West Moors Village Surgery
West Moors Village Surgery is a public medical center located in Ferndown, England. They provide healthcare and medicine services to the local community.
Introduction to West Moors Village Surgery
West Moors Village Surgery is a public medical center located in Ferndown, England. The company has been serving the community for many years, providing high-quality healthcare and medical services to its patients. What makes this company unique is its commitment to providing personalized care to each patient, ensuring that they receive the best possible treatment and attention.Services & Products
West Moors Village Surgery offers a wide range of healthcare and medical services. Some of the services provided by the company include general medical consultations, health checks, vaccinations, and chronic disease management. The company also offers various products such as prescription medications, medical supplies, and over-the-counter medicines.Location
West Moors Village Surgery is located in a peaceful area of Ferndown, surrounded by other businesses and residential areas. The area is known for its friendly community and warm atmosphere. Customers can expect to find other medical centers, pharmacies, and shops in the area. The closest public transportation options include the West Moors Bus Stop (0.1 miles), the Pinehurst Roundabout Bus Stop (0.2 miles), and the Ferndown Bus Stop (0.6 miles).Benefits
Customers should choose West Moors Village Surgery because the company provides excellent healthcare and medical services. The staff is highly qualified and experienced, ensuring that patients receive the best possible care. The company also offers personalized care, ensuring that each patient receives the attention and treatment they need.Good to know
Customers should be aware that West Moors Village Surgery is a public medical center, which means that the wait times may vary depending on the number of patients. However, the company strives to provide timely and efficient service to all its patients.Reviews
Customer reviews of West Moors Village Surgery are generally positive. Patients appreciate the personalized care they receive and the friendly staff. Many patients also comment on the high-quality medical services provided by the company.Amenities
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x-ray facility -
pharmacy
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laboratory
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outpatient clinic
FAQ
What services are offered at this public medical center?
At West Moors Village Surgery, we offer a range of medical services to our patients including general consultations, health checks, vaccinations, family planning, and chronic disease management. We also have a dedicated team of nurses who provide wound care, blood tests, and other diagnostic tests. Additionally, we offer travel health advice and minor surgery procedures.What are the qualifications and experience of the medical staff?
Our medical staff consists of highly qualified and experienced doctors and nurses who are registered with the General Medical Council (GMC) and the Nursing and Midwifery Council (NMC), respectively. They undergo regular training and education to keep up-to-date with the latest medical practices and technologies. We also have a team of administrative staff who are trained to provide excellent customer service and support.How long are wait times for appointments and urgent care services?
We strive to provide timely and efficient medical care to our patients. Wait times for appointments vary depending on the availability of the doctor or nurse and the nature of the medical issue. For urgent care services, we offer same-day appointments whenever possible. Our team will work with you to schedule an appointment that is convenient for you.Are there any additional fees or costs associated with using this medical center?
We are a public medical center that is funded by the National Health Service (NHS). Therefore, most of our services are free of charge to our patients. However, there may be some additional fees for certain services such as travel vaccinations or medical reports. Our team will inform you of any costs associated with your treatment before proceeding.Are there any patient resources or support services available at this medical center?
We understand that medical care can be stressful and overwhelming. That's why we offer a range of patient resources and support services to help our patients manage their health and wellbeing. These include online appointment booking, prescription requests, and access to medical records. We also have a team of healthcare professionals who can provide advice and support on a range of issues such as mental health, smoking cessation, and diet and nutrition.Reviews
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Sarah Duffy
The surgery undoubtedly has current staffing issues, and this is impacting on their ability to answer the phone, and on accessing a GP in a timely way. However, my family member has recently been very unwell. Paul (paramedic) was exceptionally kind and responsive, with good follow-up and Kay in reception is always helpful and really tries to ensure my family member is supported by the right medical professional at the right time. They are now getting better and I have just had a follow up call from Elise at the surgery to see how else the surgery could help. It was a very helpful conversation and prompted me to write this review. The surgery appears to be having a very difficult time and that's not good for either them or the people they support. However, these staff members have gone the extra mile for my family member and I wanted to say thank you.
30-04-2023
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Billus
30-04-2023
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Helen Ferris
Contacted surgery for help with my father. Paul Fuller, Paramedic called then visited. He gave dad a thorough checkup and hospital admission was advised, dad was poorly with a chest infection and other ailments. Paul arranged the ambulance. I cannot thank Paul enough for his kindness and support.
30-03-2023
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Dawn Chrysostomou
My husband had a Well Man check cancelled this week?? Was informed that no longer offering this service even though he received a text from the NHS requesting he make an appointment for this service?? Said he had some issues that he wanted to discuss at this appointment so could he make a Drs Appointment, was informed a Dr would call him later that day........ 2 days later still waiting for the Dr to call. Absolutely shocking, disgraceful service.
30-03-2023
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Jay Moss
Waited over 40 minutes on hold, never got through to anyone. Ironically, Every 10 seconds your told how important your call is, for me that was over 240 times. Sort out your reception please.
30-03-2023
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Kaylene Dubach
Just used the service for the first time since moving to the area 3 years ago. I rang this morning and spoke to a lovely receptionist and then got a phonecall back from a paramedic within half an hour (sorry I can't remember your names). I'm very impressed with their amazing treatment especially given all the current pressure the nhs is under. Thank you for your help.
30-03-2023
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Linda Ridgwell
9.3.23 not often do i write a review, but today i have received first class help from Paul,Doctor and Receptionist at West Moors Doctors Surgery, thankyou to you all Linda.
28-02-2023
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Party Pirate
Can't fault the doctors I have seen here, just a shame about the reception staff who seem to think their job is to block people from getting appointments when they need to. When you do get an appointment you're not guaranteed it will be with the right person, so best hope you don't have a serious issue because they could make it so much worse for you. We are now looking at changing to a different practice solely due to the terrible treatment from the reception staff, we can't risk our health in their hands
30-11-2022
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Liz Douglass
I rang WMGP just before lunch, as I was having health problems. Receptionist took my details and said I would get a call in the afternoon. About ten minutes later I had a call from Paul, can't remember his official title. Explained my problem, few questions then he asked me to go in at 2pm. He checked me over and I was prescribed antibiotics. Very caring medical professional. Thank you Paul.
30-11-2022
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Kyle Turton
30-05-2021
