West Norwood Health and Leisure Centre
West Norwood Health and Leisure Centre is a public leisure centre located in London, England. They offer a variety of sports and hobbies for the public to enjoy, including public swimming pools. As a part of the public sector and society, they strive to provide a welcoming and inclusive environment for all.
Introduction to West Norwood Health and Leisure Centre
West Norwood Health and Leisure Centre is a leisure center located in Norwood, London, England. The center was established with the aim of promoting healthy living and encouraging individuals to engage in sports and hobbies. What makes this center unique is its state-of-the-art facilities, including public swimming pools, fitness classes, and sports facilities.Services & Products
West Norwood Health and Leisure Centre offers a range of services to its customers. These include public swimming pools, fitness classes, sports facilities, and a gym. In addition, the center also provides activities for children, making it a perfect family-friendly destination.Location
The center is located in Norwood, London, a vibrant area that is home to a variety of businesses. Customers can expect to find restaurants, cafes, and shops in the surrounding area. The center is conveniently located near public transportation options, including the West Norwood train station, which is only a short walk away. Other nearby public transportation options include the Norwood Bus Garage and the Tulse Hill train station.Benefits
Customers should choose West Norwood Health and Leisure Centre because of its commitment to promoting healthy living and providing high-quality facilities. The center's experienced staff ensures that customers receive the best possible service. Furthermore, the range of activities and facilities available means that there is something for everyone, regardless of their age or fitness level.Good to know
Customers should be aware that the center can get quite busy, especially during peak hours. It is recommended to book activities and classes in advance to avoid disappointment.Reviews
Customers have praised West Norwood Health and Leisure Centre for its excellent facilities, friendly staff, and commitment to promoting healthy living. Many have also commented on the family-friendly atmosphere and the range of activities available for children. Overall, the center has received high praise from its customers.FAQ
Do you offer any classes or programmes?
Yes, we offer a variety of classes and programmes for all ages and abilities. From swimming lessons to fitness classes, we have something for everyone. You can check our website or visit us to see the full list of classes and programmes available.What measures do you have in place to ensure customers' safety while using the facilities?
We take the safety of our customers very seriously. We have various measures in place to ensure their safety, such as trained lifeguards at the swimming pool, first aid kits, and regular maintenance of the facilities. We also have CCTV cameras installed throughout the centre to monitor any unusual activity.Is there a lifeguard at the public swimming pool?
Yes, we have trained lifeguards at the public swimming pool. They are always on duty to ensure the safety of our customers. In addition, we have safety equipment such as lifebuoys and emergency phones in case of any emergencies.Are there any restrictions on what can be brought into the public swimming pool area?
Yes, there are certain restrictions on what can be brought into the public swimming pool area. For example, food and drinks are not allowed in the pool area, and customers must wear appropriate swimwear. We also ask that customers do not bring any sharp objects or glass containers into the pool area for safety reasons.What is the pool's policy on cleanliness and maintenance?
We have a strict policy on cleanliness and maintenance. Our facilities are regularly cleaned and maintained to ensure that they are safe and hygienic for our customers to use. We also ask that customers follow our guidelines on cleanliness, such as showering before using the pool and disposing of any rubbish properly. If you notice any issues with cleanliness or maintenance, please inform a member of staff immediately.Reviews
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Mariacristina Cammarata
20-05-2023
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Ricardo Zagotto
13-05-2023
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Evette Phipps
Its absolutely a fantastic great place to go the staff except the young girl on Saturdays she always reading her book and she never once to support me. All the other staff are helpful, kind and very happy to help and support me and they always say hello and give me a good welcome. The place is always clean and well presented with great working machines.
27-04-2023
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Yesmil Ornelas
Very good
27-04-2023
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Raymond Farrow
27-04-2023
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Keith Harrison
Good
27-04-2023
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Colin Hiscox
I joined here to use the gym as the shambles that is crystal palace rumbles on, the staff at crystal palace are not interested only on speaking to the girls, im not joking either, always the same big guys there hogging the free weight area, At norwood it is much smaller but better equipped but when machines are down they are for weeks on end, the pool is still closed which is annoying as I pay a tenner more to go here than crystal palace. But I will say the staff are more friendly and care about working there apart from one rude girl on the entry area who appears to have a right attitude problem if you ask a question, she needs to get lost personally.
27-03-2023
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Marcia Minott
I'm making a complaint on behalf of my client. She's a wheelchair users and normally go for swimming twice a week. However the overhead hoist has been out of service more than a year now. Each time they are saying its going to be fix, but nothing. So my client doesn't have access because of the overhead hoist
27-03-2023
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Jivko Marinov
I last came here in summer 2022 and the changing rooms were out of order and i came back 8 months later to find that i had to use the disabled toilets because the changing rooms were out of order and there are numerous machines that are broken to this day.
27-03-2023
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Jordan Ryan
This place has mediocre facility’s at best, and the manager “Jorge” is a rude and ville “man” with horrendous customer service. I tried to change my gym membership over from Brixton to west Norwood and in the process they cancelled my membership and then explained they can’t transfer it over- obviously the most ridiculous thing to have done but they apologised and said if I come to the desk when I want to enter the gym and explain I will be allowed in and at the end of the month I will get a separate membership to the WN gym. All sounds great but every-time tried to enter the gym I was treated like some sort of trespasser by Jorge the manager, always asking me to scan something on the app that I don’t have (because they deleted my membership by mistake) and asking me to explain again and again and again the situation, I don’t believe he couldn’t remember I believe he was just being difficult. The last time I was asked to scan a card I don’t have etc I explained the the lady that I’m getting really tired of having to spend 10min explaining at the desk every day that I can’t scan a card and I don’t have a membership (because you deleted it without my permission) the “manager” Jorge came pacing round the corner and told me to go back to Brixton gym and that I need to “get over it” he was absolutely disgusting, he even pulled his name tag off his crumb covered fleece and told me to complain about him and he don’t care. I have never been spoken to like that by anyone let alone someone in a customer service position. I went to the gym after the incident and shortly left because I was so upset, his colleague who witnessed his behaviour explained that she was appalled and surprised (not in those words). This person has a major insuperiority complex, he was very jumped up and looked very desperate for an argument, nothing he said actually lined up with what had happened he clearly was not across the situation like the manager should have been otherwise he would have not reacted the way he did.
27-02-2023
