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Fish, Pond Contractors , Fish Stores

West Midlands Koi

West Midlands Koi is a company based in Birmingham, England that specializes in fish and pond-related services. They offer a variety of products and services including fish stores, pond contractors, food and beverage, shops and shopping, and building and construction. With a focus on quality and customer satisfaction, West Midlands Koi is a trusted name in the industry.

Introduction to West Midlands Koi

West Midlands Koi is a company that specializes in providing high-quality fish and pond-related products and services. The company has been in business for over a decade, and its founders have a background in fishkeeping and pond construction. What makes this company unique is their focus on providing personalized service to their customers and their commitment to using only the best products for their fish and ponds.

Services & products

West Midlands Koi offers a variety of services, including pond construction, maintenance, and cleaning, as well as fish transportation. They also sell a wide range of fish-related products, such as fish food, filters, pumps, and pond liners. Their selection of products is carefully curated to ensure that they only offer the best quality products to their customers.

Location

West Midlands Koi is located on Tamworth Road in Birmingham, England, in an area that is known for its mix of residential and commercial properties. The area is home to many shops and restaurants, as well as other building and construction-related businesses. The closest public transportation options are the Coleshill Parkway railway station (1.5 miles away), the Water Orton railway station (2.5 miles away), and the Birmingham International railway station (4 miles away).

Benefits

Customers should choose West Midlands Koi because of their commitment to providing personalized service and using only the best products for their fish and ponds. Their team of experts has a wealth of knowledge and experience in fishkeeping and pond construction, and they are always willing to go above and beyond to ensure that their customers are satisfied.

Good to know

Customers should be aware that West Midlands Koi is closed on Sundays and that they do not offer online ordering. However, customers can place orders over the phone or by visiting their physical location.

Reviews

Customers have praised West Midlands Koi for their knowledgeable and friendly staff, as well as their high-quality products and services. Many customers have also noted that the company goes above and beyond to ensure that their customers are satisfied and that their fish and ponds are healthy and thriving.

Amenities

  • amenity
    fish tank
  • amenity
    aquarium
  • amenity
    delivery
  • amenity
    pet-friendly
  • amenity
    fresh catch
  • amenity
    seafood specialty
  • amenity
    fishing supplies
  • amenity
    fish market
  • amenity
    live fish
  • amenity
    fresh fish
  • amenity
    frozen fish
  • amenity
    aquariums
  • amenity
    fish supplies
  • amenity
    delivery service
  • amenity
    online shopping
  • amenity
    pet care advice
  • amenity
    custom orders
  • amenity
    fish tanks
  • amenity
    aquarium maintenance
  • amenity
    fountain
  • amenity
    waterfall
  • amenity
    pond liner
  • amenity
    lighting
  • amenity
    pump
  • amenity
    filter
  • amenity
    aerator
  • amenity
    filtration system
  • amenity
    skimmer
  • amenity
    fish food
  • amenity
    fish net
  • amenity
    planting basket
  • amenity
    planting soil
  • amenity
    rocks
  • amenity
    gravel
  • amenity
    decorative stones
  • amenity
    heater
  • amenity
    de-icer

FAQ

What are your sustainability practices regarding fishing and seafood production?

We prioritize sustainability in our fishing and seafood production practices. We only source from suppliers who follow sustainable fishing practices and are committed to protecting the environment and preserving fish populations. We also regularly review and update our own practices to ensure we are doing our part in promoting sustainable fishing.

Do you offer any guarantees or refunds for unsatisfactory fish products?

Yes, we have a satisfaction guarantee policy for our fish products. If you are unsatisfied with your purchase, please contact us within a reasonable time frame and we will work with you to find a solution that meets your needs. This may include a refund or replacement of the product.

Can you provide references from previous customers?

Yes, we are happy to provide references from previous customers upon request. We take pride in our high level of customer satisfaction and are confident that our customers will speak positively about their experiences with us.

What type of maintenance services do you offer for your pond installations?

We offer a range of maintenance services for our pond installations, including regular cleaning and maintenance, water quality testing and treatment, and fish health assessments. Our team of experts can work with you to develop a maintenance plan that meets your specific needs and ensures the long-term health and beauty of your pond.

What is your return policy if a fish becomes ill or dies shortly after purchase?

We understand that unforeseen circumstances can arise and we are committed to ensuring the health and well-being of our fish. If a fish becomes ill or dies shortly after purchase, please contact us immediately and we will work with you to find a solution. This may include a refund or replacement of the fish, depending on the circumstances.

Reviews

  • Sarah Westerdale

    Absolutely OUTSTANDING customer service! West Midlands koi went above and BEYOND! My partner rang up needing a filter urgently that was out of stock everywhere. 20min later he got a call back with the filter and offering delivery 2days later. He beat everyone else on price point and really made my partner feel like a valued customer. We will definitely be using them again in the future. Couldn't recommend them enough really fantastic experience. Thanks again!

    06-05-2023

  • Dan Baker

    Took a drive to West Midlands Koi today to have a look as just getting into the hobby. lee was very helpful and gave me some great info. His place was well presented and had a great range of dry good and fish. would strongly recommend. many thanks for your time

    06-05-2023

  • Kate Whitehead

    Lee’s expert knowledge of both the construction industry & the Koi world meant we were in safe hands when we asked him to take on our project. Lee & Gary delivered & installed our EZ Pond, EZ pod & all the associated pumps & piping. They answered our many questions, helped us move & transport fish & literally did everything needed to get the pond up & running. We can’t wait to get a fish or two from him next & would highly recommend West Midlands Koi to anyone.

    27-04-2023

  • Drew S

    Excellent service from West Midlands Koi throughout. Lee took the time to show us a variety of different options and helped us choose what would be best for us. From installation to aftercare, Lee and the team took care of everything. So happy with our pond/koi and its reassuring to know that West Midlands Koi will be on hand if we need any further advice. Highly recommend! Fantastic prices for the level of service you will receive.

    27-02-2023

  • Mike Robinson

    Received delivery of my EZ2000i on Friday 26/08/22. Lee delivered it personally and also fitting a few extras to life easier once it was craned in place. Great, genuine bloke and was extremely helpful from start to finish. Great communication and nothing was too much trouble. Could not recommend Lee and West Midlands Koi enough. Can't wait to put my fish in their new home.

    27-09-2022

  • maxine robinson

    27-08-2022

  • Melissa Galliers

    We had a pond installed by West midlands koi and the whole process was so easy. We wasn't sure what we wanted so lee allowed us to his property to see all the different options. He was honest and no pushy sales which was great. We finally made our mind up and the pond was delivered and installed. Lee is always on the end of the phone if we need him. Amazing service and amazing products.

    27-07-2022

  • Aimee Cook

    Lee is trustworthy and an expert in pond building and koi. He built us our beautiful 5000l pond from scratch and has been back several times for maintainance to ensure it runs smoothly. He consulted with me through the process to make sure I was 100% satisfied with the work. Thank you x

    27-06-2022

  • Michelle Maund

    Fantastic choice of koi top quality and they have got everything you need for ponds.

    27-05-2022

  • Chris Obrian

    Went to see Lee today at West Midlands koi what a fantastic set up he has got fantastic selection of quality koi Lee has a wealth of knowledge and a true gent

    27-05-2022