout process. We also offer a layaway program for customers who prefer to make payments over time.Reviews
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Phil Lucas
Specific kickstand ordered and delivered promptly
27-05-2023
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Chris Marks
Bought a redshift stem from Westbrook. It was the best price I could find and the service was excellent
26-05-2023
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tony I 49
Competitive prices.
25-05-2023
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Gordon MacPherson
Website says “next day delivery” but ours took a week to arrive… When it finally arrived they sent the wrong bike… another week went by before Westbrook would arrange collection. A further week went by for them to process the refund. Three weeks out of pocket - no bike - and a whole lot of hassle… A total and utter gong show from start to finish.
24-05-2023
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Billy Sturgeon
Bought a great bike at a great price. Easy to contact and bike was out quickly for shipping. Will definitely use Westbrook Cycles again. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
24-05-2023
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Chris Nelson
Fabulous customer service...big thank you to Sam for helping me at every step, even though my order wasn't a straightforward request (sorry Sam!!!). Would recommend very highly. Also best prices around.
24-05-2023
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Ben Jones
Lovely packaging 👌
23-05-2023
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Christopher Glithero
Westbrook Cycles is one of few cycling retailers who offer Sidi cycling shoes in half sizes. They had the size and design I required at a good discounted price. Delivery was as promised
23-05-2023
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Matthew Perry
Super quick delivery, excellent service great price! Fantastic 👍
23-05-2023
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Mike Curel
Ordered Hope front sprocket, looks great and fits perfectly. Westbrook cycles delivered on time at a good price. Will use them again.
23-05-2023
