West Yorkshire Metro
West Yorkshire Metro is a metropolitan train company located in Leeds, England. They specialize in transportation and shipping services, serving as a regional government office for the public sector and society. With a commitment to providing efficient and reliable transportation, West Yorkshire Metro is a trusted provider for commuters and travelers alike.
Introduction to West Yorkshire Metro
West Yorkshire Metro is a transportation and shipping company based in Leeds, England. Established in 1974, the company serves as the regional government office for public transportation in the West Yorkshire area. What makes West Yorkshire Metro unique is its commitment to providing accessible and reliable metropolitan train services to the community.Services & products
West Yorkshire Metro offers a range of transportation services to its customers, including bus and train services. Customers can purchase tickets and passes for these services either online or at one of the company's many ticketing offices located throughout the region.Location
West Yorkshire Metro's main office is located on Wellington Street in Leeds. The area is bustling with activity, and customers can expect to find a variety of shops, restaurants, and businesses in the vicinity. The office is conveniently located near several public transportation options, including the Leeds train station (0.3 miles), the Leeds bus station (0.2 miles), and the City Square bus stop (0.1 miles).Benefits
West Yorkshire Metro stands out from other transportation companies in the region due to its commitment to accessibility and reliability. The company offers a range of ticket options to suit the needs of all customers, including daily, weekly, and monthly passes. The company also invests in new technologies and infrastructure to ensure that its services are always up-to-date and efficient.Good to know
Customers should be aware that some services may experience delays or disruptions due to unforeseen circumstances. However, the company will always do its best to keep customers informed and provide alternative options when possible.Reviews
Customers have praised West Yorkshire Metro for its reliable and efficient services. Many customers appreciate the company's commitment to accessibility and have noted that the staff is always friendly and helpful. However, some customers have experienced delays or disruptions in service, which can be frustrating. Overall, customers have had positive experiences with West Yorkshire Metro and would recommend the company to others.FAQ
What specific services and support does your office offer to the local community?
We offer a range of transportation services to the local community, including buses and trains. Additionally, we provide information and resources on how to use public transportation, as well as discounts for certain groups such as students and seniors.How does your office handle complaints and feedback from the public?
We take complaints and feedback from the public very seriously and have a dedicated team to handle them. We encourage people to reach out to us via phone, email, or social media to express their concerns or provide feedback. We will investigate and address each issue as quickly as possible.What is the process for filing a request for information from your office?
To file a request for information, you can contact our customer service team via phone or email. They will provide you with the necessary forms and guidance on how to proceed. We strive to respond to all requests in a timely manner.How does your office work with other government agencies and local businesses to promote economic growth in the region?
We collaborate with other government agencies and local businesses to ensure transportation services are integrated within the region's economic development plans. We also work with local authorities to improve transportation infrastructure and support local businesses. We believe that a strong transportation network is a key component of a thriving local economy.What accommodations do you offer for passengers with disabilities?
We offer a range of accommodations for passengers with disabilities, including accessible buses and trains, reserved seating, and assistance from trained staff. We also provide information on our website and through customer service on how to access these accommodations.Reviews
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nataliarjones
Unreliable! The price of the service is getting more expensive and the quality of the service is getting worse. Constantly waiting longer than estimated for buses. The times of the buses on the app do not match up with the times on the boards in the bus stop. Why am I waiting 30mins for a bus at 8am on a Wednesday morning when it’s such a busy route. Why are all 3 buses that go in the same direction all coming at once? Sort it out metro!
30-09-2022
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Seamus Gilchrist
The only plus about this service is the busses (27) are clean and new. No concept of schedule (taken the bus three times and waited about 40min each time) bus don't arrive anywhere near their scheduled time and the electronic time posting is very inaccurate. Very frustrating, would not ride them except Uber and other services are difficult to book here. On top of that, the drivers are not particularly courteous.
30-05-2022
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Simon What
30-05-2022
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Beth Verensky
Useless don't help you might as well talk to wall send you back to same company you complain about who do nothing
30-05-2022
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Wojciech Dybikowski
30-05-2020
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Yvonne Christie
30-05-2019
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Testosterone Junkie
Absolutely terrible. There’s no cohesion between bus companies, no central travel app, metro cards are only available in obscure places and no mobile metro travel card ticket wallet to use on transportation. Public transport in West Yorkshire is an absolute disgrace, so I use my car most times for reliability.
30-05-2018
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Innocent Chikwanha
30-05-2018
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Fluffy O Dowd
Worst bus service in the country. I regularly wait one hour during the day for the 51 bus. No explanation from drivers. Four busses missed today in a row! 😞😟😨
30-05-2018
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Chvrslant
Is it fair that I wait 1 hour 40 minutes for number 42 on a cold October evening, with a 3year old? No! Not happy at all. Buses have drove past with 'no service' written on them but at least send a bus every half n hour since we're paying so much for the bus fares!! Having to get a taxi after freezing outside for hours! Terrible, thoughtless company.
30-05-2017
